Used GMC Terrain for sale near Pleasant Ridge, MI

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

We traded in our 2019 Buick Encore for this Terrain. Let's just say WOW on the room and comfort. We travel back and forth from NC to Ohio as family lives in both States. Well the Encore was nice on gas but not comfortable on long trips at all. This has great leg room (heated seats (both back and bottom) and this is a game changer for me with my arthritis. The cameras in this car are awesome. You can see clearly what is behind you when backing up. The lane assist will give you a little buzz in the seat on the side you have drifted too or if you are getting too close to an object or person when backing up. Nice cargo area. The back seat can also handle 3 adults with enough leg room. It's very comfy back there, I road in the back on the test drive since I sometimes sit in the back on trips so I can n change positions more. The 15 inch info center is impressive for sure. Still learning how to use it. If you want comfort in a nice looking SUV this is the one for you.

We have been buying cars from Willard Shell for many years. He always gives us the best service. The service department and collision center are amazing too!

We are very happy with our Terrain Denali. Our first choice was the 2023 Lincoln Corsair 1a but there are no in inventory. The Terrain Denali was 1b. Great styling exterior and interior

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

This wasn't the vehicle I'd gone to the lot to see... But it was parked 2 vehicles down, and the price was $3000 cheaper!! It even has more bells and whistles than the Toyota I'd initially planned on getting. Awesomeness!!

Working with sarge to find the perfect deal was awesome

I?ve never had a bad experience here. The staff is friendly and knowledgeable. Service is always efficient. I will turn to champion for all my future vehicle needs.

I fell in love with my GMC Terrain when I test drove it and have not lost that loving feeling! I have received tons of compliments on it.

Everything went great with the purchase of my truck. I appreciate the service. I wouldn’t go anywhere else.

LOVE< LOVE< LOVE< LOVE< LOVE< LOVE< everything about my SUV, wouldn't trade it for the all the money in the world, and trust me...The Dealers keep reaching out trying to get me to TRADE because it only has 54K miles on it. They always say it's because it's in great demand. I'm sure it is.

Terri is a VERY kind, responsive, and accomodative sales person, Thanks to her, I could get my new Cherokee which matches almost all of my preference in body color and option packages!

One of the most attractive looking t cars GMC has ever designed. Looks just like a Lexus. Extremely roomy. Love every aspect of my Terrain.

Nothing but the best. Brendon was the best. He always told me the truth. I was pleased with him. As a matter of fact from the G M down all were great

The GMC Terrain is a very dependable auto that I have had no issues. The model is the AT4, which has the headsup display. Interior is nice with leather and all the electronics options.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I brought this truck in 2019. I kept taking it back to the dealership to get tweaked several times. Once it was figured out, never got any problems ever again. A little weak on the power side, but, other than that, its a magnificent vehicle. A total work horse. Great on gas. It is totally worth it.

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

I just bought car yesterday,so far still very comfortable, lots of headroom and legroom. Interior very clean and exterior color is well liked. Should get good gas mileage with 4 cylinder

I was actually shopping for a used car and left with a brand new 2020! My first time buying a brand new vehicle. I worked with Brenda and Mike. The were fast and no fooling around at all. Very attentive to my needs and the payment I could afford. I have already recommended them to a co worker.

To be honest, this SUV impressed me with the great performance even with the small 1.5 liter engine, and huge space inside, it rides like a bigger vehicle, very responsive on the highway and very quiet cabin. My wife really liked it.

First class dealership. No pressure buying. Great service department that doesn?t try to oversell the need for services, but still does a fantastic job.!

25 000 miles on it so far No issues at all Power is fine Bluetooth is terrible Memory seats need work Lumbar is a bad design

I’m glad they offer both courtesy drop off AND pick up from your home within a certain mileage, other dealership closer to home does not

I have had this car 5 years 90000 km. No problems so far, it has been exceptionally good. The only money I have spent is gas and oil changes. I. Would buy another one

I had a very Great experience at Serra and would go back and lease again

Very impressive. The service department was organized and run smoothly. The folks that helped me were competent and helpful. Advice was solid and I was in an out on time

I have owned my Terrain for 3 months now, and am absolutely in love with it. Super smooth, great pick up, and I get a lot of complements on both the exterior and interior design. I average 26.3 MPG city and highway combined, which is not bad considering I live in Florida so my AC is never off in the car.

My experience at Serra Buick was exceptional. Very professional, honest, and attentive to all of my concerns. Nick was the best and knew the vehicle inside and out. I would highly recommend this dealership.

Kayla, our sales rep was very helpful and thoughtful On the very first day, we stepped into the office. We really appreciate your customer service. she and her whole staff was working very hard to tend to the customers and Christian completed our sale the next day so cool Great job you guys. Thanks so much. Really appreciate it.

I had my 2020 Terrain for 5 years before I had any major issues out of it. My brake booster needed replaced. After about a month of it being out the shop someone hit and totaled it. Very sad day. I love my Terrain

Staff very friendly and helpful. Been getting my car serviced there since I brought my car there. I would recommend my friends and family to this dealership.

Estamos muito felizes com nosso carro muito confortável muita seguro . Dar confiança ao motorista espaço bom para minha família eu minha esposa e dois filhos