I worked with John Massaqoui who was the best salesman I ever had. He was straight to the point and did not play the old sneaky car salesman. He researched the absolute best deal for my unfortunate situation and for that i am more than thankful.
Brian was great to work with no pressure to buy, Told him what i wanted and he was great at making it happen, He wants me to call if any problems so that we are happy, Paper work was quick and painless, Love my new Yukon Denali,
I posted a few weeks ago about our purchase experience being very good. Two days later, we had a strut come loose from our rear hatch, which was likely just incidental to some factory line production issue. It dented the rear roof pretty badly and messed up the sheet metal on the hatch. I emailed the dealer immediately to tell them it had happened and I would need help Monday morning first thing. The dealer President himself replied to the email over the weekend, reassured me it would be fixed, they called me right a 9 AM Monday, got me a loaner with no hassle, I swapped out cars in 5 minutes, and they fixed my Acadia so I couldn't even tell where it had happened within a week. No questions, no issues, no hassles. They were all very professional and wonderful to deal with. They went above and beyond my expectations.
We loved our salesman Jug Brown. He communicated very clearly via calls and texts, which made it simple to narrow down our choices and make our selection. Buying a car is never much fun, but they made it a simple process and I honestly felt like I got a good deal. Would buy again from them.
Although Colton was a little stoic, he was very professional, patient and courteous in explaining the issues with our vehicle. We had a lot if issues with our vehicle, some of which were unsafe. Brandon seemed a little annoyed when he first began speaking to me, but in the end he was very courteous and very knowledgeable. Josh in the warranty department should NOT attempt to speak to customers regarding the RodanFields products that he sells as a second job. The customer becomes confused with discussing GM warranty information with obtaining the products.
I am nearing the end of my lease and I have been nothing but impressed with Anderson GMC. The leasing process was seamless and actually enjoyable (for the first time in my leasing history)! I've taken my car to the Anderson service department for every needed item; the process is simple because I book my appointment online and wait in the customer lobby for the car to be finished. They always have coffee and usually donuts or something out for guests. I've never felt pressured to pay for anything more than what I scheduled for each service appointment, and in most instances, I have a coupon to use for my service! The costs are VERY affordable - the most affordable I've encountered in almost 10 years of leasing cars. I encourage anyone to consider Anderson if they are in the market for a new car!
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
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