I purchased a new RAM 1500 on Oct 13th and it was one of the easiest and best buying experiences I have had. Tyler gave a great introduction to the truck and explained all the features. He knew the truck very well which is not always the case. We took a test drive and discussed a price. My wife and I then left to discuss it, we decided to pull the trigger. Tyler did most of the paperwork over the phone to reduce time at the dealership. When we arrived the truck was detailed and we only spent about an hour finishing things up with Tyler and with financing (sorry very nice guy but his name escapes me). I feel I got a fair deal and the entire experience was refreshing. How they stand behind the purchase is yet to be seen but I will let you know.
i love big truck
by george from Franklin
December 18, 2018
this truck and other was the first truck i own i had a ford truck but the gmc is the best one i own so for.
by Richard L Webb Jr from Rancho Santa Margaita, California
January 27, 2018
A great experience. Purchased a new Chevrolet Suburban Premier and it was loaded! Gene at Connell Chevrolet was awesome! Did not need a Sales Manager to close the deal nor a Finance Manager to sign the deal. Gene did it all! We were a Ford family (purchased an Expedition, 2 Edge's and an Escape in the past seven (7) years), but we have now seen the best of GM and will never go back!
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
Everyone is friendly and knowledgeable, they are super attentive
Great truck for towing or daily driver.
by MartyK from Duluth Georgia
December 20, 2018
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
It was my first Mercedes and I met Phil in the shop, he solved what was my concern and treat like his family. He recommended excellent cars for me and it was great experience that I could actually discuss all the specific matters. I will enjoy my drive and my family will, too. I am really thanks to Phil and his entire crew.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
Who knew Selman Chevrolet had a collision dept for my Acura. When my insurance company told me about them and the fact that they could do an estimate on site, I was still concerned that they could not match the color for my "Bisque Red Pear" Acura. But they could and they did. I was given a loaner car at no charge, and they not only repaired the damage to the fender and headlight, the also took care of a couple of "parking lot" dings, at no additional charge to me. My contact at Selman was Bob Bessett, and he kept me up on their progress and got my car back to me earlier than promised. I appreciate AAA's handling of this claim and telling me about Selman. It will be my go to dealer for any future repairs.
Great truck love my Denali
by Usafshaun from Merritt island, FL
December 10, 2018
Love the style and the towing power, I have owned my 2017 Sierra Denali for 2 months and it’s been great. Smooth ride and love the electronics it has.
Courteous and accommodating. I told them of the vehicle i was interested in and the price i could afford. They found the vehicle with the package i could afford, and just a few hours later, we had a done deal. My next vehicle will be from Hardin.
3 weeks later i ran into a minor paperwork issue and Paul was able to get me brand-new dealer paperwork without a hassle. Above and beyond after the deal was done. I recommend him to everyone who asks about my new truck.
A very comfortable, quiet ride.
by GregO27 from Sussex,WI
December 26, 2018
Very nice truck. Comfortable, quiet, and very good gas mileage for a V8 engine. Have not had any service problems since owning, which is 34000 miles.
Hassle free. Superb customer service. I will definitely buy another car from here in the future. Thank you hardin Buick! I love my car!! Buy from them now!
Worst truck I have ever bought
by Marty Grams from Calgary Alberta
December 14, 2018
I got a lemon. Roof leaking, received damaged spare tire/equipment, transmission is slipping, heated seats failed already, the dealerships/service are awful. I will never buy another GMC ever. Not to mention, second model from top Denali... no heat to the backseat!!!
My buying experience was made exceptional because my sales agent was Kal Latif. He showed great care, concern and knowledge!
His time was not rushed as he explained in detail the ins and outs of the Buick Encore. This business transaction was pleasant and Kal was very patient. I did purchase an Encore and drove home with a happy smile on my face. Thank you Kal.
