Great customer service wasn’t really in the market in buying a truck but Christmas around the corner got my wife her dream truck Adolfo understood our financial budgets and worked with us to get the best deal and I highly recommended you guys to ask for Adolfo Cervantes when you guys come to this dealership
The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
The service department is simply the best, the service Manager Ben, Joe service advisor and the rest of the staff are profeesional with years of experience. Wouldn't go any where else more matter which vehicle I would have serviced
Salesman Mike Houston was very nice, personable, knowledgeable and patient. We first went to just test drive and he was very helpful and not pushy, and did not apply any pressure. When we returned to purchase, it was a very pleasant experience. They worked well with us to get a deal made without the constant back and forth to get where we needed to be price wise. The process of paperwork went rather quickly and smoothly. The business manager going through all the paper work explained everything well. He was sure to explain the offers and warranties in detail so we understood but was not overly pushy to purchase them. I???ve had buyers concern before with purchasing a car, but this time I was nothing but super excited and confident in my purchase.
Excellent all around
Fantastic buying experience
Salesman Gary Cotshott was extremely good and listened to what I had to say
I purchased 8 cars from Brilliance Honda and I will keep purchasing and referring to my friends
We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
Oil change & tires rotated took about 1.5 hours like they said. Nice waiting room internet connection, coffee, Service has always been very good, bringing our CRV there for 6 years. Prices are reasonable. Military vets get a discount on service.
I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
I purchased a CR-V to replace a previously owned SUV which was totaled in a non-moving accident. The purchasing process was smooth and painless. The dealership has a very large selection and after test driving 4 different model years, I settled on 2015 model year. The rep, Dan Aristizabal, was friendly to work with and there were no hard sales tactics. Overall, a pleasant vehicle purchasing experience.
Started looking for pickup for my son under $10k and stopped at 355 North Auto Sales based on vehicles I had seen on cars.com and other sites. I was very skeptical of dealers looking for a pickup at this price as I knew it would need to be a older model and not perfect condition. when I visited 355 they were welcoming and not pushy in trying to find a fit for my budget. We looked at a couple vehicles and did not purchase as I wanted to shop around mainly due to my skeptical nature and expectation of finding better vehicles and deals elsewhere. After i visited at least 7 dealers and drove over 10 trucks I ended up back at 355 auto as it was clear their inventory was as advertised and pricing very competitive. Many vehicles look great on internet pics but upon 1st hand inspection and test drive are far from advertised and quite frankly junk. Just because a vehicle is used doesnt mean it should be trash. 355 inventory is as advertised and no xxxxxx business with the staff. Michael(sales) was a very respectful young man who did a good job showing pickup truck vehicles and following up with me. Frank(mgr) was completely transparent with the truck I was interested in and feel like the deal was very fair for a good condition older vehicle. In fact, I had a couple concerns that Frank had addressed immediately without hesitation which turned out very minor and corrected with zero hassles. I am not one to write reviews but in this case was so very impressed with the staff at this dealership, the inventory is really good and I trust that my son has been put into a safe and reliable truck. I would recommend to anyone to check these guys out if you're in the market for a used vehicle. Thank you 355 North
This is my 3rd Car from this dealer. The only reason for coming to this dealer is Howard Krick. He knows exactly what a customer is looking for. And he always educate you about the available options. I met sales manager Tony at this dealer for the first time and he super patiently listened all my questions and concerns. And he was simply best at everything. I will definitely recommend Nissan buyers to stop by Nissan Gerald in Naperville at Ogden and see these two guys Howard and Tony and they will make your buying experience a celebration.
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