Used hatchbacks for sale near Addison, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

Dion was great. Super helpful and a great negotiator! He made the process super easy for me and had me out within a reasonable time. Also super professional and friendly, easy to talk to!

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Love all of the exterior lines, interior design, and all of the great features wrapped inside of the sexy Audi S5. The performance is top notch. I have owned and liked both Mercedes and BMW, however, I have fallen in love with my Audi. I would love to become an Interior Designer for Audi North America!

Always great service when I take the car in. Always keep me updated throughout the process.

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

I daily the prius C 2 and it's just the perfect car. It's small and light enough to just zip through traffic and the instant torque from the electric engine can get you where you need to go quick. The handling is tight and responsive and the wheel is nice and smooth. Nimble, light, and forgiving is how I would describe the drive feel. The car can fit quite a bit of cargo for its size if the seats are folded down. I moved all of my stuff cross country in it and honesty could have fit more than I brougt. Otherwise, it can comfortably move 3 passengers + driver without much issue. The only thing it can't do is haul a bunch of luggage and people at the same time. When you baby it, you'll get mpg near 50, so fuel costs are a nonissue. It's never broken down and never had any issues that weren't my fault. It's the perfect car and I would recommend it to anyone who was open minded about driving a small car.

They are so busy it sometimes takes a while to get an appt; but service techs provide good service. Dennis Narsson has ben my tech advisor for my last two visits; has explained the problems and kept me updated as to progress. I have been a service customer for ~8 years.

Great car no problem with the car very reliable great gas mileage. Love the way it handles, not the quietest car but it’s not annoyingly loud. Connects to your phone pretty well only had one problem with it connecting to my phone but it’s never happened again.

Julio R and Gary K did what was necessary to get my car repaired in a short time with care and respect.

Al Piemonte Nissan. The best sales and service departments ever. Make sure you go there for all your needs. Thanks

This is my second Prius. I am bullish on Toyota autos. The stereo system is awesome. I purchased this vehicle to obtain great fuel mileage. This model year's Prius generates better fuel economy than the 2007 model I previously owned. The safety features prevent accidents due to unavoidable blind spots when viewing oncoming traffic thru the side-view mirrors. Pitfalls: less rear trunk storage space than the 2007 model. The center console box has less volume. I demanded a donut spare tire when I purchased this model. Not all models have donut spare tires. I do not think this is a auto to have in a cold climate state - - yearly issue of snow/ice and below freezing temps.

Thank you to Jose my salesman for helping me get a great deal on my new car. I would highly recommend Jose if you’re looking for a salesman that goes above and beyond.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

Bought Audi A6 Premium Plus. Like to thank Scott Woolsey for his wonderful service - professional, helpful and knowledgeable!!! Also worth mentioning Issac (Manager), for his excellent help and time in closing the deal!!! Highly recommend this dealership, great place to go to.

price as promised up front. Clean dealership and car. Fastest in and out I ever had.

This is by far my favorite Prius. This my fourth Prius as well. Best looking and handling. I love the color . The interior and all the latest technology is great.

I had an amazing experience at this Toyota dealership! From the moment I walked in, everyone was friendly and professional. A big shoutout to Luis Varela who helped me find the perfect car. He was knowledgeable, patient, and really listened to what I was looking for. Thanks to Luis, I drove away in a great car that fits my needs and budget perfectly. I highly recommend this dealership—and be sure to ask for Luis!

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

My i4 eDrive 40 is a great car. Plenty of pep. Comfortable interior. Quality construction. GPS/Radio Controls/various interfaces ... not so good. You have to know what you are looking for, and ofter, go down too many levels to get to the proper input/output. More switches and dials would be better.

Jay was great. He always provides excellent service. Work was done quickly and properly. The car was washed as usual. I would highly recommend this dealership.

I've had EVs since 2012. First was a Nissan Leaf, then a VW eGolf, then an Audi A3 etron. Those were all outstanding cars, but compared to all of those the i4 eDrive40 is in a different class. It's very responsive and quick. It feels extremely high-tech and plays Hans Zimmer iconic sounds. When we've gone on longer trips, consistently gets 280-300mi / 100% charge. Unless we're on a trip, I only charge it to 80% and it gets about 220-240mi on a charge. It's amazingly smooth and solid, and the interior is top notch. The M-Sport Pro package with custom color and leather made it at the top of the price range, so from a value perspective it seems excessive.

Excelente servicio por parte de JC. Se tomó el tiempo para encontrar lo que yo necesitaba. Eso es dar la importancia ha un cliente. Súper bien atendida. Muy agradecida JC.

I love my new 24 Impreza black hatchback very slick looking car and drives like a dream. Big shout out to Wilsonville Subaru for helping me get a deal done on getting this car. Daniel Ramirez Cruz was very helpful especially and thoughtful of my time and what I wanted in looking for a vehicle.

best i have had buying a car and i do not like buying cars at dealer

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

We had a 2018 Impreza and 2017 Legacy which we traded on for a 2025 Impreza sport. It's a great car for the money has many updated features

My name is frank dichristofano and I own a 2015. On August 7th I needed routine maintenance done to my vehicle. So I always I had the work done at mcgrath honda of elgin . Because they are the best Honda dealership. There have the service department and they are always very professional and courteous and put the needs of the there customers first. When my vehicle is being work on I know my car is in hands. Because there mechanics are the best and they always such an outstanding job with my vehicle. So thank you to everyone at McGrath Honda!!

I'm not sure what to think of acura. I had the acura 22 ILX until I saw the Integra aspec. I have only had it for 8 months and the air conditioner unit got a leak. I'm not sure if it's a recall or a fluke. I hope it is the only thing that goes wrong. I Love My Car. ❤️