Used hatchbacks for sale near Travilah, MD

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

Bought my daughter’s first car from here! They were so professional and quick. Helped her find her dream car and were very patient. The service was exceptional and I am definitely coming back to upgrade my car with them in the future. Couldn’t be happier with my car purchase and a I highly recommend this dealership. They will help you find exactly what you’re looking for.

This is our second Mini that we’ve leased from here. Danny has been a stellar salesman and while my Cooper S did take some time to get delivered across the Atlantic, once it left the port, I had the vehicle a few hours later. Danny provided us with nothing but the best experience from start to finish - and he has won two customers for life!

I want to say that our salesperson Jason Harvey was really super helpful after going to Koons Tyson Toyota after a rather poor experience at Darcars Toyota. I had intended to just look at a red RAV4 they had in stock but we went home with it that night and left them our 2000 Honda CRV. I have deal with more than a few car salespersons over the past 3 months but Jason was one of the top friendly and helpful salespersons that I have dealt with. If most car salepersons were just half as good and friendly as him, the world would be a better place. I highly recommend him. LOL, being my 2000 Honda CRV was totally lacking most modern features found current new cars, he had to explain quite a bit to me and my wife and certainly helped set up our Apple carplay. My wife really liked him too.

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

This car has a lot of bells and whistles, some of which I don't need. The radio is a disappointment. It can't pick up a radio station 35 miles away.

Buenas tardes, este servicio estuvo Super bien, el señor Luis me atendió de maravilla, me dio súper opciones y me ayudó a conseguir mi carro gracias a Dios voy súper feliz con mi carro, gracias y que Dios los bendiga don Luis y a todos me regalaron agua y tuvo el servicio súper bien, me atendieron de maravilla, no me puedo quejar para nada

This car drives very smoothly. For such a small car, you don’t feel the road. It feels like you are in an airplane. I have received many compliments from my passengers.

This is my first experience with Jaguar and it could not have been better. Because of my preferred options, I had to order my vehicle. My sales representative, Gavin, guided me through the entire process and kept me updated on the order. Upon delivery, the professional staff made the process a very smooth and personable. The showroom and lounge are very comfortable. In summery, the service offered at this dealership is excellent. If you are looking a Jaguar, please see Gavin. You will not be disappointed.

I have a Panamera 4 and it is the best car I have ever owned. After 5 years it has never let me down- not even once- and besides the recall notices that were always handled during regularly scheduled visits nothing has needed attention. The fit and finish and styling are still totally on point after all this time. The car looks and drives exactly like it did when new despite 30,000 miles. Also, I have 21’ wheels and thought I would have to replace the tires by now. However, they are chunky and full of tread. I drove 1000 miles in one day last week averaging 77mph and 29.5mpg. Great performance and a long drive in one day. It was so nice on the road and my body despite the longest drive of my life! Fit and finish, quality of the components, and tech that is totally up to date after 5 years. Wow. Loved it! I also own a cayenne and a 2015 Mercedes S class. The Mercedes is not close to the quality unfortunately.

Glenda was great love her dedication to customer service. Thanks to her I won a Tv

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

Edgardo was very helpful in getting my car in ASAP for service. As a military family, timing can be hard to run errands like these and he had us in and out in no time!

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

Brought my MDX in for timing belt replacement and could not have been more impressed and pleased. The whole dealership was full of Pohanka workers that were all professional, courteous and helpfull. This really stood out after my experience at the dealership I bought the car at. Shout out to Cedric Singleton who took great care of me.

Got a '25 Integra TypeS. ~25mpg daily driver with attitude. Love driving this manual 6-speed! Engine and transmission is a perfect pair. Honda quality! Not the fastest car on the road but so much fun to drive and own.

Jack was the service rep that I dealt with for this appointment. His service was top notch and very helpful. He communicated with me every step of the way. Will be happy to use Jack as my service rep in the future.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

Easy process start to finish. They talk and proceed as if it's known you are buying the car, but otherwise aren't pressing you to buy anything. Paperwork was quick and easy, they were flexible and didn't press to buy any add on or anything

The car rides great and with the plug in feature gives me an extra 25 miles gas free every time I plug in. The instrumentation is a little complicated but once you learn there are many features that are very helpful. Voice activated calling and GPS are my two favorite and also charging my phone wirelessly.

Lori you very nice and kind with smiling face we are happy with your service Thank you very much 🥰🥰🥰

I purchased my 2018 Prius Prime Advanced back in March of 2018 and have never had a problem with the vehicle. I work only 7 miles from my home and usually go 3 months on a tank of gas and average 165-175 mpg. I will say I use non ethanol gas in the vehicle since it sits in the tank for an extend period of time. I did change the tires after 50K only because of the tire noise but other than that I do the oil changes every 10k since the gas engine doesn't come on that often. People say what about your electric bill ? I charge on off peak times and can't tell a difference in our power bill.

Big shout out to the team at Koons Toyota for making me and my mother very happy. They went above and beyond to make sure my mother and I were taken care of. It was worth the 7 hour drive and would recommend these guys to anyone looking for a vehicle. Appreciate all you guys did for us and god bless.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Christian and team are always the best to work with! Stuck with them for more than 15 years.

I've never had a car so technically advanced. I am convinced that if I asked it nicely, it would make me a cup of coffee and rub my feet. It will take a long time before I unlock all its mysteries.

It's hard to put in words how great this company is. Just like a lot of people the last few years have been hard on all of us. Me and my wife were in the market to get a new car. Only problem was that are credit was far from great. And we did not have alot of money to put down. After dealer after dealer that could not help us unless we had at least $5000 down. And really had that kind of money? So my wife called eastern moters and from the start they were great. We told them are story and the best part is they listen to us. We never left are home and within hrs and a small down payment ($1000) we had a beautiful new electric cat. And they delivered the car to us. It was more than a hrs drive for them. No one and I mean no one as a customer has ever treated me so well. I will never buy a car from anyone but eastern moters. Thank you for doing what no car dealer could do. God bless

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

My i4 eDrive 40 is a great car. Plenty of pep. Comfortable interior. Quality construction. GPS/Radio Controls/various interfaces ... not so good. You have to know what you are looking for, and ofter, go down too many levels to get to the proper input/output. More switches and dials would be better.