I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
Kevin Grossman was my salesman and he did an excellent and honest job guiding me through the process. His communication was extremely thorough and everything he told me was going to happen happened. I would highly recommended Bredemann Chevy!
I had an issue with my new vehicle. They got me in for an appointment fast. Scott even set me up with a courtesy vehicle as I had no other way to get around. My problem was solved in one day and the next day I was back in my new truck! Thanks Scott!!!
I have purchased many vehicles throughout my lifetime and dealt with many dealerships. Then, about 14 years ago I found Bredemann Ford and made it my go to for service and new cars since. The service department is top notch and treats you in a professional, intelligent, and courteous manner with the best outcome I have ever had in mechanical reliability. . My go to sales representative, Paul Ipjian, is the most knowledgeable I have ever had the good fortune to provide me with exactly what I want and insure that I am completely satisfied with my purchase even years after purchase. Mr. Ipjian is Marshall Field quality without question. Vehicle service and purchase used to be a major pain, with Bredemann it is become a rewarding and pleasant experience.
My wife and I have purchased many cars from our salesman Paul Ipjian and have never had a bad experience. The entire staff from Management, sales and the service department always treat you with respect. I have had many dealings with Mr. Steve Travnik, Don Young and of course our salesman Paul Ipjian. There are numerous Ford dealers in this area but the respect and their ability to listen to our needs are one of the strongest assets they put forth. I would never entertain the idea of going anywhere else to buy a Ford. They are the most professional dealership that I have ever dealt with.
When I first walked into the dealership I was greeted by salesman Paul Ipjian. As an informed consumer, I told Paul exactly what I was looking for and he immediately went to work helping me find that car. I informed Paul that I don't have a lot of time with my busy schedule and I'd prefer to not 'play games' over the sales price. Paul quoted me a reasonable initial price on the exact car I wanted (which he had to get from a different dealership) and he went over the financing options. The next day my wife and I showed up to test drive a similar suv to the one I was looking to purchase. We were introduced to Steve Travnik, the GM, and a couple other employees. Everyone was very nice, not aggressive or pushy like I've experienced at other dealerships. A week later we purchased the car. This was the most stress free car purchase I've ever experienced. I got the exact vehicle I wanted, hassle-free, at a price I'm very happy with. Thank you Paul, Steve, and the Bredemann team. Highly recommend this dealership!!
I walked into this dealership to really only talk numbers on a vehicle that I was interested in. Sales consultant Max and his team made sure to really work with me and get the car at the best price, and they did! I left the dealership very satisfied because I didn't expect to leave with the car so fast. Everyone at Biggers Mitsubishi was very polite and friendly, great people! I would definitely come back to this location for any future purchases.
The saleperson and general manager Dan was very professional and worked with our credit situation to get us approved for the car we always wanted with affordable payments. Thank you for the great service!!
We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
I dealt with Joe in the service department. Joe was very accommodative for my wishes. I had scratches on my right front wheel. Joe was able to find someone to repair it. My only feedback on the repair was that it was slightly more than Joe originally quoted ($200 vs. $175). Also, which was nice, he suggested I come back in the spring to re-do the wheel and an extra wheel if needed. However, I didn't see any record of that accommodation on my sales receipt. Obviously my concern is when I call in the spring, will this repair still be honored. Overall, I was satisfied with the service and the ability to have a loner (GLC which my wife is interested in). Jim P.
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