I am in awe of this company and their forward thinking, revolutionary approach to purchasing an auto. Jon Dunaway and PALS have my sincerest thanks and appreciation for working with me to find a vehicle that not only fit into my budget but is reliable and a "sweet"ride. They were informative, patient and solicitous! I can't thank them enough and would encourage anyone now shopping for a vehicle to pencil them in as your first stop!
Mike was extremely helpful and friendly. Best used car buying experience I have ever had. No pressure salesman and everyone was nice and helpful. They finance through TVA which has the best rates going right now. Highly recommended!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Got exactly what I wanted for a fair price. I drove from Kingsport TN to the dealership and it was well worth the drive for the perfect truck for my family. Absolutely love my truck thanks for everything.
Went in not planning on buying a new car. Saw an Aegean Blue Sport Civic in the showroom & fell in love. I've never owned a Honda before, so I hope to enjoy the experience. Our salesman, Dan Sanford, was very friendly & knowledgeable. All the employees were very accommodating & made it a good experience.
Wonderful experience, shoutout to Bill! I appreciate you!!!
by Nelsonc from DealerRater.com
December 5, 2018
Bill McGinnis was a pleasure to work with when getting my Cr-v. Great car and he was helpful round the clock with my busy schedule and my parents??? who helped finance the car and also live out of state. The whole process was probably a MAJOR hassle for him but very painless and easy for me. He helped me to be able to drive off the lot in my wonderful new car much sooner than I had expected! My family and I greatly appreciated his pleasant demeanor and willingness to work with us. It???s hard to find some one you trust when it comes to buying a preowned car as a young woman with little car buying experience, but Bill and the gentlemen of Airport Honda were incredibly helpful and accommodating and I fully trust them and will go there for any future car needs.
Floyd Glenn was my sales person and listened to the type of vehicle which would meet my needs. I have not decided on which vehicle I am going to purchase but I am going back to Airport Honda and Floyd Glenn will be my salesperson. I have purchased three vehicles from Mr Glenn over the past 6 years and he is the main reason I continue to trade cars with Airport Honda.
Scheduled an appointment for a recall issue. was told it would take 2 hours to complete. Service tech, Mr. Aquilera was very personable, pleasant and professional. appointment only took 1 hour. excellent service.
This business is not one of those large dealerships that pressure you to buy. Richard looked us in the eye when he talked to us and was very low key. We believed he was honest and straightforward. The next day we signed the papers and Stan couldn't have made it easier. They know what they are doing and are straight.
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