I visited this dealership yesterday. Riley was amazing! Prior to visiting the dealership I called and spoke with Riley over the phone. Told him what I was looking for. When I got to the dealership I noticed it was very family-orientated. Took a test drive on the car that I had researched. Liked it. Finished the financing process, and was out of the dealership in about an hour. It was a refreshing view of a dealership and customer service! Thanks!
Brandon was very helpful in getting our 2013 Elantra in, even without an appointment. He also checked (successfully) for the existence of an extended warranty so that we only needed to pay the $100 deductible at pick up. Thanks!
I would recommend my friends and family to this place.
John Fliss my sale person was there to help with any cars I wanted to test drive....no pressure, no hassle and helped thru buying processes. Very professional.
I was looking for a used Hyundai Santa Fe Sport for awhile and the dealership had one listed at a reasonable price. I contacted Hal Bliss by phone and set up a time to view the vehicle. When I got to the dealership, Hal introduced me to Jordan Stevens to go over the vehicle. Jordan was very considerate and very knowledgeable about the vehicle. I conducted a test drive and decided to purchase the vehicle.
I did have a trade in and Hal was able to give me a fair price for. It was close to what I thought it would be worth and it was not worth haggling over a couple of hundred dollars.
Jordan then presented to me the "dealer equipment" that had been added on to the price of the vehicle. Having bought numerous cars from different dealerships during my adult life, I knew this was coming. I was able to remove some. Hal worked with me on the price of others. I believe that I received a fair deal for the car I bought with these added "options".
In the end, I would return to Chapman Hyundai Scottsdale to buy another car in the future. I never felt pressured to buy the vehicle or sign any paperwork until the deal was done.
Was working with the staff fo weeks. Was looking at a Santa Fe and a Tuscon. The sales team was very kind. Thank you to Joe. He was very flexible and helpful. The pricing was great and we got a really good deal. Walked out the door with a Brand new Hyundai Tuscon Limited Ultimate!!! I would really recommend this dealer!
Mike Southern continues to excel as a service manager and as a genuinely nice human being. I have owned several different brands over the years, thus have worked with several different service managers. Mike is truly a step above. Congrats and thank you.
AutoNation claims not to negotiate, they will a little bit. Their original quote sheet that they came up with was a no non-sense quote sheet, nothing hidden and showed all fees necessary to complete the lease which I really appreciated. It was still just a bit too expensive so I countered with exactly what I was willing to pay and after a little bit of non-confrontational back and forth, we agreed on the price of a lease for a Nissan Rogue. They helped me figure out how to get every possible discount on this car (college grad, how to use my Nissan One to One Rewards) and that got the price down to even less that I was willing to pay. They answered all questions from the finance, returning my current lease early and were very respectful.
I was interested in the Rogue and Rogue Sport and the salesman was able to figure out that the Rogue would meet my needs perfectly and he hustled to get the car from the lot so we didn't have to wait all day, he didn't try to up sell me on a trim level that I couldn't afford which I really appreciated.
The only negatives were that the showroom was not the nicest but when they are able to speed up the process, I don't care about not having recliners and refreshments. We spent most of the time there figuring out how to get Apple Car play work and figuring out how to get all of my documentation for Nissan's One to One Discount and College Discount to be applied properly.
This is my 3rd new car from Coulter, that in itself says volumes. Allen was great as always, our 2018 Terrain is wonderful and sits nicely next to the Acadia Limited I bought the last time. I highly recommend Coulter to anyone wanting to purchase their next vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Staff was very courteous, and attentive to covering all my questions. Never felt rushed or pressured. Negotiations were ok, if you???ve done your research, and know what you want they are fairly straight forward.
They had the car I wanted and they were able to work with me to make it a great deal and experience. The process was easy and quick. Chris Hefke was great and I would definitely recommend working with him. I will continue to come back for all my service and buying needs.
I wish I could give this dealership 10 stars. Anyone that has ever purchased a vehicle from a dealership knows the nightmare it can be. The long grueling hours, the back and forth negotiations not to mention hit after hit on your credit. I've been there many times in my life and hated every minute. But that was NOT the case here. This was absolutely the BEST car buying experience ever!!!! I never even had to go to the dealership. We managed the whole deal over the website and phone, during my lunch break. I told them the terms I was hoping to get (not really expecting to get them), and within less then an hour it was done! Then as if that wasn't already awesome, they brought the car and the paperwork to me and within 20 minutes, BAM, DONE! LOVE, LOVE, LOVE these guys! Major kudos to Tyler, he rocks!
Great to see a company that still services clients
by Anthony A from Mesa, Az
August 2, 2018
The vehicle I saw on Cars.com was too good to be true for the cost,until I went to see it in person and meet the wonderful people at Magic Auto.
I was supposed to see a couple more cars before making a decision, but the incredible way this dealer ship treated me, convinced me to stop and buy without hesitation. Car WAS too good to be true,but here it was, and priced so well, I didnt hesitate to purchase. Aliyeh is a very special woman, as is the whole family here. No hidden fees, costs and everything was shown before I took the deal. Dont hesitate to visit them,
And see the beautiful cars they have here. You will never regret or forget this business.
Every time i go to ABC Nissan i am greeted with a common courtesy and respect with absolutely no pressure to buy. The atmosphere is very much "a family" vibe. The hospitality is off the charts amazing and the follow up calls to check on me and how the car is performing or if i need anything are great as well. It is good to know that ABC Nissan is there when and if i need them. Tremendous service!!!
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