Used 2019 Honda Pilot for sale in Richardson, TX

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

We had an excellent sales rep (Marc)! He definitely understand all our needs, wants and went above and beyond with his professionalism! We’d definitely come back in the near future. Thank you Marc G!!

We always have a great experience when we bring our 4Runner and our Tacoma in to be serviced. Doug Howard was so friendly, knowledgeable and kind when I got there this morning. He took excellent care of me and I appreciate that so much. Thank you Doug!

Very nice ride and impressed so far. The Pilot is my first Honda SUV that I have owned. We drove it on a short trip last weekend and overall we were very pleased.

Excellent service and honest service. The whole experience is good to great. I have bought three cars from them over the years and used their service consistently. They are superior!

Bought certified preowned. Nice vehicle with all the bells and whistles. Traded in a Buick Enclave which had the same accessories because the Honda seems to have a lot more power.

Chose the option to deliver to my office. I went our for lunch and my car was waiting me! Pretty cool - didn't have to waste my weekend driving around to dealers and talking to a bunch of people - oretty similar to buying on Amazon - just picked my car, did the financing online, and in 48 hours it was at my office and they took my old car away. Couldnt be easier

This vehicle fits every need I’ve ever had in short trips or long drives. The leg and headroom as well as the comfort is remarkable. The designers of this vehicle thought of everything including safety.

We were very pleased with our experience. Don was very quick to return my initial communication. He explained the procedure for us meeting and had the car ready for our examination. All care was taken to insure the cleanliness and contamination free condition of the car. The procedure for purchasing the car was smooth and followed social distancing standards. We could not be any happier with how we were treated.

After being a Chevy/Ford guy for my whole life, decided to jump ship and see what the hype was about. The car checks all the boxes for my family. My chief needs with going with this vehicle was reliability and safety. My only complaints so far are that the trunk area is slightly small, I wish there was a way to automatically dim the center console, and I wish there was a little more room to access the third row from the door. I will also have to keep an eye on the engine because the VCM is supposed to be detrimental in the long term. I suggest anyone looking to buy a 3rd gen pilot go to the Piloteers forum and read up.

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

Looked at a Jeep with Pete H today, he valued my car for trade in and gave me no-nonsense numbers. Thanks for your time today!

They made the whole process so smooth and hassle free my salesperson was awesome he did the put any pressure or on me and made it really easy i got to take my car home the second day!! Very happy with my purchase i?ll definitely recommend this dealership and last but not least Thankyou so much Juan!!

I have not gotten a chance to go to the dealership and complete a purchase, but I do most of my shopping online and Chris M. has been very friendly and helpful, and was quick to respond to my emails. I had saved other cars but his prompt, friendly correspondence makes me want to do business with this establishment!

Mo provided me with great service and he was able to help me out with the price as well. Highly recommend!

Overall service was good, you guys need to do a lot better job of keeping the customer informed of whats going on with their vehicle. Mine is a fleet and I know they are a pain in the !@#$ to deal with, but I only received one update for the 3 days it was there. Also calling the service dept like trying to make an appt on your website is really horrible, need a lot of improvement.

George Strong helped us get a good deal on a car for teenager. He was very detailed in explaining everything about the car. Great experience!

I bought a vehicle from Crest in mid-December and the experience was great. Carson was great and very easy to work with. The only reason I’m not giving 5 stars is that I’m still waiting on my permanent tags and registration after over 2 months. I called a couple of times and they said COVID has caused some delays. I totally get it and understand - I’m not upset as I know the pandemic has created staffing issues for everyone. Over 2 months is still a long time, but hopefully it’ll be soon. Other than the extended wait for the tags and registration, it was a great experience.

This is a great dealership to do business with. Friendly Staff. Good Selection. I just decided to not buy for personal reasons. Keep up the good work. Will be recommending to my friends and family.

I called ahead of time and set up an appointment. The time line the costumer service representative preview for the service to be done was very accurate. I had tires rotation, fluids checked, air filtered and oil changed plus battery checked. It took less than one hour to perform all this work. I am very pleased.

Exceptional service by our agent named Oni. Highly recommended.

Nice and easy transaction. Transparent pricing, no stalling, no waiting. Fair value for trade without having to wait at the dealership. Just sent in a few pictures and some details. Would buy from them again.

Called ahead and inquired about a vehicle. Arrived on site and the car was out front, running so that it would be cool in the heat of Texas, and was greeted at the door by Edd. The entire process was quick, easy, informative, and positive. Walked away with the car and a willingness to recommend the dealer and Edd to anybody I know looking for a vehicle.

When I arrived I was drying tears from a bad experience at a big name dealership where a salesman held our drivers license and we were there for 5 hours. Novak had us in the door and out with our new car in 90 minutes! Our Salesman Ed made the process so fast and easy, and Rene in financing was awesome as well. GO see them!