Great experience with my purchase. Service department not so great.
by Very disappointed from Bethel, Ohio
February 20, 2018
Don't waste your money! Don't waste your money! Cheaply made with plastic and below average accessories. Road noise is almost unbearable, be sure to turn radio on loud. Seats plastic mould keeps breaking, poor gas mileage for four cylinder. DO NOT BUY - DO NOT BUY.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
Very nice van
by Repair guy from Streamwood IL
November 18, 2018
This van meets all my expectations. Has plenty of room for up to 7 passengers. 3rd row seating and the ride feels so smooth. If you’re thinking of a nice comfortable van. I would recommend this model.
As usual, we receive good customer service from everyone we come in contact with at this dealership. Our service advisor is patient and thorough with great communication skills.
Worst vehicle ever owned.
by Joe111 from NC
May 14, 2018
I gave up an E350 for this. I’m an electrician and use it for work. I keep the loading light on this van.
Transmission failed. Had it rebuilt for $2400. 6k miles later it’s failed again. Gets stuck in 3rd on highway. If it ever shifts past 3rd it’s in town at 30 mph when it shouldn’t. Slams into gear sometimes.
I bought my first car in 1987. This is the only one to give me such transmission problems. Engineering FAIL.
Simple buying process. They made it easy to buy a car and I would recommend to anybody. Not a typical car buying experience. Thank you!
IT'S A GOOD WORK TRUCK
by VINNYPIZZAGUY from BAYRIDGE, BROOKLYN
June 23, 2018
THIS IS MY WORK VAN-- I HALL FOOD AND STUFF AROUND-- ITS GOT GOOD AIR CODITIONER AND GOOD MILAGE FOR STOPGO TRAFFIC IN BAYRIDGE--I GOT NO COMPLNTS ABOUT THE VAN--GOT 80000MILES ON IT ALREADY GOOD TRUCK
Took a little long to buy the vehicle. Jim was very nice and funny. Trevor was respectful and very polite. They made the process very easy for me and my wife. Thinking about going back for a vehicle for my niece. Ask for Trevor or Jim Wheeler(there are two jim's there).
Computer Tech - Used For Work
by Knitknot7 from Georgia
August 25, 2017
My van had a cage. The cage keeps the seat from reclining. The head rest was not comfortable. I hated to drive it on the interstates in Atlanta because the van had poor get up and go for merging. There is a lot of body rattle.
I worked with With Emily back in August to replace my truck, she was great. This week my mom needed to replace her car. Since I had such a good experience working with Emily I went back to work with her again. She was great, she helped us find a 2017 with low mileage that was a good fit for what my mom was looking for. If your in the market for a new car or truck check out Chevrolet of Naperville and work with Emily.
Ford Transit best Family van
by Rachel W from Conway, Missouri
February 26, 2018
We are a family of seven and finding a vehicle that comfortably sits us all while not breaking the bank at the gas station is a must. The Ford Transit van is that vehicle. It gets excellent gas millage while being comfortable and easy to drive. I am in love with my ford transit.
I have nothing but good things to say about CarLotz! The buying process is very friendly and there's no pressure! Everyone that works there is very customer oriented and you can tell they want their customers to be happy! I knew when I first started talking to LaDale that I was going to buy a car from him. He was the friendliest salesman I dealt with all day and was happy to bring out anything I wanted to see and test drive! After a couple, I sat down in my new car and knew it was the one! He got me a great price and I love it! Dont hesitate, go see them today! Thanks guys!
Our new van
by Ibeme from Janesville Wi
April 29, 2018
The car is really great and we are pleased with our purchase. Lonnie helped us and made the car buying experience as smooth and easy as possible.
Easiest most straight forward purchase of a vehicle that I have experienced. From negotiation to delivery to title, simple and easy. purchased a used Cadillac ELR that was showroom condition. I would not hesitate to do business with them again.
by DARYL from ATLANTA
November 11, 2017
SUPER CLEAN, EXCELLENT FOR THE PRICE! RIDES PERFECT, GREAT ON GAS, HAS SAFETY FENCE, GOOD TIRES, NEVER SMOKED IN, READY FOR WORK
I had the best experience getting my son a car and Connor was more than helpful!! He went above and beyond to help us with a very difficult situation. We left more than happy and I will be back soon to get my husband a car!
Traction control is deadly. Power cut joining traf
by newthings from Seaside or
October 23, 2018
I found pulling on to a 55 mph highway starting from a gravel lot, I allow plenty of space from traffic and, if I get the slightest when spin, the power drops and I am half in traffic and can't move for a few seconds. I have had cars honk and weave around me to avoid collision. I made a great distance to be safe and I was almost hit by stalling in the lane. 4 seconds at 60 mph is 352 feet. It goes away quick.
Others report the same problem in the snow trapping the van in place. Others have pulled fuse 191 to disable all ABS and traction control functions. You can't do that in traffic.
Has no-one crashed, or been killed by this? Ford offers no solution for this death trap. I just got this van and love it, but winter is coming and I am very concerned.
