Used Honda CR-V Touring for sale near Itasca, IL

After being “in the hunt” and navigating disappointing experiences with at least seven different dealerships—including two other major BMW locations—I can confidently say that Bill Jacobs BMW is in a league of its own. I worked with Preston, along with sales managers Shaun and Gigi, and the entire team truly went above and beyond my expectations. Where other dealers were frustrating or opaque, this team was clear, transparent, and incredibly efficient. What stood out: Professionalism & Care: From the first negotiation to the final signature, I felt like a priority—not just another transaction. Patience: They took the time to walk through every detail of my deal without the typical high-pressure tactics. Seamless Process: The transition from negotiation to financing to vehicle setup was smooth and handled with impressive precision. Buying a car can be an exhausting process, but this team genuinely restored my faith in the experience. If you’re tired of the runaround at other dealerships, save yourself the headache and ask for Preston and the management team here. They are true professionals who actually care about their clients. And yes—the new BMW M340i is absolutely fantastic. Thank you again to the whole team.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

My husband and I just had one of the best online car buying experiences ever! Liz & Ramy at Joe Rizza Acura are truly amazing! They made the process as simple as could be & went above and beyond to answer all of our questions and help us with whatever was needed, especially considering that they are in IL & we are in NC, and even after delivery of the vehicle, they are still willing to answer questions & help us. They didn't ask for this review but it is so incredibly well-deserved that I had to do it & I highly recommend reaching out to them if you're in the market!

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

Gerald Griffin was the first one who came to help me find a car. I was in a difficult situation and he did everything possible to help Me find a car. I appreciate Mr. Griffin and recommend him to anyone searching for a car !

I love the huge interior of this! I have enough room with the seats down for all 3 Great Danes! The mileage is great and driving is very comfy. I had a rav 4, and it was ok, but it was a bit bulky, this is smaller And easier to drive around!

Bought a Pre-Owned Honda Certified CRV at Muller Honda in Highland park. Great selection of local Trades. Sales team was very polite and upfront with information.

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

Wife brought her car in for recall, I ended up trading in my truck for newer model. Very helpful people, explained everything. It was the best experience I’ve ever had purchasing a vehicle at a dealership.

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

I recently purchased a 2023 Mercedes-Benz GLS from Exclusive Auto House, and the entire experience was absolutely outstanding from start to finish. The team was professional, transparent, and genuinely focused on making sure I was comfortable and satisfied at every step. The vehicle was exactly as described—immaculate condition, well maintained, and priced fairly. There was no pressure, no hidden surprises, and no last-minute changes, which I truly appreciated. They took the time to answer all my questions, explained everything clearly, and made the buying process smooth and stress-free. What really sets Exclusive Auto House apart is their honesty and customer service. You can tell they take pride in their inventory and value long-term customer relationships, not just quick sales. If you’re looking for a high-quality luxury vehicle and a dealership you can trust, I highly recommend Exclusive Auto House. I couldn’t be happier with my GLS and will definitely be returning for future purchases.

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

Joe Stach went out of his way to make the experience stress-free, including helping with trade-in details and following up after. He answered all of our questions and made sure we felt confident during this process.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

Alex was very professional ans I got to leave with my car very helpful go to him he will help you

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Honda crv is good transportation. Honda makes terrible electronics. The information system is faulty The multifunction camera is crap If you just need to get from point a to b. Honda will get you there

Awesome experience with Norman. Knowledgeable, honest, and truly cares about his customers. Made the whole process easy and stress-free. Highly recommend!

Excellent car & gets great mileage, especially on long trips. The car battery seems to not last as long as it should. This is my second CRV and my first one had the same issue. They need better batteries. Other than that I have no complaints.

Susette Sanford was so personable. She helped me find the perfect vehicle for me. The vehicle I came in to see, she was able to tell that I would have settled. She worked with me on numbers to get me to where I needed to be. Everyone was very friendly.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Chris was excellent - very helpful, informative to a detail, super quick, helped me with my car right away even though it was a busy day and… I did not have an appointment

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

Good communication and fast response, would recommend to anyone. They will take care of you by any means necessary

This is the best vehicle I’ve ever owned. The Hill Honda Dealership that I bought this CRV have always done reliable service and all the service and technicians are courteous and knowledgeable. If I would buy another vehicle it would be a Honda

It was my first service and I was so impressed with professionalism of my service consultant Marc. He was able to address all my concerns immediately and in the best way possible. Thank you

Mostly, Honda quality fit & finish. Positives, 1.5l. Turbo motor. Inherited a 2017 AWD CR-V. Had to drive long way fm. Kalifornia to Colorado in late Nov. via Wyoming. Natch hit blowing snow. Car handled great . Good pickup . Good leather seats. Im 6'2". Lots head & leg rm. Great cargo space. 1200 mi. trip= 29+/- mpg. Negatives, very unintuitive entertainment console. Very un Honda like cruise control. Exterior looks( tad frumpy, funky).

Rudy was a good sales man! I would recomend this dealership to friends and family

This is a great car very economic and efficiently. I do recommend to anyone interested. the interior is very comfortable. and the ride is very pleasant

Quick and easy! Recommending to everybody who need profesional service from beginning to end! Sasha

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.

Recently bought a used car here. Amir was awesome! He was very knowledgeable and helpful . He is an honest man and i recommend him highly . Everyone working there was so nice and went out of their way to help me . This dealership will be my place to go from now on!

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

My experience at Downtown Honda was outstanding. If you go, ask for Dustin Brandon. His spirit was exceptional, his personality was outstanding and his customer service skills were top notch. He remained in constant communication so I never felt out of the loop. Hands down, one of the best sales reps in that store.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Ross in Service is one of the best in the business! I have been to a ton of dealerships over the years and his attention to detail and professionalism stands out by far. He also gives that gold star service to everyone that comes in. Service was super professional and speedy! Ross was more than helpful!! I had a great experience and will be back soon!!

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

I absolutely LOVE my new CR V. I don't think I have ever had a car this nice. I love that I feel safe and can rely on it.