Called to ask if a Tundra had a bench seat or bucket seats since they had no interior photos. Was told on the phone it didn't have a bench seat (bench seat is a no go for me). I drive all the way there and sure enough it had a bench seat. Looked great on the outside but the inside was a deal killer for me.
Joe Wilson sold my wife and I a new 2017 Escape, and it was a fantastic experience. We had previously called/visited a number of other Ford dealerships in the area, and the service and professionalism from Joe and all of the Lucas staff was far better than anywhere else. I would absolutely recommend Lucas Ford to anyone looking for a new vehicle.
The internet sales department is great. Steven and Theresa provided me with all the information I needed and then some. Within minutes of my inquiry I had a response to all of my questions. I even got an email from Coleen Lucas, the general manager. She wanted to make sure that her team was 100% responsive to all of my questions. I highly recommend Lucas Ford to anyone in the market for a new or pre owned vehicle.
Best car buying experience I've ever had, honestly
by Mike Spahr from Delran, NJ
June 5, 2017
Best car buying experience ever. Knowledgeable staff and friendly too. The store itself is well maintained, up to date, and comfortable. Hands down the best buying experience I have ever experienced. Thank you Lucas Ford!!!
I???ve been a customer of Miller Ford for around 10 years and have always been very happy with them for both Sales and Service! Today, I traded my Edge in for a new one and worked with Randy. He was very personable and attentive to helping me find exactly what I wanted and he was a pleasure to work with! Mike helped finish the financing process answering all of my questions. Mr.John McDonald is always the highlight of my visit! I look forward to seeing him and enjoy talking with him. Merry Christmas and Happy New Year to all of you at Miller Ford! Thanks for making the process pleasant!
Everyone from Bobbie in sales, John in management, Mike in finance and Tony in service and Bill in service support... we have had an excellent experience. Everyone has been courteous and thorough. They all run a business the way it should be run. Our family will remain loyal customers as they have integrity and real people skills. Kudos.
I came in because it was finally time to upgrade to a newer car. Ruben sat me down and showed me my options and was very patient and listened to all of my needs. He got me into a used car that is practically brand new! thank you thank you to the sales staff at Windsor Nissan for all of your help!! I LOVE MY NEW CAR
Echelon Ford is a great dealership to purchase a new Ford. My salesman Derek Zimmermann is very knowledgable and dedicated to insuring compete customer satisfaction. The entire sales team is awesome, thank you for the great experience!!! And the new Edge is awesome also!!!
This was our sixth purchase from Echelon Ford. Derek Zimmerman and the Echelon afford team made this purchase so easy. There was no pressure and he made sure we left happy and excited about our purchase.
I had a really great experience. I was really nervous. But the sales person Libby C. Made me feel really comfortable and that helped a lot. She made sure I was happy with everything. She made it painless. Everybody was really friendly and helpful! Thank you to all!!
I went to Echelon Ford to purchase a vehicle which I have purchased cars from before. Chris is great to work with, he sat with me to discuss my budget and what I was looking for in a car. All staff is friendly and courteous. They pay attention to every detail through the car buying process, so there are no surprises when signing a contract. They value your business and treat you like a friend not a stranger buying a car. The staff work together in order to find you the best deal with loan percentage and rebates.
Had an excellent experience buying a car from this dealership chip is a long time family friend and treated my father and I very well while buying our new 2016 Ford Fusion. Would recommend this dealership to anyone.
As usual the Echelon experience was both pleasant and professional. Price is always on point and my sales guy Kyle was professional and knowledgeable. I've bought several vehicles here over the years and the experience is always a good one. Sales service and parts help is always exceptional.
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