Used 2019 Honda Pilot for Sale in Richardson, TX

My company has done Pinstripes for years in the Service Dept. Great people, great facility, helpful to the Max. Not to mention that they pay in a most timely fashion. Love this outfit!

We owned a 2006 Pilot and after 13 great years we finally needed to get a new one. After looking at Volvo, Toyota and Subaru we came back to the 2019 Pilot. Nothing beats it in its class.

My review is a little late, as the vehicle was purchased last month, December, 2015. After some initial texting, emails and missed phone calls, we were finally able to meet with Samuel to select a vehicle. I had previously informed him of my financial situation and the type of vehicle I was interested in. We finally made a decision on a used Volkswagen Jetta that I liked. I also had the pleasure of meeting and speaking with Kenneth Jones and Ron Jackson as well. Overall, this was the best car buying experience ever!!! I would recommend David McDavid of Frisco to anyone wanting to purchase a new or used vehicle.

Too many gadgets that I don't know how to use. I HATE the auto engine idle and can't disable it. Have to turn it off everytime the motor is started.

It was an excellent deal that we did, I am happy 😁😁😁😁😁with my new car HONDA CIVIC. Thank you John for making it quick and easy for me.??????????

Very elegant and comfortable car have driven. Very spacious, perfect for family. Also lots of storage space if not traveling with others. My entire family fell in love with our new Pilot.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

My husband needs a lot of space to sit comfortably and this SUV has it. My favorite is the mirror above the rear view to see our passengers. So far gas mileage is good as well. We are returning Honda buyers. Our 2006 CRV was going strong at 195,000 miles but was severely damaged in a collision. We were heartbroken.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Bought the car and hit the road. I put 3000 miles in the first week. Pro’s, comfortable ride, decent MPG, good entertainment package. Con’s, none to think of so far. It’s just a good car to drive and I feel safe sitting up off the road and I have plenty of seating and space to carry stuff.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

This car is exactly what we needed. Since we take care of our grandchildren we wanted captain chairs so we could get to the 3rd row. The 3rd row has more leg room than the Toyota Highlander. We love this feature.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Have owned a number of Pilots and the 2019 is the most stylish, comfortable and best value. The Elite is the way to go. The software update on the 9 speed transmission is excellent.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

This car looks fantastic! It rides beautifully! And it is a great vehicle! Wasn’t sure I wanted to go quite this big, but it handles great! Love driving it!

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

Very comfortable and safe 8 seat SUV. Excellent in every way. Safety suite is amazing with lane centering & auto steer, forward collision mitigation, cross traffic alert, and a host of other safety features.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

I was looking for a quiet car and not too huge, this was it. This has nice features inside like eco boost and no gear shifts, what a plus.

Chad Caramella is a financial genius in the Finance Department. My husband and I were there on a Tuesday and bought a 2017 CR-V Touring auto. We are seniors and when we got to the finance department to close the deal, it took about 3 hours due to my husband being very serious about decisions and when it looked impossible for us to purchase the car, Chad was on top of his game. He worked and worked with my husband; he was very kind, patient and understanding and through Chad's sheer genius, we walked out with the car many hours later. While we were negotiating in his office though, another guy came in and I don't remember his name; he may be the GM or some other supervisor, but he was rather arrogant saying that Honda was not going to lose money and some other blabber that turned us off. We almost walked out, but Chad saved the day. Joyce was also very efficient and knows the automobile business. The sales guy who met us when we went in was very helpful and even though he said he was new, we appreciated his honesty and he did help us find the car that we liked. I can't commend Mr. Caramella high enough for his expertise, knowledge and patience. He should be highly valued by Honda as a Honda team member.

Great car! Lots of room and space! Best investment ever! Looking forward to traveling with my family across US! Very pleased with the purchase! Recommend it to everyone!

We went to test drive a 2018 Odyssey to see if we liked it enough to buy the new model year, or buy the 2017 and get a better price sometime later this year. They didn't have a 2018, so we went for a drive in the 2017. We had no plan to buy. Mike Insall asked the right questions and it ended up being the best car buying experience I've had. This was my 6th car purchase. Mike asked what the price would need to be and I gave a low figure for an EX, which is what we wanted. It was an SE (higher model) that was available. He talked to the GM, came back, and told me we had a deal. I was shocked. I took the deal. Mike helped us take the car as a loaner so we could feed the kids and get them to bed. I came back that night and closed the deal.

