Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
by Judy extremely happy customer from King of Prussia, PA
October 26, 2018
The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!
I am an international student and I leased a car from Bennett. Two important things I want to share about them:
1) First, I had an offer from another dealership and I call them and I asked them as my local dealership to match the price. Not only did they match the stated price in my quote first but they also gave me couple of dollars more discount.
2) The process of being accepted by Bank and Toyota based on my university documents was really smooth and the sales and finance people were optimistic and smiling all the time.
Specifically, I recommend Product Specialist, Richard Berkheimer who was my contact there. He is totally honest and knows what he is doing.
Mary Kelly went above and beyond to make my car buying experience stress free and frankly enjoyable. She worked with her General sales manager, John who was equally as pleasant to get me the exact car and price I wanted to be at. I will be back for years to come and cannot thank them enough!
I do not know where to start. Alex and the team at Pacifico Ford got me out of a vehicle that I have been trying to leave behind for 2 years. Not only did they get me out of my old car, but into a brand new Ecosport. Thank you Alex Happy Holidays
From the time I put in a inquiry online to the time I left the dealership the Pacifico Mazda dealership was awesome. Coming from a luxury car sales background I was impressed with the team here. Juan helped me every step of the way during my visit and keeping me updated throughout the process. I would recommend family and friends to consider Pacifico Mazda for their next car purchase!
Had a great experience! After going to a few other places that tried to stick me with what they werent able to sell, michael and christian were honest in what I needed to do to get the car I wanted and made it happen for me! Im happy, i appreciate it and have already been referring family and friends! :)
Buying another car from Robin Ford. Salesman (Rich) was great and very patience. Jim (Finance Mgr) worked with you to meet your financial goal. The whole team is knowledgeable, professional and friendly. Wouldn't go any other place.
Came in looking at several models. Jim the sales manager helped me narrow down some options, kept me in my budget and I’m very happy. I would recommend Robin Ford to everyone looking for a small, friendly, mom and pop dealership. Everyone bent over backwards to help me out. You’ve got a customer for life!
Our experience at Robin Ford on Saturday, 9/8/18, was very positive. Rich Small was very helpful and patient, and was very familiar with the car we were interested in. Our time on Saturday was very well spent, and we look forward to many years of satisfaction with the vehicle we purchased.
After having a very bad first experience at a previous dealership, I went to Robin Ford with a cautious mind. I immediately felt at ease with Dave Adler helping me with all of my car buying needs. I went in with the idea of purchasing a new 2017 leftover vehicle due to budgeting purposes, and I left the dealership with the purchase of a new 2018 vehicle with a better package and still in my budget/affordable price range. Himself, along with the finance department, helped to make my first large purchase as a recent college graduate as simple and enjoyable as possible. Thank you!
Friendly, Trusting Staff gets You in the Vehicle You Want!
by RWILKES0 from DealerRater.com
November 24, 2018
I was looking for a specialized vehicle that could tow horse trailers and yet provide comfort and style. I went to the dealership closest to the house and was hooked on the Armada from the moment Jimmy showed us one on the lot. We then requested a very specific color/interior scheme and they found the car that day and we were driving by the end of the day with a great deal. Jimmy, Ishon and the entire team made it easy and the experience was very positive. My wife LOVES the SUV, the technology onboard is phenomenal and the seats are the most comfortable seats I have ever sat in.
Best car buying experience I haver ever had, would recommend salesman Eric Kane to anyone looking for a new car. Fast and painless everything upfront no games played.
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