I was in the market for a good, used, fun car. Narrowed my list to MINI Countryman and Subaru Crosstrek. Found the MINI of my dreams at Infinity. Jake was incredibly helpful answering all of my questions about the car. After test driving, I told him I still wanted to try out the Subaru Crosstrek before making a decision. Well guess what. Within 15 minutes he had one on the lot for me to drive. WOW. Decided the MINI Countryman was the one and they threw in four new tires to seal the deal. What incredible customer service. In need of a car, go to this place first!
We checked out two other local dealerships (Toyota/Chevy) and Village Pointe earned our business hands-down. Justin D'Angelo was thorough, answered all of our questions and made sure that everything from the vehicle features to financing was transparent. We received two other quotes on our trade in and Justin was able to match that plus offer a better deal on the vehicles. We walked away with fully loaded autos and a great maintenance package for each for less than the other dealership was quoting a purchase / lease combo for two vehicles. If the service department is half as good as the sales / financing is then I will be extremely happy. Thanks for all of your hard work and professionalism Justin. We truly had a great experience, for the first time, buying our vehicles.
This is the second vehicle I have purchased from wood house in the last year and both times it was a great experience thanks Tim Fancher(Jeep side) for recommending Seth on the GMC side would recommend either of these sales men for your vehicle needs
Always take my Volkswagens back to Baxter Volkswagon for service and maintenance! They are very friendly and accommodating and that keeps me coming back! Highly recommend Baxter Volkswagon for your next purchase!! We own two ourselves!
I went to this dealer because we have bought other cars from them. Our usual sales person, Sasha, was there and she provided an outstanding beggining to end experience, a no high pressure person, very likable and able to give us a good deal without too much hassle. I recommend the dealership and I think Sasha is the best providing a great customer experience.oo
I absolutely loved the customer service I recieved. We drove 1.5 hours mainly, because Shaunelle was super friendly on thr phone. When we got there the car I wanted was upfront, cleaned and ready to go. The next day when I came to pick up my car it was again ready, oil changed and fueled up. It was a great way to start. I love my Rogue. She drives amazingly and fits me perfect. Our next vehicle in a year or so we will come back here.
The guys at koeppel GMC Chevrolet are absolutely wonderful they will do whatever and whenever it takes to help you to meet your needs David is great as helping you find and pick out a car that meets your financial needs Roland is awesome at helping you finance and get the warranties that are needed for your vehicle that make sure you're covered for a reasonable amount everything about that company says so much and has so much integrity and character I was so happy to be able to work with them on finding a vehicle
Mark V did a great job working with my crazy family to buy two cars. He was patient and helpful, and never resorted to creepy sales tactics. We will continue to work with mark and Copple for years to come. Thanks!
Just an overall nice, easy experience. great value.
by August from DealerRater.com
December 4, 2018
Frank Mainelli is probably one of the easiest, genuine salesmen that i have met in some time. i recommend him highly. no pressure, professional. (ask him about his compass) :) thanks all. i love my car. :)
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