I can't believe how comfortable this vehicle is. I do not even have the top of the line but you would not know with all the extra features that come standard.

The dealership has call and left personal and private number to call back.I really hope I can get the financial help I need to purchase this vehicle. The staff has been outstanding,the reception was very professional. If car is anything like the staff I will be bless.

So far we like the pilot, this is our third one and we have been very pleased with all three models we've owned, very reliable.

I love the comfort, the height in which I sit and can see. The seats are so comfortable and I love the seat warmers. I bought black on black and it is a sleek design and a very nice vehicle. I feel safe.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

The Honda Pilot is built well. Rides smooth and gas mileage is better than on paper. Underbody is protected well and the v-6 is far superior to the small 4 cylinder turbo engines. I think this vehicle will last years to come if maintained properly.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

This car meets all my needs. It is very good for every day needs and for travel. The Honda 2019 Pilot has new convenient systems for safe driving, new interior and exterior features, new Honda sensing systems. It has a lot of interior space.

Terry was great, he was the sales person that assisted me on finding the vehicle I wanted. Alberto, the sales manager, helped me on getting a great deal. All I can say is, I had a great experience, the whole process was easy and pleasant. I will definitely recommend my friends and family to Sign it Drive it. Thank you again for the awesome experience.

I love this car. We had a 2014 pilot & now the 2019 . I love all the new features and the body changes. It’s a Beautiful Vehicle!!

Had a very good experience in the selling process of an older car that I owned. Initially sent in some info and pictures about the car online which speeds up the process. Followed the footprints to the "Sell Us Your Car Bar". Professional clerk and buyer got key to the car and did a thorough evaluation and returned with offer. Did not insult my well-maintained car like other dealers with low ball offer. Of course, did not get private seller price. Offer to purchase car was a fair deal. No high pressure to buy any of the cars on their lot either. Looked like they have a lot of late model cars at no haggle price. Would recommend for buying or selling your car.

It is a good car with a good size of legroom . The design of the interior and exterior is just perfect and it has comfort and convenience.

I can't say enough good things about this wonderful dealership! Asst. Service Mgr. Josh Martin was kind and considerate. I had some financial problems but they worked with me and their customer service was just excellent. What a blessing! God bless these people!

This car meets all of our needs and then some. We still don’t know all the accessories and features the Pilot has. We’ve wanted an SUV for a long time and we love Honda’s quality. So the Pilot was a perfect vehicle for us! Absolutely love it!

I initially contacted the folks at Vandergriff through their website. I received a reply rapidly and we moved the communication to text messaging. Once the exact car I was interested in was determined, I was offered the car at a price point I was happy with. Because I live 330 miles from the dealership, it was imperative that I knew what the ???out the door??? price would be before I started the 4-1/2 hour (each way) drive. My salesman met me as I pulled into the dealership parking lot and showed me to the car. We took a quick test drive and headed inside to run the numbers. The car had a number of added options that I was not expecting, but the bottom line price was exactly what I had been assured it would be. In reality, I got more than I was expecting for the money. My salesman (Thanks, Minh!) was more than gracious to answer all of my questions and explains all my financing options. The young man in the finance department was kind, quick, and efficient. He offered me a very attractive extended warranty package, but in no way did he pressure me to purchase it. Again, he was good to answer all of my (many) questions to make sure I was fully aware of the financing terms. The sales manager met me and took me out to my new car and got me set up with the electronics, safety, and security features. My trade-in was driven up so I could transfer the last few things into my new car. While buying a car is always, it seems to me, a bit stressful, the folks at Vandergriff did all they could to make me comfortable and made sure I was happy with the deal. The _only_ thing that I might remark on negatively was the wait time around signing the financing paperwork, but I was not the only customer buying that day! On the whole, the entire on-site buying process was quick, efficient, and painless. Bottom line: I got the car I wanted, for the price I wanted, with some extras added on.

Great SUV. I’ve own Honda car before and they runs great and last for a long time. Totally worth owning one and worth ever buck you put into.