Nicest truck I've ever owned
by JRinpa from PA
December 10, 2018
I bought this truck on reviews and recommendations of friends and dealers some of which I didn't buy the truck from. It is the nicest truck i've ever owned I hope it live up to it's reputation
John Morgan and Jim Keys were both fantastic to work with! Their customer service was outstanding, and even though I didn't get some of the features I thought I had to have, working with them was so enjoyable at the end of the day, I didn't care as much as I would have. I really appreciate the hard work they put in, but more than that, they treated my husband and I like friends. I am in online marketing and was extremely impressed with how John and Jim run the dealership and would happily and without hesitation send friends and family to them for help!
Great truck for the money
by TonyMN87 from Montrose, MN
January 3, 2019
I got a great deal on this truck! I wish half ton trucks had a stance more like a 3/4 or 1 ton truck. But this is an amazing truck for the value!
by Dodgers Fan in the OC from Santa Ana, California
September 14, 2017
I came in with my wife before the Labor day weekend rush. I was interested in a Encore I saw online. I was greeted by John Morgan and he lead me to my salesperson. He made sure that I was taken care of and got the deal I was looking for on the Encore. The staff was very knowledgeable, friendly and helpful. I needed this car for my daughter, before she went off for college. This by far was the easiest vehicle purchase I have ever done. I recommend you check out Hardin Buick GMC for your next vehicle purchase.
Worst truck I have ever bought
by Franks2006chevy from LOS ANGELES
December 9, 2018
I bought a 2015 gmc Sierra, slt, crew cab with the 5.3 v8 . Paid $52k brand new ,10 miles only. Well every 6 months it was in the shop. 2 recalls, 2 warranty fixes and 3 out of pocket fixes . The transmission would jerk, then sometimes down shift, other times it would take awhile to take off . It would feel like it was looking for gears. The ac system went out after 2 years. The Dealership wanted $1,300 to fix it !! Too many problems to list on this page. Stay away from gm trucks 2014 thru 2015 .
by Richard Ravenstine from Mission Viejo, California
December 3, 2018
Everybody at AutoNation Toyota Irvine were very helpful. I have bought many cars but this was the best experience I’ve ever had buying a new car. Everything went smoothly working with Abe Zraiqi through out the whole buying experience and deal. He also emailed me to make sure I was happy with my new car.
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
Have not bought here but it has some good cars.havent purchase yet waiting to see where they could help me with credit.got contact only twice by this dealer .send my information no asnwee yet.
by Choppers101 from FLORIDA
November 1, 2018
Overall I really like it and enjoy it but the little things annoy me terribly. Re: cracks in dash and rear door window motors and a/c relay, when they know something is bad and put it in anyway. I think of the challenger space craft??
Outstanding service and knowledgeable team with Jerome and Ron.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
The best experience I've ever had buying a car. And I found my dream car!
Best truck I ever owned very reliable and good MPG
by Allencasal from Dunmore pa
December 2, 2018
This was a tow vehicle for me. Living in NEPA lots of mountains and two lane roads. Never let me down good power and good brakes. Felt very stable when towing my boatbor travel trailer. Also very good MPG with 5.3
First I got internet salesman, then when I arrived at the dealership I was referred to another salesman. I was told the car was not at dealership.....then after I bought the car and finished with the finance office, I never saw
the salesman again to congratulate me nor to instruct on new vehicle!!!
Best vehicle we have owned
by Sherry from Watertown, New York
November 19, 2018
Our GMC Sierra was purchased new. SLT with All Terrain package. 30000 miles and no problems. Super quiet interior and rides better than any car we have owned.
Offered a great selection. After looking and test driving a couple found exactly the car we wanted at an incredible price. No, up selling, additional fees or any gimmicks you find at most other dealerships. Thanks!
Wish I still had it!
by NiceGuy from Philadelphia, MO
November 24, 2018
Sweet style and practical use for hard work. The miles per gallon were nice especially for Highway use. The four wheel drive was a blessing too.
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