Used Hyundai PALISADE for sale near Drexel, OH

I recently wrote an honest review regarding our negative experience. Within a day of the review a manager of the dealership called and said they wanted to repair the problem. They did end up repairing at no cost to us and also gave us another truck to drive while they had ours. The door and door locks now work perfectly and we appreciate their effort to make it right. I was unable to remove or edit my previous review, so wanted to be sure to leave another to share that they did end up correcting the problem. We are pleased.

I have owned over 10 different midsize SUVs from the Mazda, Blazer, Highlander, land cruiser, and others. I have found that the palisade is by far the best I have ever. Now, if I could just figure out all of the electronics available, I would be very very happy.

TJ was so helpful, he kept me updated with my 4 runner coming into the dealership and even sent pictures of the truck. I have recommended him to friends if they’re looking for a car. It was a bit of a drive for us, almost 4 hours but totally worth it. TJ and the dealership are like family, they gave us a great deal and helped me get the truck of my dreams. Thank you. I’d recommend you guys to everyone.

Negative: somuch cabin noise with all windows closed sounds like window open (75-85 decibels). Can feel and hear every little bump especially on rough road. Noise rear of car found out recall for shock bracket problem ended replacing both shocks and all shock brackets and told this will have to be done again when Hyundai comes out with new recall. Positive: very big and comfortable cooled ventilated seats. Nice instrument panel easy to use and see. Nice ride other than mentioned above. A/C real cool works great in 100 plus degrees outside. Excellent camera parking featured front and rear plus 360 degree view. Excellent sound system. Electric third row up/down feature helpful. Second row captain seats heated, cooled and separate AC controls.

I had a great experience buying a used truck from out of state. The truck was exactly as advertised (actually better) and I got a good deal. Tyler was great - very responsive, knowledgeable and professional. I've never purchased a vehicle where I had to fly to go get it, but I would go back to Beau Townsend in a second to buy another vehicle. Thank you gentlemen! I love my truck.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

I purchased a vehicle on 2/16/2023. The process was fast and efficient. The staff was extremely helpful and there was zero sales pressure. The CarMax financing offer was as good as I had found independantly.

We love our new vehicle!! Very comfortable and it drives great!! Tons of room. Safety features are perfect. We are extremely happy with our purchase

International Auto Outlet in OH offers outstanding service. The team helped me choose a beautiful Audi and ensured the entire process was smooth and comfortable.

Just be aware that if you buy a white one that Hyundai had a problem with the paint just flaking off. On the roof of my car which is white, I have big strands and strips of paint coming off and the car only has 20,000 miles. They covered it under warranty for 10 years but it's just a hassle.

Very friendly, Dave took the time to understand what I was looking for. Great experience, wonderful environment.

I was the original owner of this car and it was an amazing vehicle. Was my favorite vehicle I have ever had! My needs changed so I moved onto something different. This car was very loved and very much taken care of and whoever buys this, is getting one heck of a vehicle!

Very pleased with the oil filter change and tire rotation on our GMC vehicle. Service completed in a timely manner.

I just recently purchased a 2024 Hyundai Palisade Calligraphy. I’ve had a Lincoln Aviator , Ford Explorer, Expedition, still have it and a Jeep Grand Cherokee , Tahoe . This Hyundai is so much more comfortable , handles great 👍🏻. It’s a beauty !

Whole staff seems very happy, Frank, Wes, and Rob were all great. Smooth, quick process with a good deal in the end. Second good experience with the White Allen group.

I have had the car for almost three months. I used it when my son’s family and others visited so I often used every seat. I have a Limited Trim with a tow hitch. I got the car for visiting family and also to be able to tow a small to medium sized camper. I have owned many Mercedes, BMW’s, Mini’s and other brands and this is the most luxurious. It is as good or better than the German cars on equipment and comfort, just not as fast. Ventilated seats, three rows of power and heated seats and all the tech you can want, which I love. My favorite is the amazing lane keep assist which practically drives the car by itself and the 360 camera for parking and not hitting things. Try to price a Mercedes or BMW 3-row with the same features and you will be at least $85-90k if not more. You could buy his and hers Palisades for the same money, the Calligraphy even has the massage seats. The car is quiet, smooth and absolutely gorgeous interior. I can afford most any car I want and I personally love the value proposition of this car and the low maintenance costs. The car plays a musical tune every time you close the door like a welcome. All my camping gear fits into the back with room to spare (and third row down). The only quirk is the rain sensing wipers do not seem too sensitive. I don’t mind no wireless Car Play as a plugged in phone stays charged. Once I tow with it I will write another review but if you want this feature know it comes with a hitch, ball, prewired with the wire kit for trailer brakes and a tow mode! That’s pretty cool. Full sized spare, too. If you want luxury, space, lots of seats and good towing capacity run and get one. You don’t need to shop the competition unless it’s the Telluride. I got a great year end deal on mine, too. Hyundai is improving its vehicles every single year. I have had three now (Kona, Tucson and Palisade) and they have all been great. Oh, I have gotten up to 26mpg on the highway but most the time my mileage is exactly like the ratings. As low as teens in the city doing errands. Not bad for a two ton car.

Elite Auto provide an Awesome Long Distance affair for my CL an I !!! Thank You so much 💓 I'll be back !!!

It is very comfortable to ride in. Has a a lot of luxury features. Lane change alert. The cruise control withe with the adaptive feature is great.

