Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
Dimitar gave me the best sales experience ever. Helped me choose the right vehicle for myself along with the best trim level that suits my needs and on top of that gave me unbeatable price. Now I love my new Santa Fe. Thank you Dimitar!
Easy non pushy car buying experience. They had the cars I inquired about online ready for test drive. Everything was as advertised and the manager was fair and flexible with his offers while maintaining a friendly and professional attitude.
I brought my car in for service engine light. I received quick and knowledgeable service from George. He kept me informed and did his best to get me my car back in a timely fashion. He was extremely friendly and answered all of my question. Car is running smoothly and I will be back for all my service!!! Thanks!
George K. is a great service employee. I've worked with him previously and he is always nice to chat with, and he makes sure they do a good job on my 2015 Sonata. I bought my car here, and will continue to have it serviced here as well. Thanks guys!!
My sales guys "Ben" is friendly and knowing what you looking for, if it not on property he will search for the one you choose and will working on the best prices. Also will walk you though the features on my car, showing what it can do. And follow up how you doing after the purchase. Whenever I have questions Ben trying to help out either by phone or stop by the dealer.
The Nissan team was outstanding. They answered every question I had. They worked with me though out the whole processes. As a first time new car buyer it was scary but they made you feel comfortable!! David (sales) and the GM and Adam of the finance dept. All did a fantastic job thank you guys so much.
I was not expecting to leave with a 2019 but I did! I came in with an loan that was upside down the whole time. But Maria came and scooped from the lot in the front although I was hesitant, she was a breath of fresh air as a sales person. I came expecting a 2017 or 2018 and left with a fresh toy out of the box. Thank you Maria!
From the moment I walked through the doorway, Wilkins was a dream come true. Ed Chwal got the pricing I wanted and the entire deal signed, sealed and delivered in a few short hours. Ed was nothing short of incredible. If I could give him alone five stars I would. He walked me through every step and made me feel extremely confident about my purchase. He not only showed me how to use each and every aspect of the interior, but also showed me how to maintain the exterior. Ed's knowledge of the vehicle and the process were astounding. I have never felt better about buying anything. He also went out of his way to secure an accessory that I really wanted. I was going to head to another dealership and go with another brand, but I chose Mazda because Ed showed me and convinced me that I was making the right decision with Mazda.
This is my second car from Wilkins Mazda and I???m very pleased. Never felt bullied or condescended to. Only issue was quite a long wait for the car to be cleaned after all the paperwork had been signed. However, I was given a snack and all the coffee and water I could possibly want. All in all, I???m sure I???ll be back!
I cannot recommend this dealer and Ken Kalan enough. I came in to have my car serviced and decided to browse since my lease would be up shortly. Ken came to check on me right away. We went on a test drive, where he explained everything and showed me some really cool new safety features my previous car didn???t have. I told him I wouldn???t be able to buy that day since I wanted my husband to see the car as well. He didn???t pressure me. He wasn???t rude. He was genuinely kind and said to just let him know when I wanted to come back. It was really refreshing actually. I returned a few days later and again Ken was right there and as helpful and kind as could be. The sales manager, also Ken, was equally helpful and just as kind and personable. It was late and they got us out as quickly as possible, definitely not rushing us we were the ones who were tired and hungry. I came back the following day to pick up my car and it was beautifully cleaned inside and out. Ken gave me a bumper to bumper tour and explained even more of the features. It was easily the best car buying experience I???ve had. I never felt pressured, they were straightforward and honest. I will definitely be going back to Wilkins Mazda and seeing Ken when this lease is up.
My sales consultant Tim Albertson was great to work with from start to finish. He helped me find a car I am extremely happy with. Most importantly I did not feel pressured into my car purchase which helped make the entire process less stressful and very enjoyable.
I have been to the dealership approximately 7 times since June. While some issues have been rectified not everything has been. I would like the remaining issues rectified.
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