Purchased used Civic over 5 years ago for grandaughter; Daryl was direct and reponsive to my need-no hyperbole. Returned ~3 weeks ago and purchased used CR-V. Same good experience; effective, efficient, and no problems!
I never thought I would get an audi because I used to heard a lot of concerns about euro auto qualities. I almost got a TLX, just because I was not sure about the leasing deal yet, I was about to come back to Acura next day with some study. However, somehow we stopped at Audi to give a first ever try on Audi A4, yes, that was the fun time started. Anyway, we ended up at Audi Fremont for the color/configuration we were looking for. We were so lucky that Dante got us first. He shared many knowledge and experiences with us to help us to make decision. Unlike other sale folks, Dante did never show any hint to rush the deal to his customer. Even better, he gave us a good deal already when we were ready for the quote to begin with. It seems Dante just enjoy his work more than selling stuff. At the time I drop my A4 off, we become friends. I strongly recommend Audi Fremont if you are looking for an audi product, and you shall go to Mr. Dante Kanki whom you can trust for sure.
First off, I drove all the way here from San Francisco because I was lucky enough to initially be connected to Salesman Nick when I called one afternoon to check on the availability of a 2018 Kia Soul. He told me what he knew about the availability and told me he would call me back after checking on the specific vehicles options. Having had flaky car salesmen experiences in the past, I expected to not hear back. I was wrong! About 10 minutes later Nick called me back and provided me with all the information. He asked if I wanted to come in and I told him I would be in the next morning. He happily adjusted his schedule to meet me the next day. It was a complete pleasure working with Nick. He was happy to review all the bells and whistles of the car and it was clear he loved being able to sell Kia cars. On top of that, he was funny!
When it came to the price negotiations, I could have not wished for a better experience. Shout out to the Sales Manager Mark who was friendly, straight forward and fair.
The final chapter of the experience was the Finance Manager Servan who was really nice, low pressure finance guy. I am used to finance managers being pushy and trying to push all the "extras". Servan did not push at all! He reviewed the options, explained his opinions about the "extras" and did not push me with any guilt or fears (experienced all that at other dealerships).
I walked out with a brand new Kia Soul at a price that was fair and customer service that was exceptional. If you are in the market for a new car I highly suggest checking out Kia's and the friendly, fun service at Stevens Creek Kia.
I recently leased a new 2018 Kia Niro from this dealership and I can say the service I received from my test drive with Sunit (my apologies for probably misspelling than) to sales team of Mark and Amed. Sunit was very knowledgeable about the car and the options I was looking for, and Mark and Amed were very helpful in working with the budget I had in mind. While they asked me if I was interested in the more expensive Niro models, at no time was I pressured into going for the higher priced models that were out of my price range. Overall I had a very pleasant experience and Would recommend this dealership to a friend.
Bought a used car from Winn Kia. Great experience. Very straight forward approach to cost, super follow up on questions. They got me in-out in 90 minutes! Abe and Michael were thorough, professional and honest. I look forward to buying my next car here. Can't recommend them more highly.
Roberto took good care of us from our online introduction through the finalization of the sale of our new Sorento. He was very knowledgeable of the products/vehicles and helped us make the right buying decision. Also, Mo the finance manager, was a pleasure and did a great and low-pressure job of helping us finalize the sale.
Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
My husband and myself were in the market for a larger vehicle because our family is growing. We are big Honda fans because of our last car shopping experience in another town. The dealership had knowledgeable staff, and made our buying experience easy and comfortable. Before going to Honda of Morgan Hill we researched a few options for vehicles and ultimately decided on a preowned Odyssey with low mileage. We were preapproved for financing on line. We did our homework. The sales staff seemed helpful and friendly. We purchased the vehicle we had looked into on line. Less than 1 week later the battery needed to be replaced. I called and spoke to the salesman we dealt with the previous week and before I told him the issue HE interjected, “if the battery needs to be replaced we will do that.” His knowledge on the subject was baffling since I had not told him what the problem had been. I was under the impression that when you purchase a used vehicle from Honda it has to pass an inspection. And something like a dead battery surely should have been noticed by the service team. The salesman said he’d return my call the following day since he was out of the office. This never happened. I assume the service team and the salesman were aware of the malfunction since I haven’t been told otherwise. I expected Honda to either reimburse us for the cost of the battery or give us equal credit in the service department. I am disappointed with the level of dishonesty proven by this specific dealership. They are the reason people dislike the whole process of buying a car. I will purchase another Honda but I will never go back to the dealership in Morgan Hill nor will I recommend them.
From the time I entered through the door to the time I left, I had excellent service. They had given me the exact quote I was looking for, with no hidden fees nor did they pressure me to use their financing or leasing or fudge anything. Sam Samaha was the one who showed the car to me, was very courteous and went over every knob of the car making sure, I understood each functionality. He even answered some insurance questions I had with my own provider. The whole thing was wrapped up in 2 hours.
Linn Gardner was extremely professional and thorough throughout our process of purchasing a new Honda Odyssey. He walked us carefully through all of the features and got us the exact vehicle that we were looking for. He definitely went above and beyond to make sure we were happy with our purchase. We'll definitely be back the next time we are in the market for another Honda. Thanks Linn!
Since becoming Ocean Honda, this dealership has become so friendly and helpful. I had my car serviced and they worked diligently to fix the problem quickly. They were informative throughout the process and realistic on price and timing. The General Manager, Joe and Service Manager, Lisa went above and beyond to make sure I was satisfied with my service. Thank you Ocean Honda of Burlingame!
Amazing service!!! Great manager and super helpful dealers! Definitely the place to go if you want a car. At Ocean Honda, cars are sold at a reasonable price by friendly staff. Our dealer, Alder Lee was very friendly too. The manager was also quite great!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.