On the 19 Jan 2024, we made a purchase of a Vehicle from Ricardo Rutledge,a very excellent Salesman, his attention to detail was instrumental to us in purchasing a car. I would like to express an outstanding job. His help was greatly appreciated. Continue in during a job well done. I would recommend his service to others.-

I purchased a new 2024 Hyundai Palisade Caligraphy in December 2023 and as of now (April 2024) have almost 4,000 miles on the car. Overall mpg is 20.0 (driving 90% of the time just local streets @ 30 to 40 mph). I've noticed when I drive it on the expressway for 15 or 20 miles I get considerably better mileage. Knock on wood, but so far I've not found one defect in the car. I think you do get a lot of car for the money. Lots of room with a comfortable ride. Good headlights. HVAC seems to work well. I'm suprised how well the ventilated seats work. Decent acceleration. Good electronics. Reasonably quiet and smooth ride. Good visibility out of the vehicle with a good driver seat position. Good rear seat leg room (captain chairs). Digital Key works well with my iPhone 13 and Apple Watch Series 7. Only miss is no power-folding mirrors. Can't yet comment on the complimentary Hyundai service as the car is not yet ready for it's first service appointment.

I can not thank Shawn Levi enough. We had an issue with filing a claim for gap insurance, I called and spoke with Shawn he walked me through the whole process I ended up coming into the dealership after getting some bad information from where we got the loan from. Shawn went above and beyond and was able to get everything resolved even though it had nothing to do with him or the dealership. Truly the definition of amazing customer service. I would never buy another car from anybody else. Can not thank y'all enough!

love driving this car it's so comfortable and handles great.I like everything about the car,it's looks, it's interior and exterior.When i first got the car i drove it for about (2) hours and didn't want to get out of it.I'll be going to Vermont to visit my 2 granddaughters and my son and his wife and i can hardly wait to see how it does on gas mileage and see if the 3 1/2 hour drive is comfortable and relaxing which i'm sure it will be.Can't say enough good about how far hyundai has come from just a few models to many great models.Better than american vehicles.I will never buy an american car again it seems like the cars were always in the shop for some repair and that's a hassle.I bought american cars all my life but i thought i'd try hyundai and i'm glad i did.better quality workmanship and fit and finish.

Great experience at an awesome dealership. Salesman was awesome as well. Definitely will buy from them again.

Gabriel Espada was amazing to work with. We had brought my 1 year old with us and Gabriel was extremely patient and easy going. Great experience and would highly recommend. Thank you

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

best car so far Decent mileage on fuel 18.5 local driving have not been on any long trips Will install hitch soon Got hitch from E Trailer.com

We had an excellent salesman, he was very kind and courteous. He answered all of our questions and made the entire process a breeze. I would definitely recommend them and him and utilize their services again if needed!

I had a wonderful experience my salesman was Arvin Ridley. He was taking care of me. I made a purchase of a brand new 2025 car I love it. Thank you Arvin the best salesman.

Phil was very professional and helpful in our lease of a Kia Sportage. This is the 2nd car we have leased from Phil this year! A true friend in the car business which rare. We will definitely return when our lease is up! I want to thank Rudy as well for all the finance help! Another true professional.

Love our SEL. Perfect for long road trips with the family, and we've had a few of those. Gear shifter takes a trip or two to get used to, but otherwise, everything else is intuitive. Couldn't be happier with our family mobile.

Very satisfied with service performance and representative

This is by far the best car I've ever owned. The steering is responsive. The engine is fairly quiet. It has very good "passing gear" ability. Its a three row suv with heated first through third row and ventilated first and second row. Adaptive and Smart cruise control as well as many more features. We'll worth the buy. Go with the Caligraphy trim.

Key Chrysler Jeep Dodge Ram Fiat was one of our best experiences. The staff were so polite and friendly. Not like other dealerships, they did not pressure us while we were looking for a vehicle. They were very laid back and easy to talk to. Have bought vehicles in the past from Key Chrysler and each experience has been great. Can’t say enough about this dealership. If you are looking for a vehicle, Key is the place to go. You won’t regret your decision. Tyler was our sales associate and he was fantastic, answered all of our questions and after the purchase checked up on us to make sure we were happy with the purchase/vehicle and to answer any questions that might come up. Thank you for Tyler for your kindness and knowledge of the buying process.

I have a family of 5 and this car offers everything we need. The seats are comfortable all the way around. My teenager has had no complaints even when he has to sit in the 3rd row. We have gone on several long trips and there have been no issues. Even the way it operates in winter is impressive. I feel safe even on the snowiest roads.

Had a great buying experience with Lawrence Reynolds today. Courteous, knowledgeable, and friendly. He hooked us up with a great used car quickly after an accident. Easy to work with and thorough. One car. One shot. We're done and back to driving. My first dealership auto in many years. I'll have to see these folks again in the future.

Super friendly and courteous. Definitely worth stopping and checking out the vehicles they have in stock. I was looking for a used truck and they had a used truck that looks and runs like a new one and now I have it!!!

I bought my 2020 Palisade limited all wheel drive brand new and LOVE IT. I had a 2017 Santa Fe and hated to get rid of it but so glad I did. The Palisade handles and rides great and the interior room is awesome. Even though it is mainly just me and hubby, we love the size!