Great experience shopping for a Ford Explorer. Loved the end of year incentives. Sonny Bentacourt is an excellent salesman and the Sheehy team members. Everyone was very professional. This was my third Ford vehicle purchase.
good for transporting people
by oldman from venice, fl
September 25, 2018
Great comfort and access for entry and exit of passengers. Gives everyone a smooth ride. Wish gas mileage was better though. Good visibility for the driver
When I was first looking at a car I was looking at a 2013 FRS, I contacted one of the salesman, his name was Jonathan. He was very helpful about looking at cars and knowing about them. As I got there, I test drove the FRS, I didnt really like it so I asked about another car, and another. He knew about a lot of the cars in his inventory, I ended up on a 2010 Subaru Impreza. As I went through the buying process he was able to help me get the car at a much lower and competitive rate. The dealership was even able to work and provide an active duty military discount. I would recommend this dealership without any concern.
The Best passenger van I have drove
by Dreamwork Expo services from Kissimmee, Fl
January 16, 2018
This car is all I need for my business needs everyone is very comfortable with extra legs space. The driving is very good especially when you go faraway.
All though I did not purchase a vehicle from here, I did have a wonderful experience with them. The salesman kevin did a wonderful job. I would highly recommend this dealership to anyone, and would recommend kevin as the point of contact.
Far better than I expected
November 3, 2017
We needed a vehicle that would fit our large family. This not only fits everyone, but we can take out seats easily, to make more room. Driving is wonderful, as I don't have a huge hood to try to see beyond.
Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
I love driving it more than driving my BMW
by Free at last from D.O.T. from Washington D.C.
January 12, 2019
It is great for getting around D.C. and no more harassment from D.O.T.
It has a very smooth ride .It is a giant van that rides and handles like a Cadillac.
Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
by TAug from Rothschild, WI
January 11, 2019
While I have had this vehicle for only a couple months, it serves my needs well. Drives well now, we will see how long it lasts.
Kwami Amegah was great and no pressure selling at all.
by Yuk4070 from DealerRater.com
December 5, 2018
I was in need of a service van for my business and Kwami took the time and go through what i need. We look at few van and went for a test drive and i finally made my choice. There were few complications along the was but i was able to get my service van home the same day with Kwami's help. I walked in and left with a new van with fair price that day.
One of the best vehicles for the money
by Matt from Jefferson city, mo
November 12, 2018
This car has met all my needs. The only thing I would do different is offer an automatic sliding door. I have fractured my hand and 2 of my kids have slammed their fingers in there. The door is really big and hard to stop if it starts rolling
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
Work for my business well so far
by Vladimir Murkis from Farmington Hills Mi.
June 29, 2018
I like that bus .Pretty comfortable for me and my passengers .Easy get in and out .I'M almoust 6 foot toll ,but can stay inside no problem .Very soft and nice ride !
I enjoyed buying my used 2014 BMW! People treated me well, I was able to get the answers I neeed to hear, the price was incredible and so far I have no complaints whatsoever. I actually recommended the dealer to my friends and family.
by JErikD from Lawrence KS
June 20, 2018
The transit was exactly what the company needed. Needed to be able to move 15 young men at a time. We had another transit van and wanted another one
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Need to show crash tests at what speed totals van
by Milemaker1 from Fort Worth ,Tx
December 26, 2018
It was great but got T Boned and totaled the van out. Other driver claimed to be doing speed limit but it was loaded with product and it sent me off the road over the grass and into a parking lot..Drvers side airbags did not deploy.
I worked with John Massaqoui who was the best salesman I ever had. He was straight to the point and did not play the old sneaky car salesman. He researched the absolute best deal for my unfortunate situation and for that i am more than thankful.
