Used Honda CR-V EX-L for sale near Elgin, IL

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

Another positive experience! Kevin Holman was very professional and continues to provide excellent service.

The CRV is a luxury mid size hatchback. Smooth riding, handles well in Michigan’s winter weather 🤒. Good miles per gallon. I do drive in economy mode. I am still getting used to the size after driving a Honda Odessy. Good overall view. No obvious blind spots. I wish it had a manual garage opener feature on on the Ex.

The salesperson I met with was very pleasant to deal with and was good about getting back to me. It seems like there are no hidden fees and the cars are in good condition.

Comodidad, eficiencia en consumo de combustible, estabilidad y buen control del camino, me encanta manejarlo porque es tan silencioso y cómodo, se ajusta a mis necesidades y a mi familia.

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

Bought a new 2025 crv sport hybrid l over the weekend, I worked with Steve Grady. My experience was excellent, he took care of me from start to finish, no surprises, no pressure, very relaxed environment, straight forward transaction, very patient with my requests and he was very courteous. No required add on packages, price is great and he responded quickly with my email inquiry, was able to negotiate a decent price for my tradein, they will offer you rust proofing and accessories but you can decline if you dont want. The business office will offer you extended warranty and it could get a bit tense although in the end the final price they will offer for a 8 yr honda care warranty is a pretty competitive price and will consider in my future purchases. Overall I had a great experience and way different than other shady dealerships that will try to steal your money. I was there for maybe about 3 hours from start to finish. I recommend them to anyone and will consider them again on my next purchase, thank you Valley Honda.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Honda on Grand makes car buying easy!! Tom K was wonderful to work with. I have bought two cars from him and would definitely go back to him. He listened to my concerns and addressed everything in such a friendly and courteous way. I would recommend this dealership to others.

Sticky steering wheel when cruising at 40+ speed. The new CRV shares the same platform as the Civic. Since the Civic has a recent recall, expect CRV to have the recall in the future.

This dealership has improved since the move. The staff is more attentive (including the cashier and parts department). The premises are very clean and I love the multiple TV screens

This is the first Honda I've ever purchased and it's one the best purchases I've ever made. The dealership was truly an Excellent experience would definitely recommend!!

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

We recently upgraded to a Honda CR V. It is very comfortable and has almost everything we need. The only drawback is that SiriusXM radio is only available through the app on our phone. Otherwise it is very user friendly.

Great Customer Service Team!! Pat Mucia made this shopping experience possible.. Very friendly and very attentive Sales person. Finance officer Mr. Jesus was also very friendly and funny

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

The quail and price for my breaks nobody can bite it the staff nd the service director are super professionals Also the location is very close from home

My 2023 Honda CR-V has been making rattling or knocking noises its very loud especially when at red lights and stop signs. It stops when I turn the air conditioner off. I took it back to the car dealership which is Gwinnett Place Honda here in Georgia and they didn’t find anything the first time because it stopped making noises by the time I got there. And on the second time I took it it was making noises they said maybe I need a compressor and they kept my car and gave me a loaner.

The service experience was very good. I brought my vehicle in for an oil change and a recall. It went well but then a few minor things happened with the electronics. They were quickly fixed except I couldn’t then get the AM stations back on the radio. So the Service Dept ordered a new radio for me, which should fix this issue.

This is the best vehicle I’ve ever owned. The Hill Honda Dealership that I bought this CRV have always done reliable service and all the service and technicians are courteous and knowledgeable. If I would buy another vehicle it would be a Honda

Working with the McGrath Lexus dealership was a pleasant experience. Our salesman did a great job describing what model Lexus would be best for our driving habits and family size. The car was delivered within 2 weeks and the finance office person was incredible. We drove our new beautiful Lexus 350h home very pleased all around!

Honda crv is good transportation. Honda makes terrible electronics. The information system is faulty The multifunction camera is crap If you just need to get from point a to b. Honda will get you there

We had a great experience buying our first car from Patrick Schaumburg. Thank you Joshua Garduna and Ketyra for your help. You guys are amazing!

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

From the sales assistant through to the purchasing team, everyone we dealt with was excellent. The staff demonstrated a strong knowledge of the vehicles and took the time to explain everything clearly and thoroughly, ensuring we fully understood all of our options before making any decisions. Nothing felt rushed, and every question we had was answered patiently and professionally. The entire experience was made easy and stress-free thanks to their friendly, approachable, and genuinely helpful manner throughout the whole process. We felt well supported from start to finish and would not hesitate to recommend them.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

Service is great and friendly and they will do everything they can to make sure you get your car in and out no problem. They’re awesome! -jimmy sands

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

Salesperson Seth Greene was very patient and understood our objectives. Physical dealership itself was very clean and portrayed the proper image for a Genesis vehicle in my estimation. Had an issue days after purchase and was promptly taken care of by the service manager Ken and Seth. All things considered the experience was good and Seth has provided good follow up and teachings of the vehicle after the purchase.

We've been happy with our previous Honda's and found our new one to be just as well made and nice features. We expect our new CRV to be just as great as our last ones.

I just purchased a 2025 Honda CRV sport L Hybrid from Honda Libertyville. Davie Berdel was very patient, kind and made car buying a pleasant experience.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

i was in and out.. very good experience and i will give my salesman marco torres as much business as i can.. thanks conway imports!

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

We would like to give a shout out to Hannah Kane on helping us purchase our Mercedes Benz. Hannah was a great sales person. Our purchase was a great experience.

This is my 3rd CR-V EX-L. It gets more comfortable with each iteration. Performance is outstanding. Fast acceleration. Nice sound for gas-powered vehicle aficionados. The blue color I have is the most beautiful color ever produced by Honda. Fuel efficiency is as advertised. I won’t buy an EV until charging stations are everywhere and charging speed is improved.