We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
Art Sanchez did a wonderful job, found the right vehicle...got the job done. Titus-Will had a good selection to look through....easy to pick which features were most interesting....thanks to all at T-W Toyota!!
Michael was hands down the most professional, experienced, patient, and understanding sales person with which we interacted during our search for my wife's dream car. We visited almost every BMW dealership in the greater Seattle area and Michael was the best. Highly recommend. We will be back.
I have been a customer with Hinshaw Honda in Auburn WA since 1988. One of the many reasons I continue to work with Hinshaw is Sean Tran. This is my 4th lease of a Honda CR-V and working with the staff at Hinshaw is always congenial, non-confrontation and professional. Sean always greets me like a long-lost family member and the greeting is genuine. Sean and the business staff always work within my means and I am never is pushed beyond my means. For the reasons mentioned above, I will continue to do business (service, sales, etc) with Hinshaw Honda and Sean Tran.
I was referred by a close friend who just got a car from here so I decided to come down. I Was able to get into my first car ever with the help of Travis Martin. He was very authentic and engaged with helping me find the right vehicle. He also was very aware of what I was looking for and made my parents feel welcomed as they were helping me decide. I plan on referring many people to Travis and the rest of the staff at Honda. Thank you again Travis for your hard work and dedication to help me find the right fit! I love my new car!!!!
Never received a call once the service was complete due to Comcast blocking the Service Center phone number because it comes from out of state. This information came from your service rep, Shawn. If your rep knows you have this issue, then I’m guessing management also knows this call blocking issue exists. If that’s the case then why hasn’t management worked this issue? This is flat out crappy service. I wasted five hours of my day waiting for a call that never came. I had to call your service department to find out. Your service representatives should at least be verifying the contact number is not a Comcast number until you get the issue fixed.
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