Dale was so great to work with when buying my new (pre owned) car! My husband and I came in with a budget and Dale worked to find a car in our price range but also with the features we wanted! I am so happy driving my car every day! They gave me money for my very, very used car and I drove off the lot that day with my brand new car. The day after I bought the car the check oil light came in and Dale got me into service quickly and I didn???t have to pay anything to get it checked.
This dealership is fantastic. I have been purchasing and servicing cars here for 20+ years and refuse to go anywhere else. They exemplify customer loyalty.
In this case I went in for an oil change and drove off with a new car. Needed major repairs on the old car, so decided to inquire about a new one. Because they have built such a great rapport over the years, they know me and what I want. A few questions, a quick test drive, some paperwork, a handshake, and off I went in my new 2017 Lacrosse.
I trust this dealership. It continues to be a family run business, which is hard to come by these days. The Vendetti's know their vehicles, but more importantly, they know their customer.
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Go see Ray #3, aka “The Magic Man”, at least that’s what I like to ca him... tell him that Jay #1 sent yah! Lol....he was one of the only dealers willing to take the time and actually work with some banks to try and get me approved. Didn’t get an answer right away but Ray the third never gave up on me. So glad I stumbled upon this dealership I will definitely be back once I get my credit score up! Thanks again Ray !
P.S. I’ll be back again soon my wife wants a BMW now too! (Think we got her a little jealous LOL)
Family vibe, great prices & great selection of vehicles! Shoutout to my man Ray #3 for hooking me up with a great interest rate and getting me in and out of the dealership in under an hour! I love my new Audi Q5 I couldn't of asked for a better car buying experience. Quick and painless, just how the car buying process should be!
- Mighty Mike !
Tony and Jim were amazing to work with! They were friendly and fun yet efficient and prifeasin in getting me into my beautiful Armada at a price I couldn’t find anywhere else. I’d travel the 4 hrs again!
This was by far the best car shopping experience I have ever had. The salesman Matt was amazing!! Not pushy or over bearing. He ran around the lot for me, pulling up two and three used cars for me to test drive...he certainly broke a sweat trying to find a car that I was happy with and he did just that. He had all the paperwork ready to go for me when I got there to complete the purchase. There were no hidden numbers or fees...he told me what the payments would be and they ended up being just that. Greg in finance was super pleasant and made things go easily and smoothly...all I had to do was sign. He was personable and very knowledgable. Kim from the insurance department transferred my insurance for me and dealt with the whole process of retrieving the binder. She even shopped around for Home and auto insurance for me to see if she could get me a better deal! I have nothing bad to say about this dealership at all.
The sales manager and staff were cordial. I dislike car buying because it’s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
Avon Auto had exactly the vehicle I had been searching weeks for at a price that was more than fair, especially compared to other listings. On top of this, Mike who worked with me upon arrival was more than helpful and made the buying process as smooth as it could be. Overall: 10 /10, would buy again.
I tracked my dream car, 2010 Lexus RX 350, 1 owner, low mileage SUV, to Avon Auto Traders. After chatting online with a representative to inquire whether it remained available, my daughter and I took it for a test drive. This car had to be mine! Ron Ricci was very knowledgeable and with a warm personality provided additional interesting facts about the car that was not available to me online and through Car Fax. Ron also got me a $600.00 price reduction. The paperwork was straight forward and was wrapped up that same afternoon, November 15th and Ron made my new dream car available the following afternoon, November 16th at 1:00 and beautifully detailed. Kicking off my retirement in style.....It was a pleasure to do business with this dealership! Jean Jackson
Bill and his staff are such nice people. This is the 2nd car I have purchased from them. Love my new Audi!! If you ever have an issue after buying a car he always takes care of it. I have had nothing but good luck buying cars from French town. Bill and Ron are the best!!!
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