The last two times I have been in for service the customer service reps act like they are doing you a favor by helping you. They sit behind their desk and don’t come out into the garage to greet you when you drive up. When I walked in to where they are seated they all just sit there and act like you are interrupting them. My lease is up in a few months and their customer service has me thinking about going elsewhere for a new car
It is a remarcably reliable car
by Isabella from Boston, MA
January 13, 2019
It is the best car I ever owned, in every respect it is the perfect car, performance, fuel economy, comfort, durability, interior and exterior design.
Kyle Vavra is an excellent Service Consultant! He communicated the conditions of my car, and clearly spoke of, and even showed me the parts needed, as well as discussed labor required to make repairs. He prioritized the repairs so I could work within my budget to get them done.
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
I had the opportunity to work with both Shane and Andy in helping me pick out my new used grand Cherokee. The experience was wonderful with great attention to detail in customer service, answering all my questions and making the experience of buying a car a pleasure. I recommend these guys to anyone looking to buy a car new or used.
Will only ever own Honda CR-V
by lexspe from New York
January 2, 2019
So reliable, so comfortable. I briefly switched from a CR-V to a Chevy Equinox and IMMEDIATELY traded it in for another CR-V. This car looks great, drives well, and makes me feel safe and comfortable on the road. No issues. Before the 2013 I drove a 1997 CR-V for well over 15 years. Very trustworthy, low maintenance vehicles.
Beautiful facility and showroom. We had to search for a salesman, but once we found one (Ian) he was very helpful. He went through all of the models with us and talked candidly with us about wanting a larger car for our family. He was easy for us to relate to and talk with as he has a young, growing family as well. He took the time to show us all of the options (leasing vs. buying). My only request would have been that he provide a little more information on specials/promotions. I only found those by going to the website.
Guaranteed go-to to get-to.
by Clevs4 from Louisville Ky
November 15, 2018
This car is fun to bug around in! Required replacement parts for transmission and brake systems. If you’re looking for cadillac smooth ride, this isn’t it, but if looking for fun and adventure...this is your vehicle.
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
Most efficient car I own
by Cam the man from Vero beach
January 7, 2019
This car met all my needs cheap on fuel lots of leg room pretty peppy nice speakers loud fold up and down seat and nice little hatchback
I have had not one but two incredible experiences with the sales team at Emich, namely Dieter, the sales person I have worked with both times. Dieter is fair, honest, upfront and responsive. He doesn't just care about the sale, he cares about getting you in the right car and the right loan situation. I am so appreciative to have a team I can forever trust with my car needs. Thank you Dieter, Mateo, Ashley and Fred for all of your help! Your integrity and service levels are very much appreciated!
100,000 miles and counting
by Santa Fe civic owner from Santa Fe, NM
January 2, 2019
Probably the best car I have wver owned for the money. Mostly city driving, but just drove it across three time zones for the holidays without any issues. It is comfortable, reliable and gets great gas mileage (36-38 mpg). What else do you need?
Mike Ward Fiat-Alfa Romeo made my buying experience very enjoyable. My salesman, Drew Phillips, was knowledgeable about the Porsche Boxster I bought. He quickly got to the point of sale without being pushy. The price was very fair for this pristine car. I liked the fact that all of their used cars are thoroughly inspected and serviced and have a report. My car was just out of factory warranty and was sold without an extended warranty, which I could have bought, but their professionalism convinced me that they knew cars and that this was in excellent condition. The dealership facility was spectacular and the folks were friendly. I had fun just seeing the exotic car show that was going on the day I bought the car. I would recommend that car enthusiasts take a tour of this huge, unique dealership loaded with McClarens, Ferraris, Porsches, Alfas and much more. You won't be attacked by a pushy salesman here.
haven't had it long but like my 2017 CRV
by kokomcc from Raleigh, NC
January 7, 2019
Got an 2017 CRV EX AWD used with 22k miles CPO. As with a lot of Hondas there is some road noise, but it helps my son sleep, so it's not a big problem for me. I have had a little issue with the screen connecting during cloudy/stormy weather but it's been fine lately. Will see how it does on my next upcoming trips. I am enjoying the saftey alerts like lane assistance and the Apple Car Play feature is very nice! I bought this car for its reliability and hope it keeps is value as most Hondas do. I plan to keep it for a very long time unless I have another kiddo and feel otherwise :)
Mike Ward is currently building brand mew facilities that should rate an excellent rating. Our salesman was Tom Von Bank. He was very professional, very friendly, and extremely knowledgeable and able to answer all our questions. Overall, Tom provided us with an enjoyable car buying experience.
by Darcie from The woodlands, tx
January 13, 2019
I love my pilot. This is my second one! It drives great, is reliable and is very comfortable. I would recommend this vehicle to potential buyers.
I had a 13-year-old car to trade (very sad; love that car) and cash to spend on a new used car. Matthew was excellent to work with after searching online, finding one I thought would work, confirming its availability and then finally arranging an appointment and test drive. I felt listened to, understood and absolutely valued as someone important to him that day and the dealership overall. The whole transaction was smooth ??? and I wasn't the only one. It seemed to me that day that all of the sales people and customers were having good experiences. They must be doing something right! I would recommend Matt and Shortline without hesitation.
by Honda Civic from Cincinnati
January 13, 2019
It meets my all requirements. Worth for money. If you want to buy something which is not costly, reliable, and economic. This is the car for you.
The best car buying experience I have ever had hands down. I will never buy a car anywhere else! Great environment, everyone was friendly and an extremely fast process. Drew Phillips was friendly, knowledgeable and made the entire process enjoyable! Thanks to everyone involved!
An amazing vehicle
by Richard Tracy from Detroit, MI
January 14, 2019
We were shocked by the economy we got from this Honda CR V LX. We were getting nearly 34 miles to the gallon. And the car tracked really well in the snow and rain. GREAT engineering job! Really like this car!!!
Great service top to bottom. From the moment I walked in to buying a car they treated me with respect and consideration. Only dealership I will be recommending people to. If you can, get Kieffer. Guy is very inclusive.
This car was the best car I’ve ever owned!
by Keith’s 2016 from Hamilton
January 9, 2019
It’s the most reliable comfortable best acceleration for a four-cylinder car I’ve ever owned. I loved it and would’ve purchased a new one except for my business I needed a truck.
Bryce Kitchen was the best sales representative that I've dealt with in purchase of my last five Honda's. He explained everything in layman's language and ask several times if we had any questions. The facility was super clean and wonderful waiting area.
Super sweet ride, great value certified preowned.
by Nanc from Milford, PA
January 6, 2019
Reliablility was first priority. Style and technology was huge bonus for me. Ride is comfortable, rear and side cam awesome. Car buying process was smooth after much anticipation of stress turned into best experience. Im very happy right now!😊
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
An excellent ride.
by GARY from HAYS
December 23, 2018
This truck does it all. Provides space to hall a 4x8 sheet of plywood along with groceries and the dog. Very quiet with no rattles. Love it.
The car buying process was seamless! Very knowledgeable and caring employees. I will recommend Mountain States Toyota to anyone looking to purchase their next vehicle.
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
I have purchased 1 vehicle and leased 4 others at Mike Shaw Subaru and they have made it easy every time! I won't go anywhere else!
by Scott J from Marion, Oh
January 8, 2019
Love this car! Would definitely recommend it. Handles really good and love this car much better than my '06 Accord ( I really enjoyed that car as well)
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.