Great Bicycle Carrying Van
by agoetz616 from Andover, NK
March 29, 2018
This vehicle is an excellent choice for carrying 4 bicycles inside with 4 passengers or 6 passengers with two to four bikes on an outside rack. Just remove or add in seats as needed to carry more or less from the 12 seats provided. My brother in law is borrowing it for his daughter's wedding party. The six speed transmission with regular gas and a 3.7 liter V-6 makes it hard to beat for economy in this class. The suspension is proven and excellent for the weight capacity. We took 4 people and bikes to Cali and back for a 9500 mile trip and got 17 to 19+ mpg with different drivers. Wind and outside noise is minimal for a van of this size (long wheelbase, low body, window version) and the radio/CD player/iPod player is excellent because of the windshield sound board effect. Value seems to beat the Mercedes, Nissan, GMC, Express and Ram one ton competitors. Ride is surprisingly good and tight, with good handling.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Has a lot of room for kids and gear.
by Jon Medin from Nerstrand MN
June 27, 2018
I love the van but wish removal of side seats was easier when I need to haul a bunch of gear. The outside looks are nice and clean which I like. I wish mine had been wired/plumbed for add a trailer hitch with controller but that is easy enough for me to do at the garage.
For almost two years, I have always received excellent service.
good for large families
by VanMan from pa
December 9, 2018
Bought used. Works very well for getting kids and all our stuff around. If I purchased new I would get leather and a limited slip rear end. Waiting to see how it does on bad roads... probably not good.
I was not looking forward to buying a car because it is always a tedious process. But to my surprise this experience was the complete opposite. The staff was friendly, patient, and knowledgeable. They answered all of my questions and was very helpful with the process.
Value for money A+
by jenib from nashville, tn
June 16, 2018
Wonderful vehicle that will be moving for years to come. The standup cabin vehicle makes it easy to move in and out of the vehicle.
My truck was repaired on time as promised, and the work was done right. My service advisor Joshua was great. He let me know what the problem was, how much the recommended repairs would cost, and when it would be completed.
A great people mover.
by denbroinc from Saratoga Springs, UT
October 30, 2017
I have to say that I was not very excited to purchase a 12 passenger van as we had outgrown our 8 passenger Suburban, but i have been pleasantly surprised by the Ford Transit. We purchased the 12 passenger extended version, and this is perfect for our needs. We just took the van on a 10 hour family trip and we were blown away at how much storage we had. We did remove one set of seats on the back row, but we were able to haul everything we used to haul in our suburban plus what we used to carry in a tow hitch carrier and then we threw in several more items and we still had plenty of room. We were kind of scared about going to a V6 instead of the V8 in the Suburban, but the Transit handled freeway speeds much better, especially when trying to pass at freeway speeds. We looked at all of the 12 passenger options, and we believe we definitely got the most value for our dollar with the Transit. We did get the version with a Back-up camera and sensors and I highly recommend these options as they have prevented several fender benders in parking lots.
I highly recommend Unique Auto Import. They are you great dealership to purchase a vehicle. It doesn't matter who you are, they will definitely work with you to make sure that you leave a quality vehicle. My salesperson John McMullan is the best. He worked hard to help make sure that I get a vehicle for a good deal. He's highly knowledgeable and easy going. I'll definitely recommend John McMullan to talk to about a vehicle. The staff in its entirety is phenomenal. Unique Auto Import is the best. Thanks again...
Love our new transit!!
by Carlisle9 from Minneapolis, MN
April 8, 2018
This car is wonderful for our family of 9!! We’ve taken a trip in it already and it was very comfortable and great for the road!!
I came in at 11:00am. I made two things clear: I wanted to purchase the vehicle, and I had to work from 5:30-6:30pm that afternoon. I needed to leave at 5:00. I was more than willing to come back after 6:30 to finish the transaction. I waited over 2 hours to get in the finance office, then I was late for work. I was told multiple times just 5-10 more minutes you will be in the finale office, and no way will you be late for work. FWI: financing a car takes longer than 5-10 minutes?
Best money can buy
by Marian from Indianapolis
July 27, 2018
Great improvement , very good for business , gas mileage so and so , it is room for better in this regards , chair comfort can be improved also
Customer service is lacking. Work on vehicle seems good, but communication was not.
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