Doug was a great salesman. He did not try to over sell the car I was interested in. He answered all my questions . when I made an offer, he took it to the manager and we came to an agreement. The whole deal was very quick with no issues. The car is what I expected. I would recommend this salesperson to anyone I knew was looking for a good used car.
Love my Sierra
by Nhmick79 from Moultonborough NH
December 31, 2018
I needed a truck that could fit my family comfortably while being able to move construction materials and tow trailers. This truck has more than exceeded my expectations! With the 5.3L I have the power to tow my 36’ camper but can still get low to mid 20s for mileage on the highway. This does everything a truck should do with the comfort of a luxury vehicle. It is an overall great pick.
As usual, I called Willard Shell when my lease was expiring and we made an appointment to discuss my next car. We discussed my options and my decision was an Encore. Willard is so helpful and gives you the important info you need without being pushy. I have driven Buicks for many years and have never been disappointed. I also have my oil changes and work done at Jim Causley and have been completely satisfied. Thanks for salesmen like Willard Shell and an up-to-date facility!!
Looks as good as it drives.
by Tommy from Harker Heights,tx
December 31, 2018
This truck is everything i want and need in a truck. I have the Denali and can't fathom driving any other truck. If you want a truck that will be your last truck, then this is the truck for you.
I found this vehicle I purchased at cars.com. We did almost everything over the phone. We had a little problem with the financing since this was an out of state purchase but the finance manager did a great job in contacting the necessary individuals to insure the proper entities were on board. The salesman had everything ready which was great since this was a 4 hour drive. One of the best car buying experiences. I was impressed they were aware of KY titling and registration requirements.
The best vehicle I've driven
by Luis Rodriguez from Dalton Ga
December 30, 2018
No road noise and it feels as if you are driving in the clouds :)
I am very impressed and excited, What else can you expect? It is a GMC vehicle
My service rep as well as the service manager went above and beyond to help me out. They know I have had a serious of problems with the vehicle between tire/rim issues, headlights, and computer/electric issues so when 8 month old tires all needed replaced as well as a cracked rim AND the rear shocks/pump they did everything they could to minimize the cost. They recommends tires with a large tread life warranty that at least will be replaced if they run out in 15-20,000 miles like these did which is ridiculous considering nearly all of it is expressway driving in light traffic. I will never buy any tires made by Goodyear again. They also did the service in steps and prevented me from getting recommended work that was not mandatory at the time, not the usual dealership way which was refreshing.
Long story short, the Genesis service team did enough for me to rethink my stance on never buying a Cadillac again. Although they cannot prevent the quality issues or control the cost so odds are I will sell this one in the next 10-13’days and switch back to Ford/Lincoln since I had twice as many miles on those cars and never had half this many issues
Nicest truck you can buy!
by Ryan6.2L4x4 from Calgary Alberta
December 23, 2018
I bought the All Terrain package with the 6.2L engine. It is the most comfortable truck I have ever rode in. Very nice interior design with well placed buttons and easy to use touchscreen. The 6.2L is crazy powerful but also gets 11L per 100km. Very fuel efficient! I recommend a Sierra to anyone looking for a top of the line truck. So impressed!
Well pleased with this vehicle.. good mileage and price,, has all the conviences that I will ever use great ride and handling and performance with the 5.3 V8
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