I really, really liked the no-haggle car shopping experience at Planet Honda. I've gone through the high-pressure sales pitch thing before at other places, and it is not for me. Instead, at Planet Honda we had a very helpful and knowledgeable representative (thanks, Brian D.!) who was extremely patient with us as we tried to decide between used and new, different models, and so on. Brian went out of his way to help us find the right car that fit our needs and budget. This was the best car-shopping experience I've had - no pressure, just helpful, excellent customer service.
Most reliable, comfortable car
by Scott from ATWATER
December 1, 2018
This car is very comfortable to drive on the freeway. It is also a safe vehicle. We are happy Honda owners. When you purchase your Honda, you will be happy too.
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Favorite car I've ever owned!
by IrishAnne from San Antonio
December 6, 2018
We're a retired couple - LOVE the comfort and convenience of this model! Ease of use - safety features - design & most of all the RELIABILITY of Honda!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
4th Honda! Pilot does not disappoint!
by Minters Fam from Durham
November 26, 2018
My first SUV! So excited! The Pilot is very comfortable, rides well, and handles like my Accord! Only downside, there were no mats in the car (used) and I have small kids. Not sure why and wasn’t told there weren’t any.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I had the best experience shopping here. They were helpful and patient with no pressure to buy. They found exactly what I wanted, even when I didn’t know exactly what that was. The process was pretty smooth. I also really like the option to return the car within 5 days and the 30 day warranty. All in all, they treat you right and take the worry out of buying a used car! I will buy from them again.
Mike Ward Fiat-Alfa Romeo made my buying experience very enjoyable. My salesman, Drew Phillips, was knowledgeable about the Porsche Boxster I bought. He quickly got to the point of sale without being pushy. The price was very fair for this pristine car. I liked the fact that all of their used cars are thoroughly inspected and serviced and have a report. My car was just out of factory warranty and was sold without an extended warranty, which I could have bought, but their professionalism convinced me that they knew cars and that this was in excellent condition. The dealership facility was spectacular and the folks were friendly. I had fun just seeing the exotic car show that was going on the day I bought the car. I would recommend that car enthusiasts take a tour of this huge, unique dealership loaded with McClarens, Ferraris, Porsches, Alfas and much more. You won't be attacked by a pushy salesman here.
My honda pilot 2017 is the best car I have owned,
by Drexdave from Upper Marlboro, md
January 7, 2019
Its excellent, it's very comfortable and I love the exterior build of the car it's also very reliable , this car honda pilot Exl is worth all the hype.
Great service top to bottom. From the moment I walked in to buying a car they treated me with respect and consideration. Only dealership I will be recommending people to. If you can, get Kieffer. Guy is very inclusive.
Comfortable, good fuel economy, spacious, quiet
by Mac from Freeport, Maine
January 6, 2019
This car is extremely well made. I drive it back and forth to Florida with a full load. This last winter, I averaged 31 MPG for the entire trip down, back, and 5 weeks in the city. With a 3.5 Liter V6, this mileage is awesome. The car has a great ride, with options to make a long drive comfortable. The Honda Pilot is very reliable, and can take 8 people comfortably when needed.
Purchasing our new Honda Pilot was a breeze. Great value was given to our 2006 Honda Pilot. Thank you to Kyle and Jess. Love the new building.
Great family car
by BR1448 from Baton Rouge
January 1, 2019
We just purchased a second Honda Pilot for our family. It’s great for everyday running around as well as road trips. Lots of room for passengers as well as any gear they bring. We enjoy the features of a luxury vehicle without the large price tag! Great driving performance. It’s a smooth drive.
I'm in a chapter 13 and I went home with a beautiful vehicle. It was touch and go because I did need the letter of approval from the trustee. The guys at Tynan's (DJ and Greg) were supportive and patient. Marlon was great with the financing end of things and a pleasure to work with. Thank you all for your diligence and professionalism.
Great SUV for Family w/kids
by East Joho from Los Angeles
November 24, 2018
The EXL-Res is a wonderful car to drive. It had plenty of room for our family of four to go on a weeks vacation. My only regret about this Pilot is I didn’t get the Touring trim.
I always have excellent customer service, as well as maintenance of my car. All employees are helpful and professional. They even compensated me with a credit for waiting an unexpected amount of time. I didn’t even have to complain! All around I recommend this Honda service center for their excellent customer service and awesome work they do for maintenance.
I have been doing business with Len Lyall for about 12 years and I highly recommend them. From the buying experience to service, the team and Len Lyall has always made the buying part fun and by providing great service at a great value, the service end is painless as well. I would not think of buying a vehicle anywhere else....but Len Lyall. Their tag line is true, drive East and pay the least, and I have friends who come from several other states to also buy from Len Lyall. Dan Johnson, the GM knows how to take care of the customer.
Ron is extremely service oriented and Knowledgeable. He took the extra time to stay in touch and keep me posted on any new specials coming up. I enjoyed the whole experience. Ron is great! Thank you for everything.
Was very unprofessional and wasted my time during my visit
by justPrice from DealerRater.com
October 7, 2018
I came to find out about the prices on their Honda Fit cars. All I wanted to know was the cost of the lease and the financing options of the cheapest car on their lot. When we parked our car, James Maxwell was standing at the entrance to the building. He started by asking if he can help us with anything. I told him we just want the price for the cheapest car they have. First, he mentioned that all the prices are on the internet but with a slight difference on the tax for different locations. Then when my wife and I asked him about the exact price, he refused to even try and find out what it was if we are not going to test drive the car. I never test drive a car when I buy it and I told him that I don't have enough time to do it and that I just want to have a price so I can compare with other cars. He said he wasn???t going to do that, so we all stood up and he escorted us to the door and was holding it open until we left... He made us feel completely unwelcome. I did not like it and right before I got to my car, I came back to get his name. He gave me his card and I left. While my wife was driving away, the Manager of the place came to our car and asked us to wait. It took him 3-5 min to talk to us and give us the prices that we came for and answered all the questions my wife and I had. It was very unprofessional for James Maxwell to behave like that and waste my time. Really hope that more people like his manager work in those dealerships and not people like James. I would give him 0 stars if it was an option.
We reached out to them for a vehicle they had on their lot. We told them when we were coming as we had a short amount of time to look at the vehicle. Unfortunately, when we arrived, the sales person was not available for us, the car we wanted to look at was not off the main street display, and we had to find another salesperson to work with. This didn't make me happy at all since we were pressed for time.
The salesman was nice although he did damage the vehicle when he drove it off the curb. I was able to test drive it and see if the car seats fit. Ultimately, we didn't make a deal. Their follow up was good as they kept calling to see if we were still looking and many dealerships were not doing that.
After driving my car that I got when I was 16 for the past 13 years, I was a little rusty on the car buying experience. With friendly salesmen who weren’t pushy, I was able to make a deal in a relatively short period of time and felt great about my experience.
Most reliable SUV
by Kim Nguyen from Lebanon, PA 17042
December 12, 2018
This SUV Honda Pilot EX-L, met all of my needs for family of 8 peoples. Roomy, in the front, and back, with all top of the line equipment. The ride is very smooth, and safe, comparing to other SUV.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.