the service was excellent. They made it so easy to purchase my daughters first vehicle. We did a test drive on Friday and purchase on Monday!
Everyone was very helpful especially Zach, Joe and Chris
Perfect for Musicians!
by fiddlerfour from Providence, RI
January 5, 2019
This is the car of my dreams! It's the perfect size; not too small like the Accent, not too big like the Sonata, so it's a breeze for parallel parking. The trunk is surprisingly large- which is much needed for transporting instruments/equipment as well as everyday needs. I wasn't a fan of the backup camera at first, but now it's become a necessity and definitely taken strain off of my neck. The steering wheel radio controls and hands-free calling have also become a necessity, and I'm sure they've prevented many accidents so far.
Over the years I've purchased a lot of cars. My experience with Richmond BMW Midlothian was very positive. Charles Armstrong offered the perfect example of how to treat a serious car buyer, especially when I live two hours away. After my initial contact, he responded within minutes. I told him the inventory stock number of the car I wanted, and said I would buy the car from the dealership that gave me the best price and was honest with me. He sent me a detailed sheet of the numbers. I was surprised that BMW Midlothian could compete with the pricing of the dealers in Northern Virginia and Maryland. They did! Also, my car was in excellent condition, and they gave me a fair price for my trade-in on my 2014 BMW X3. The staff is very professional and doesn't use high pressure tactics that some car dealers do. In short, they respects their customers. If you're going to buy a BMW definitely contact BMW Midlothian first. Oh, and be sure to ask for Charles Armstrong. You'll be glad you did.
Nothing car compare
by Lyne from Mechanicsburg
December 28, 2018
This is the best car I’ve owned inside and out! Sunroof, pearl which doesn’t look pearl though. But you won’t want another car after this.
It was a great experience! Would recommend absolutely to others! Although I didn’t purchase my vehicle from this dealership, the prices were extremely fair and the people kind. I only didn’t buy the car from here because I was too far away and I didn’t get a chance to test drive the vehicle that I wanted.
Perfect car for me.
by Sherry Chihuahua Lover from Galena OH
December 3, 2018
This car was so clean, and the back seat roomy enough for a child's carseat. Exterior was dent free, no rust, and just love it.
A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
Smooth Ride and Safety
by am47 from Tallahassee, Florida
December 14, 2018
While I originally was in the market for something a little more eco-friendly, the Elantra caught my eye and I couldn't help myself! It's the most comfortable car I've ever driven in, I love all the safety features (such as alerting when there are cars in your blind spot), and Apple CarPlay makes a long drive a fun one. Would recommend this car to anyone that wants to keep a vehicle for a lengthy amount of time!
I have been buying cars for a very long time. I have dealt with many stereotypical car guys and I have never met a sales professional like Chris Anderson! Why this guy isn’t in management somewhere I don’t know!
Best Deal Ever!!!
by Cecilia's Elantra from Bloomington. Il
December 29, 2018
This vehicle was just what we needed for the price and reliability!! We are very pleased with the selection and the amenities! Highly recommend to others!
If you are looking for a car for your everyday need choose hyundai elantras. Depending on your distance of computing your tank can last you 5 days. My own is approximately 2.5 years old and the only issue I had was the battery because the one i bought the car with the original battery it came with when it was purchased brand new. I think having a battery that last you in this car about 3 years is worth having. Overall very good quality car!
So I recently traded in my car for a Hyundai Elantra, this wasn’t my first or last choice when it came to choosing a new car but can I say I’m pleasantly surprised and satisfied with my purchase. Absolutely no regrets. Everything about this car makes me want to recommend Hyundai going forward.
Very trouble free, stiff ride, uncomfortable seats
by Velva Guy from Las Vegas NV
December 19, 2018
Being retired, this car currently meets all my wife and my needs. The economy is nearly always 30 + MPG Firm ride, front PAX seat needs improvement, not comfortable very long for my wife. At 12,000 Mi has been completely trouble free
Stopped by Grace auto just to look at a car on the way to another dealership and they could not have been nicer and more professional. They are a great place to buy a car and we will buy from them again.
My favorite car I’ve owned!
by Kellywarrior605 from Tucson, Az
December 10, 2018
It’s a great car, great gas mileage, lots of space, picks up quickly when needed, has cruise control, great for my delivery driving car, Sirius xm radio is great to have.
CarLotz sold me a 2015 Honda Civic. Jarratt, the salesman, was straightforward, knowledgeable, and provided great service. The car itself is clean and in good condition. No pressure sales tactics or shady negotiating. It was a great buying experience.
The best car i owned
by Hemanth from Thunderbay
January 12, 2019
This car is like super new. Its been a month since i am driving this car and i love the experience of car on roads
We drove over an hour to see a car and at first very accommodating, John was great. Then a salesman stepped in. Not willing to negotiate.
A Great Dealership!!!
by Amanda from Glenside, PA
January 7, 2019
This car met all my needs. It was the first used car I've ever purchased. The two men that work there were kind from the start. They didn't rush me and I got a very good deal. I saw the car online and they sold it to me for the online price without a problem. They were even willing to negotiate with me and I got a reasonable amount of money taken off. They also answered all of my questions without hesitation. Haven't had any issues since I got it. If need be, I would buy another car from them in the coming future. Buy your next car from them, you won't regret it!!!
Easy process; plenty of clean late model vehicles to choose from. The no haggle price is spot on, better deal than possible at carmax. Highly recommend if in the market for a good modern car at a very decent price.
That's really amazing car
by Martin from Chicago
December 19, 2018
Driving is smooth. Exterior and interior design is just a piece of art. Warranty still working. Economic on gas. Really recomend to every one who wants a good car f9r good money
Wasn't too ecstatic about the sales person that helped me. There were times that he clearly became irritated with me,after proclaiming TWICE that there was a strict "no hassle" policy at Hertz. I love my new car, but the salesmans' attitude was quite unnerving. He even had a few sexist remarks to spew at me while I was test driving the car! Work on those salesman skills sir....
It gets me where I need to go.
by Aaron12 from Denver, CO
December 13, 2018
It gets me where I need to go. It's not super fast, but it's reliable, and gets decent gas mileage. I like its outer appearance, and it's functional and not uncomfortable inside.
I bought the car brand new with only less than 5 miles on it. It’s the fully loaded Limited Utime editio. It has never required any service and its almost 24,000 miles. Super great value and craftsmanship. People seem to always mistake it for a Lexus model they have never seen. I get a lot of compliments and admiring looks. Super nimble in the sports mode.
Pam Deal and Tina Lewis both worked with us on the purchase of our 2016 Altima. It was with out a doubt the best experience we have ever had in purchasing a new car. They worked quickly to get the best deal, explained everything perfectly. We left as happy customer and are enjoy the car so much.
Worst Car on planet
by GMAY from Henderson
January 5, 2019
I owned a 2013 Elantra I bought it brand new with 21,000 miles on it. The car got good gas mileage, it had all the bells and whistles, the back up camera was in a odd place where the cigarette lighter should go. It ran ok until my 5 years of having the car ..When it got cold I noticed a tapping noise I took it to the Hyundai repair shop I was very shocked to her that my engine was gone . When it gets cold metal fragments chips into the motor causing the motor to go out I informed them this should be a recall failure they stated no Patterson of Tyler was rude they was not helpful saying I should of had a extended warranty No you I felt they should fix the car mistakes nethless to say the argument with Patterson of Tyler did not end well..I ended up selling the car due to defective motor..Beware don't buy this car without a warranty or extended warranty
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