Who knew Selman Chevrolet had a collision dept for my Acura. When my insurance company told me about them and the fact that they could do an estimate on site, I was still concerned that they could not match the color for my "Bisque Red Pear" Acura. But they could and they did. I was given a loaner car at no charge, and they not only repaired the damage to the fender and headlight, the also took care of a couple of "parking lot" dings, at no additional charge to me. My contact at Selman was Bob Bessett, and he kept me up on their progress and got my car back to me earlier than promised. I appreciate AAA's handling of this claim and telling me about Selman. It will be my go to dealer for any future repairs.
Sales Rep did a good job finding the car that I was interested in purchasing cane with me while I was test driving the car. I
I liked the used car and price that I was interested in buying. However, the dealership did not offer me enough trade in allowance for the vechele that I wanted to trade in.
Place is not the best looking, however Jay was more than helpful! He was not pushy on trying to sell a car, rather than what is best for me. Convinced me to hold on to my car for few more years to not go negative on equity and then buy. Great man, truly helped me even though he was losing a sale; much respect.
Had a great experience buying a “new” used car here. Victor was the best ! Wasn’t pushy at all , had everything ready for me when I arrived and was able to get me a great deal on my Jeep. I will be reccomeding him to other peolple as it was the best experience car shopping I have had. The finance office was equally as nice and helpful. Painless, quick and easy process all the way around . When I am ready to re purchase I will definitely be going there first!
Sunny was easy going, knowledgeable, clear explanations, fair price, confident, did 150% to stay with us through to final drive-away!! Highest recommendation! He was reassuring on all our concerns as new all electric buyers! Flo c.
Cerritos Nissan have excellent customer service ! I purchased my Nissan with a gentleman named Francisco G. ,I felt after shopping and going to many auto dealers he was the person I wanted to purchase from ! He gave above and beyond customer service ! Next was dealing with the finance manager who closed the deal with perfect service Giovanni B. I couldn't of asked for better service . I wanted to thank them for such a great and comfortable experience ! Both of you make Cerritos Nissan what it is, you gave great service.I also love my car !Thank you
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
Albert conducted the financials and extended warranty on the purchase of a pre-owned BMW X5 from Westcoast Auto Sales. The car was in excellent condition. We agreed on pricing and terms ahead of my visit. When I arrived, everything was in order and the closing process was quick and easy. No BS. no pressure to add on things (I asked for the warranty). Albert is a car enthusiast and appreciates how other enthusiasts approach the car buying experience. All around a very good experience at Westcoast Auto Sales.
Everyone there was very helpful. From sales to finance they made it a quick and easy experience. We love the car and would definitely recommend them to anyone looking for a car. Thank you Cesar and Argenis!
If you guys are looking for a new/used vehicle, come by and see Rachel Ishii. Very good, friendly and hard working salesperson. She did everything she can to help us get the best deal on our 2019 Suburban. When I found out a week later that the vehicle was missing a couple of parts that was supposed to be included in the vehicle, I contacted Rachel and let her know the issue and she help us resolve the problem. We highly recommend her to help you guys in your search of your new or used vehicle. Thanks again Rachel
I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
Our experience with both Rachel and Tom was overall a good experience..I've had my car for 4 days and so far love it!!
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