Used Honda Pilot for sale near Alorton, IL

The staff was super helpful and nice during our visit. Adam listened to understand what I wanted and delivered. I would definitely recommend this dealership.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

From the first time we stepped into the dealership back in October 2013 we felt welcomed by everyone we made contact with. In particular we'd like to point out the receptionist made an immediate positive impression. Very friendly, personal and appeared genuinely interested in our needs. We met Paula Louis on our first visit in the dealership and became very comfortable with her assisting us in our search for a new vehicle. She seemed very knowledgeable about the vehicles we were interested in looking at but did not pressure us in any way to make up our minds before we were ready. Unfortunately or fortunately we decided we were most interested in the new 2014 Highlander, which Toyota was still in the process of making improvements on. So Paula let us know the dealership would not have the new models in to look at until the beginning of the year. In the end we were glad we waited. When the new vehicles arrived in late January, Paula was prompt to call and spent all the time we needed to help us make the right decision on which upgrades would best meet our needs. She expertly pointed out differences in capabilities and offered helpful suggestions. When it came down to dickering over the purchase price, there really wasn't any. We came in with what we understood should be a reasonable final offer based on calculations and loan interest rates provided by USAA. Paula personally had not dealt with this process before, but willingly presented the numbers to the principles who would make the final decision. We were pleasantly pleased to see they came back willing to match or beat our offer. Deal done. From there Paula expertly took us through every detail of ordering the vehicle and completing the basic paperwork. Again we had to wait about thee weeks for delivery, but it seemed worth the wait. During closing, Matt Mohan walked us through the purchasing and financing process in minimum time and then Paula spent all the time we required to get to know the uniqueness's of our Highlander and even help us set up some of the electronics like cell phone blue tooth connections and personal seating adjustments. Overall, we would rate our experience with Newbold as exceptional. Thanks for making this a pleasant event for us.

Purchased a 2025 Honda pilot EXL it is so smooth. The 10 speed automatic works flawlessly if you’re in the market for a midsize SUV I highly recommend you take a look at the pilot.

Great customer service, smooth and easy buying process, good help and detailed explanations. No pressure on the sale whatsoever. I gotta name drop here too, work with Corey Reno, the salesman’s is legitamitely honest, candid and very helpful/insightful. Would definitely buy from here again.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

I had amazing customer service and financial advice. I felt so great about my decision and confident that I was getting the best deal I could. As a first time buyer, I was nervous, but felt very reassured by the staff! Highly recommend!

Definitely an upgrade of our 2017 Pilot. All black leather interior, driver memory settings. White exterior already getting good gas mileage. Haven't had this Pilot a month yet and we're still learning about all the extras. I had a Honda vehicle since 1988. Traded the old Honda in With 141,000 miles.

Luke Ramos was an excellent salesman. He stayed after hours to ensure I would get into the vehicle I chose. They also found the right lender for me to ensure I was financed and left same day with the vehicle. The entire team went above and beyond in valuing my trade, selling the vehicle, and ensuring my happiness. I cannot say enough good things about this dealership!

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Phenomenal service like I’ve never experienced before. They really care about people. It started in service with Courtney. I couldn’t afford the repairs and knew I needed to get a diff vehicle. I was so worried about the money so she put me in touch with the Manager, Matt. Oh goodness what a jewel he is. Sheryl was my sales rep and she also went above and beyond to make me feel comfortable with this huge change. It all worked out so well and I’m so very grateful to these wonderful people. I would definitely recommend them a million times!

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Josh Roseke was very accommodating, professional and accurate. He ensured the experience was painless and efficient. The dealership should be proud to employ an associate of his caliber.

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

Rachel was absolutely amazing from start to finish. She was professional and wonderful to work with on our purchase. Highly recommend!

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Turns out the Manager Andrew is a True Gentleman. Treat him with respect and expect the same.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Excellent buying experience. But more importantly, care after purchase is even better. We have full faith in the Serra Honda service department. We've been customers for nearly 15 years. Recently the department installed roof roof rails on our 2017 CRV. The work was professionally done in minimal time at reasonable expense. Our service rep, Chris Hughes, did an exceptional job keeping us apprised of status. He's personable, knowledgeable, and willing to go the extra step. The type service rep you'd want working in your service department. We even use the Serra Honda service department for our second vehicle, a Mazda.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

Nicki was wonderful, I will recommend her to everyone I know that are in the market for buying a vehicle. Jarrod was also fantastic to work with. Both very personable and made the process very pleasant when it had been made dreadful from trying to deal with other salesmen at other dealerships. These 2 were excellent. I've never had a better car buying experience. I'd been to 4 other dealers who wouldn't budge on price for the same vehicle. I was able to drive my brand-new car off the lot for $6000 less than the competitors offered WITHOUT a single haggle!

Truly a dream this SUV ! The amount of space and comfort is simply incredible! My family and I love everything about our Honda Pilot , such a luxurious vehicle!

Joe at front desk was fantastic! Always smiling when we go in! Huge selection of cars too!

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Great vehicles,they made buying so easy and smooth,great staff very friendly very polite East to find location,in a great neighborhood ,I would highly recommend to all my family and friends

This vehicle meets all my expectations and needs. I love it so far it drives well. Only been driving it today day 1. I love it 3RD ROW SEATING AND 7 SPEAKERS TOO

Justin Fuller was my sales rep and my experience was incredible. Everything from the process to order a new car, the trade in value, financing, etc. was smooth and Justin kept me informed along the way. Would highly recommend to anyone in the market!

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

We recently purchased a certified pre-owned vehicle at Frank Leta Acura and this is our second purchase with the dealership. Each time we’ve received excellent customer service. Kevin Baker was our Product Specialist that helped us with our second purchase and was very instrumental in finding us the right vehicle with the options we were looking for. He was very good with follow up and keeping us updated on our vehicle. We’re really happy with our purchase and the services that we received at Frank Leta Acura!

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Have always owned the Odyssey. Still probably my favorite. Pilot is beautiful inside and out. I got the black edition. Could have more vents for a/c and storage space. Rides quiet and smooth. Easy to drive long distances. Averages about 20 mpg

I am 67 years old and I have purchased many cars in the past. Moreover, I think Honda Civic is one of best cars to own. In 2008 I purchased a new Honda Civic LX Now in 2022 it still runs like a new one with 258804 miles on it. Remember, take care of your new car and your car will take care of many miles of care free happy miles. Change your oil and air filter often. Good dealership and maintenance department. Good luck with your new HONDA.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

We love our new SUV! Kelly was great to work with! She is a straight shooter.

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.