Used Honda Pilot for sale near Woodmere, OH

I had a great experience at Honda thanks to Joe. He was very patient, understanding, and took his time to help me through the entire process. I really appreciated how he answered all my questions and made sure I felt comfortable with my decision. Thank you, Joe, for your professionalism and kindness — I truly appreciate your help in getting my car!

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

I went in for my 2nd oil change. The customer service team are ALL very accommodating. They were a little behind, but they moved the vehicles through pretty fast. This is my 3rd purchase from this dealer, they are a little further from me, but they ARE worth the drive.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

I went into the dealership because I had a few concerns with my vehicle. Everyone was nice and attentive. My service person went over everything with me and let me know exactly what I needed and how they were able to work with me. I also enjoyed the free complementary snacks and beverages. The facility was nice and clean. I had an overall nice experience.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Purchase the Audi from Pavlo. Process was was fast. Got the car detailed thank you!

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Leased a new 2025 SantaFe today. John Rancourt was my salesperson. He was extremely helpful and courteous. He answered all my questions and took time to show me a number of vehicles. I would recommend to anyone looking for a Hyundai to contact John.

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

Very friendly dealership. My sales Associate Paul Herron excellent. He was patient, kind, followed up on all my questions and offered advice and help anytime I needed it.

Great car. Love Honda. Interior is fantastic. Touring comes with a lot of useable features. Exteriors looks sharp, not a box. Pick a good dealer for service.

I recently purchased a pre-owned Ford Bronco from this dealership, and the entire experience was outstanding. From the moment I walked in, the team was welcoming, knowledgeable, and genuinely focused on helping me find the right vehicle. They were transparent about the Bronco?s history, answered every question with patience, and made the buying process smooth and stress-free. The Bronco was in excellent condition?clean, well-maintained, and exactly as advertised. I appreciated the professionalism, honesty, and attention to detail throughout the process. It?s clear they take pride in offering quality vehicles and great customer service. If you?re looking for a dealership you can trust, this is the place. I?m thrilled with my Bronco and grateful for such a positive experience. Highly recommend!.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

We had a great experience with Crown! Found our dream car the night before and called before their posted hours the very next day. Vince answered, much to our surprise, he goes in early! Bonus for us!! He quickly verified the car was indeed still available and that we could put a deposit on it and go up to drive it later after it came from getting detailed. They had just got the car in. So we did and we were very impressed with the dealership and the staff from the very beginning all the way to us driving it home. I would highly recommend this dealership. Great group of folks to do business with.😉

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

I live 80 miles away and found a vehicle I liked and asked them to run my credit before I drove there. They did a great job of getting me approved even though I messed my credit up. As I was driving up there I was hoping they didn't have pictures on their website that really exaggerated how nice the car was. I was shocked that the 2008 jeep was even nicer in person. I'm very weary of used car lots because of the reputation that some of the bad ones give the industry, I would in a heartbeat buy here again because they have the most important qualities, honesty and integrity.

Vehicle covers our needs for towing the family fishing boat. Great for winter driving in our region. This model year cargo space is better than many of the other SUV's available.

I purchased a vehicle from Carena Motors as an out of state buyer and I honestly could not be happier with the experience. Buying a car from another state can come with a lot of uncertainty but the entire process was smooth transparent and stress free from start to finish. The vehicle was even cleaner than described which truly exceeded my expectations. The photos and description were accurate and there were no surprises when the car arrived. If anything it looked better in person. That alone says a lot about the integrity of this dealership. Kacper went above and beyond throughout the entire process. He was extremely responsive answered every question thoroughly and kept me informed at every step. He made sure all the paperwork and details were handled properly which made buying from out of state feel just as easy as buying locally. I absolutely love my BMW X5 and could not be happier with the purchase. It drives great and was clearly well cared for. It is clear that Carena Motors takes pride in their vehicles and in how they treat their customers. I would absolutely recommend them to anyone especially out of state buyers who are looking for an honest professional and straightforward car buying experience. I would not hesitate to do business with them again.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

I had the pleasure of dealing with Robert Zarella in the service dept. He was very accommodating, professional, and went above and beyond with exceptional customer service given to me , making me feel very welcome that i chose Roush Honda! I look forward in returning again because of the way he made me feel with his friendly personality! Thanks again Mr. Zarella!

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.

Everyone there is friendly and helpful. Shout out to Gayle for her great assistance for our purchase

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Excellent to create a deal and come to terms with. Friendly, great communication, and availability.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

I'm like two and a half weeks late with doing this working with Lynn was a great experience even though I didn't want to brand new car I'm glad he convinced me to get one thank you

Straightforward and haggle-free buying and trade-in experience, no pressure at all. They are highly recommended.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

Let's be real, we're in the age of technology. Customers dont want to call or stop in for more information on a car. We want to email, we want to text, we want answers quickly, we want fair prices. We don't want to waste our time. This dealership gets that! Finally, a dealership that is responsive. There was no pressure to call or stop in, in fact all our communication was via email before walking in the door to buy. Chris responded quickly, answered all my questions and gave me my out the door price quote. We set an appointment time that worked for me. Stopped in. Test drove the car; my mechanic came with me to inspect it. Everything matched the carfax and the description so we bought. If you're looking for a no hassle, no haggle, no pressure, fair dealership to do business with that won't waste your time, I highly suggest working with them. It really was easy as 1,2,3. Definitely worth the drive from Cleveland, OH. Thanks again Chris!

I bought this car from Drive Direct and I had a great experience. Paul Winstead (sales associate) was very friendly and very helpful. I got the exact vehicle at the exact price that I wanted, and I also got a fair deal on my trade-in.