We bought a new Ford Edge Sport from Al Piemonte this past July . Buying a new car is not always a great experience, but it was at Al Piemonte. You can always tell how good a company is until you need help. We did . About a week after we bought it, I was driving around going to a few malls and didn't notice a little scratch on the back right bumper until a got home. We all know that feeling well. So I called Al Piemonte thinking they're not obligated to repair it, but to my surprise they said bring it in and we will repair it at no charge. So I did ,and they had it repaired perfectly. Al Piemonte is the only dealer we will ever buy a car the !
I like how functional my car is
by Cynthia from Cridersville
November 16, 2018
I drove a fifteen passenger van before my new Transit Connect. I did not need the size anymore but did not want to give up the roominess of the van. The Transit Connect is perfect. I can seat 6 passengers comfortably when I want and when I am not carrying passengers I can carry a good amount of cargo without having to worry about securing it as I would with a truck. I think it will be great to move my kids back and forth to college! I really like the roomy windshield and the overhead storage. It is not a luxury car. The seats are not as comfortable as other vehicles I have owned, but they are adequate. The engine is smaller and not as much pickup as I am used to, but it has better gas mileage than my other vehicle.
Was looking for a used work truck and found a great selection at fair prices- bought a 2008 Ford e-250 and it has worked out great!! Will be back for another van
A good work vehicle
by Microbe from Tehachapi
December 13, 2018
The van is a good work truck. It is reliable with good mileage. With it's 4 cylinder engine it is not very powerful but this is not what is required for a local delivery vehicle. We have not had any major problems at all and this is why we purchased the newer, longer version of this model
I was looking for an Uber car and found a man name John, who I would buy another car from in a New York minute. Came looking for a car, left with a good deal and a business relationship. If you are going to buy a used car buy from John, I know I will again.
Excellent and reliable vechile
by RiverRat15 from Western Washington state
October 12, 2018
We converted to a wheelchair van. It gets good mileage and at 80? high it fits in Parking Garages. It was a little noisy so put sound insulation behind rear panels to hold medical supplies. Have 115000 miles on it with no unusual problems.
I would purchase again.
I had had a really bad week and was feeling kind of hopeless and defeated. I walked in to 4 wheels of fox lake and Nick was so amazing, He not only got me in my dream car, but he made the entire experience stress free and fun! He turned my entire week around and my car is amazing!! I love it. I will recommend 4wheels of fox lake to anyone and everyone!
Fun to drive. Only had mine just over a month.
by Dennis Vernier from Metro Detroit
November 5, 2018
Good for me to carry my musical equiptment. I first saw this van over in the United Kingdom before they brought them from Europe to the USA. I loved the look of this little truck and when they made it to the US I knew I would have to get one. I like the earlier design 2013 and back. Mine is a 2013 wagon version. I have a removable curtain to hide the cargo area and my windows are tinted out black to hide my cargo. It's fun to drive but doesn't win any races. No problem passing on the freeway when you are up to speed. It's a European economy vehicle which is what I wanted. It's like a Mini or a VW Beetle with much more room. Hopefully it will prove mechanically reliable, only had mine a little over a month. Love it!
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
very reliable car
by transit connect from Munster, indiana
April 29, 2018
car meet our all business needs and was ideal for the batteries and lighting transport, mainly used for deliveries of the batteries and bulbs. I strongly recommend for the business purpose.
Usually after a sale, the salesman is no longer interested (or available) for the problems of his customer. However, I must say Trajce provided EXCELLENT service and care for me dealing with three different problems that I created in the pouring rain on the dealership’s lot, 17 days after the purchase of my new Optima. All ended well as he assured me it would! He was great!
We spend hours each day driving a Transit Connect
by Justin from LEXINGTON
April 23, 2018
It is a blast to drive. When you drive 30k miles each year in the city it is important to be comfortable and safe. We love what Ford has done with this work van. Having owned the other major brands Ford has got them all playing catch up.
Recently went by Chicago Fine Motors to look at two vehicles they had in stock. The whole process took less than 1.5 hours from arrival till leaving with the vehicle we wanted. Very straight forward process with no games.
Very smooth ride and great visibility
by Leonull from Santa Barbara CA
May 22, 2018
Great car and drives like a charm. Coming from a Nissan NV200 is a step up. Sit lower, better viewing and very spacious. The only downside of the transit connect is the stereo, very hard to connect to phone and not always works.
I had been looking for a used Mercedes Benz C-300 and came across the listing for the car I was looking for. I called and was helped by Cisco who was very attentive and helpful. I had narrowed my search down to 3 cars that I had located and was sold by the responsiveness and communication received by Cisco. I was in the next day and purchased the car with no issues at all. Great experience all around. Keep up the good work. I will be back!
More cargo room than anything else this size
by dbd from kansas city
October 4, 2017
These are great utilitarian vehicles. Not the most comfortable and not the fastest. That is not what this van is all about. The Model I have is the premium wagon. Its seats 5, yet still has more than enough cargo room behind the second row. With the second row folded up, there is more than enough room to transport a full sized washer and dryer in shipping boxes! The back doors fold back and the van sits low for easy loading.
The van was redesigned a few years later and the head room was brought down. They turned it into a typical mini-van. It is a shame.
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