I didn't buy from this dealership (it is over 300 miles away from home) but my interactions were very friendly, without pressure and very professional. They also sell Hyundai cars that are hard to find without a markup unlike nearly all Hyundai dealers I found. If you are in SoCal and looking for a Hyundai I would start here.
Thanks North County Hyundai for a wonderful experience when purchasing our Hyundai Genesis that I have wanted for so long! The people there were all so welcoming and accommodating I couldn’t recommend enough. Our sales person, Michael Lopez was quick and very efficient. Thanks!
I purchase a Santa Fe a little over a year ago. Because of the experience we just purchased a Sonata Limited. Everyone from sales to service has exceeded my expectations. The only negative comment I have is I wished the salesperson had told me the Santa Fe was a 4 cylinder. Then again, I should have asked.
Today I bought my third car from Kip... Once again he has made the process not only easy, but enjoyable.
I contacted him yesterday and explained my situation, he immediately replied and said to meet him at the store at 10am.
By noon my wife and I were driving away in my new 2015 Scion TC (fully loaded with only 10k miles). Kip is not only the most honest dealer I've ever known, he is a great guy and a friend!
Thinks Kip and everyone at 5 Grand Autoland!
It was a pleasure and very easy to lease our Hyundai Genesis from North County Hyundai. Everyone was terrific. The General Manager Todd Kostrzewa was very knowledgeable and helped us to decide whether to lease or purchase. Our sales consultant Eric Becker was very helpful . The finance department was fabulous as it was complicated because we were registering the car in Arizona. They went out of their way to work with the Arizona Title Company. Gillian Cruz the Parts and Service Director and Ulysses Alvarez our Service Consultant have been wonderful.
It was a very satisfying experience and we would buy or lease our next car from North County Hyundai.
My wife and I have been to many dealerships, and none of them are as friendly and nice as this one, about 1.5years ago we bought our 2015 Elantra from here, and always took it to serive here (service is great here to btw)the experience was great, we'll life happens and we had a beautiful little girl and we soon discovered that our little Elantra was well quite a bit to small for us ( especially me since in 6'4) and was time to upgrade, we have been looking for a suv for awhile and yesterday I saw a CPO santa fe on the lot and wanted to check it out, came down and took it for a test drive and my wife and I were super happy, Joshua Jamison our sales guy was very awesome and very knowledgeable about the 2013 santa fe he showed us, we ending up buying it and the whole experience was very low stress, catherine alvarez ( she was absolutely wonderful btw)worked with our budget and even got us a better loan than we had before even with the negative Equity we had on our Elantra, would definitely recommend North County Hyundai
To everyone at 5 Grand Autoland, I just wanted to drop you all a line and express my gratitude and appreciation for exemplary customer service and going above and beyond in making my car purchasing experience Incredible. Being in Sales for twenty plus years myself. I have just purchased a car from 5 Grand Autoland in the past week, and it was actually an amazing experience.Kip's goal, from the outset, was to serve: to find me the car I wanted at a price I could afford: no hype, no pressure, just personal, caring service. It almost seemed too good to be true, but everything Kip promised and more has been delivered. Kip was an amazingly professional and honest person to work with. I did not feel pressured to make a hasty purchase at all, as a matter of fact he directed me to several alternative vehicles that fit my budget and had the qualities that I was looking for. This dealership (5Grand AutoLand) definitely defies the high pressure sales environment stereotype that car dealerships. I would definitely recommend this dealership to anyone looking to purchase a car. Chris Sheffer
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