Before I get to Sales, the Service Dept makes the dealership. The people get to know you and you get to know them. The person you buy from you see once (or more if you buy 5 cars like us), but the Service people you see every time you need a regular service ??? oil, mileage interval, rotate tires ??? or if a little thing like a light bulb goes out after 75k miles. Honest and never charge or sell you more than you need. Spot things you might never know but could save your life (seriously, one time a break pad went early from wear and like brakes to work). OK, sales and financing. Super patient super helpful. No high pressure techniques. You need to think about it no worries they???ll wait for you to come back, and come back again as much as it takes for You to make up Your mind. That???s whether to buy, what car to buy, what model, what color. Will line up the colors inside and exterior altogether for you so you can really see the differences and make sure you leave with the one you like. Explain every model level and every feature. Inside and in the car. Just amazing
I truly dislike car shopping. But this was great! Rita let the car do the talking, but showed us all of the features in an informative way without being pushy. She is a fantastic salesperson. She offered a great car deal and we couldn't be happier with the purchase or the process. She even responded and answered our concerns days after the sale closed. Thank you, Rita, for all of your help.
The service team is great especially Mr. Jose Anzoategui, who helped us through the whole process and get us a good deal on a CPO 2016 CR-V SE for my wife. He is courteous, honest and easy to deal with. What I really liked about him is that he still communicates with us and helps us with stuff even after sales!
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
I worked with Louis Ohaka. He was a great sales person and gave me a great deal. The only obstacle was the wait for financing, but that was not Mr. Ohaka's fault. I would recommended buying a car from Mr. Ohaka.
We came in over Veteran's Day weekend to save some money on a new vehicle. I contacted Sport Honda in advance about my intentions and they were very helpful but not pushy. I heard from my eventual salesman, TJ Troutman, in advance and he was ready for my visit! He was very courteous and knowledgeable about the vehicle I was test driving, the 2019 Honda Insight Touring. We never once felt pressured, which I mentioned in advance would be a turn-off and we would walk away. I was assured that Sport Honda doesn't operate that way....and they held true to their assertion!
I couldn't have asked for a better new car buying experience! This is my 2nd new car purchase from Sport Honda and I'll continue to purchase new cars from them in the future as long as they continue to provide the same excellent, no-pressure service as previous purchases; which I'm sure won't be a problem at all.
Thanks TJ and Sport Honda!
Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn???t be happier. Please go see him if your in a sticky situation. He will do what???s best for you. I promise.
William Offei is truly amazing, he helped me find the perfect car. He truly knows customer service, is very patient and willing to help. Thank you so much
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