Used Genesis SUVs for sale near North Royalton, OH

The most pleasant experience! I loved how friendly everyone was! Troy, you made the experience so well, and I recommend you to anyone to get a car from you! You made the process so easy and I can't thank you enough for that! Thank you for working with me, and giving me a great deal on the Kona! Thank you to Big Lou for being so friendly and such an amazing person to sign papers for the car also! I will recommend this place and Troy to everyone. I have never been at a car dealership like this where everyone is so friendly and makes you feel part of the family! The Kona is doing amazing and I am in love with it!

The GV80 is extremely safe and operates smoothly, in harmony with different driver preferences. It handles perfectly in the snow and ice with different drive mode options. Looking forward to another GV80 after this one !

Michael always does us right. Always has our best interest in mind. We’ve bought seven cars from him now. If there’s a problem, he always does his best to take care of it. The service department is very friendly as well as the finance people.

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

My last car was totaled in an accident and had not yet been paid off by insurance. Renee and dealership got me in a new car with monthly payments very close to what I needed to fit my budget. Renee is awesome. I have bought other cars from her and will again in the future. Renee was juggling more than one customer and did a great job. Renee does what she says she’s going to do and is upfront and honest.

I’ve had a GLE and an Audi Q7 and this has truly been the only car I’ve bought and loved the longer I had it. The design to the technology is beyond what I was offered elsewhere at this price point.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I have had this vehicle less than a week, 250 miles driven. The navigation settings have been difficult and the screen setup still needs work. The custom seat setting feature was amazing. The seats are very comfortable. It is a nice driving vehicle.

Michael was extremely helpful. I came in a few weeks ago and got to drive two cars I was looking at. I was able to look at some other makes over a week and a half. He checked in to see if there was anything he could do and once I settled in the Odyssey, he was a pleasure to work with and rushed all the paper work through so I didn't have to restructure my whole day

Karen was absolutely amazing and got me exactly what I wanted with great pricing!!!!! Highly recommend her!

Bought a 3.5 six in May and it’s awesome. The driving assist has been a pleasant experience. Not one on every corner still a new kid on the block

Matt Shinn is very knowledgeable and professional. He went above and beyond to get us into our new GLE 53. Delivery was smooth, painless, and efficient. He is a great communicator and very accessible. We will definitely be customers for life.

Great car. It has too many amenities to mention. The only downside is the dealership is not prepared with a good service department, so we were mandated to seek another. The car is great around town and also on the Highway. This is our 4th Genesis, so that should say it all.

Thank you !!! Haylee for making buying a car so easy and fun!!! You’re a professional at best very kind and not pushy to make a sale like some dealers are. Great outgoing personality, understanding, very kind and very knowledgeable about the cars that are being sold. The one thing that was the best is that if Haylee did not know the answer to a question that I had . She would not only ask the manager she would find the someone who would have an answer. Great job and Thank you very much!!!!

Great experience,Todd helped me from start to finish,sent me photos and helped with shipping made my experience a pleasant one,

Overpriced but definitely Superior comfort and exquisite styling. Some obvious shortcomings from a design and Engineering standpoint. One in particular that drives me crazy is the poor design and functionality of the gas cap area. I cannot believe a vehicle in 2023 with a price tag of around $80,000 does not have a locking mechanism on the gas cap cover and the fact that you have to push to open it from the outside, as well as the cheap feel and Design Within, is mind blowing and very disappointing

All I can say is this car is beautiful. I purchased this car slightly used after upgrading my 09 genesis and have no regrets. It is smooth, packed with technology and features, unique and a head turner. Although Genesis is still fighting for its respect you will soon find out that this is just as good if not better than its rivals.

Cameron was very pleasant to deal with. Nothing hidden, quick and easy process. Highly recommended team!

My previous vehicle was a 2018 BMW X6 and I can honestly say that my new 2021 Genesis GV80 is by far a better value in every way that I can think of. The BMW had a sticker price more than $30,000 higher than the Genesis. What’s more, the GV80 is loaded with standard features, especially safety features, that were either not available or were pricey options on my BMW. Safety features like self-steering to keep me in my lane on the Highway, self-braking in an emergency, audible tone and corrective steering if I’m going into a lane when there’s a vehicle in my blind spot, cruise control that automatically adjusts speed with traffic flow even down to a complete stop - in cruise control mode!! So, yes, I love it and I think I’ll be a genesis guy from now on after owning 4 BMW’s in a row!!

I had a great experience working with Gary Greta at the dealership. He was very helpful, patient, and answered all of my questions without any pressure. He made the process of purchasing my vehicle smooth and stress-free. I really appreciated his professionalism and would definitely recommend asking for him if you’re looking for a car!

Very helpful and user friendly staff was excellent and vehicle selection on computer was easy and plenty of cars to choose from before visiting the dealer in order to purchase my next SUV. Hopefully by December

Good value,Safety, amazing technology. Luxury for slightly more then std midsize suvs GV70’s Technology is work in progress and I suspect more improvement will happen in the future … Plus more safety features will be added

Lou was fantastic! A huge help! We left with exactly what we wanted going in. Everyone we came in contact with was great, and personable. We definitely know where we're going for all our car needs in the future!

My experience was the best I ever had buying a car Aaron Kyer made sure I was happy and good with the payment he gave me a lot of information, that helped me through the process. Everyone at the outlet was wonderful I would tell anyone looking for a car go see AA-Ron Kyer he is awesome!!!!!

I just recently turned in my lease, and it was a great experience . Rob Zabol was very helpful. Ashley Huff also very nice, all in all a very good experience!

This was my first time using this dealership, and—despite the 50-minute drive from my home—I was not disappointed. The staff were incredibly enthusiastic in their advice and went above and beyond to assist me—especially the only female employee there, who was exceptionally kind. I feel truly fortunate to have met them. A huge thank you to the entire team at North Coast Mitsubishi-Bedford!🥰

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

Prompt and very professional and respectful customer service! Took the time to explain what was being done to my vehicle . Definitely would recommend them for service!!