Used INFINITI Q50 for Sale in Chicago, IL

I contacted Berman Infiniti at 4:00pm on a Wednesday. This was after having horrible experiences shopping for cars earlier in the week. I had visited a local Mercedes dealership (who was awful) and (unsuccessfully) attempted five times (throughout the day) to contact a local Audi dealership. Someone picked up the phone and transferred me over to Addy. I told him what was up; I had already picked out the car I wanted to see. I told him I was ready to buy a car and was serious about financing through the dealership, but that they would have to beat the financing deal I had already received through the bank. I then told him what I planned to put down on the car and that I would be there in 90 minutes. "See you at 5:30" was his response. Upon arrival, we used the complimentary valet (which sounds gimmicky, but it's in the heart of downtown Chicago...) and got right down to it. Within 15 minutes we were in the seat of the car I had told Addy I was interested in. After a test-drive we sat down and began the financing. Their terms were favorable, so I decided to move forward. Within two hours of arrival I left Berman Infiniti behind the wheel of my Q50. The process was painless and I never felt pressured to buy anything, including the car itself. They even cut me a deal on the extended warranty, which, again, sounds cheesy, but it was a pretty generous deal to further protect my CPO Q50. I would highly recommend this dealership to anyone who is looking to purchase a new or CPO Infiniti. Make sure you ask for Addy!

No complaints or concerns at this time. My car is sleek, color is nice, very comfortable love the speed. It’s roomy, the sound system is nice as well. So many apps and features.

Very Nice Customer service They sold my family more then 3 cars Great guys to work with

Fun car to drive. I have only had it for three weeks, but I do love it. It is sporty and responsive and handles very well.

I am very impressed with their timely response and the information Carlos has provided including the additional pictures, available extended warranty, finance etc. I have not purchased a vehicle from this dealer but so far, I am very impressed with their service and I am planning to stop by soon.

Love the look. The way it drives. So sleek. I upgraded from a Nissan to an Infinity. The brakeing system is excellent and the dashboard has a luxury feel and look to it.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I didn't expect to love this car when I drove it... BUT I DID! It is extremely fast, comfortable, well designed (mostly) and a great safety Collision System. Flad I decided to give it a try.

My Salesman, Sal was wonderful and so pleasant to deal with. He was very patient and explained everything so very thoroughly! I have a young toddler and everyone understood my unique needs and did everything to accommodate me.

THIS car has all the bells and whistles I've never dreamed of in a vehicle. I still am in shock that we even owned this car!! Absolutely beautiful inside and out!

This car has met all my expectations and in one category exceeded, gas mileage. In my case this car is getting 26.7 mpg combination of city and highway driving with the 3.0 T 300 hp engine.

BMW x5m serviced and maintenenced multiple times here, never returned for the same problem twice. Staff very friendly. They have helped facilitate several warranty and recalled issues on top of the primary repair. Honestly, couldn't say anything about facility because eveytime I have a loaner waiting for me, so never need to sit down inside, I'm sure it's nice though.

This is my sons dream car. Midnight exterior with black leather interior Q50. He loves it!! It drives great and has all of the extras too!!

I took my girlfriend to get her a car after her car was totalled. Ended up buying a 1 owner Acura Integra with only 75k on the odometer. I dealt with Willy. He was very friendly and knowledgeable about the cars he has in stock. Also very reasonable. I saw a bad review so I felt the need to share my experience. The majority of the cars in stock are going to be extremely reliable. I'll be going back when I need to get another car in the future.

I've only had it for a month but so far it's been a great car and it's a very comfortable ride. Gas mileage is pretty good. I'm getting 23 miles to the gallon on mixed highway and street driving.

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

This is one of the best cars I have ever owned. And I have owned a lot of cars. The ride is so comfortable and the reliability of the car is A+. It’s fast, luxurious and good on gas too

I came across this dealership through a friend and Im glad I did! They have some awesome cars (a lot of luxury) for great prices! I did some research before buying anything and their prices are unbeatable! All under market value

This car really meet all my needs and my expectations, from the double display system to the sport seats, the smooth drive and fast response transmission

I live in Nashville, TN and located my Certified Pre-Owned 2017 Cadillac CTS Premium Luxury 3.6L AWD in Red Obsession Tintcoat online through Heritage Cadillac's website, which was well laid-out and easy to navigate. When I made the call to the dealership sales department, I was pleasantly greeted by Mr. Charles Hughes. I was surprised by his cheerful personality and upbeat tone and in that moment I realized that I made the right call. Something just felt different... When I asked him questions about the car, he went the extra mile to make sure that the car was equipped as advertised and even sent me the build sheet that listed every option and package on the vehicle. He then went on to describe all of the benefits of the Certified Pre-Owned Warranty which was very helpful. He also did all of this VERY FAST. THESE PEOPLE DO NOT WASTE YOUR TIME. After thinking it over I decided to let them give me a bid on my trade-in. I had a number in my head that I wanted for it and after they did the sight-unseen appraisal based on the VIN # and everything else, Mr. Charles Hughes called me to deliver the result. He gave me the number straight up and I was AGAIN surprised that they offered exactly what I had expected. At that moment I knew that I was about to buy the car AND I HADN'T EVEN SEEN IT IN PERSON YET. I put a deposit down over the phone to hold the car and then made arrangements to travel to Chicago to do the deal. That very next weekend I drove the 11 hours from Nashville, TN to Heritage Cadillac in Lombard, IL and made my purchase with Mr. Charles Hughes, who had the vehicle waxed and cleaned, sitting inside their delivery bay awaiting my arrival. I cleaned out my trade-in and handed the keys to Charles where he then quickly had the manager verify its condition. They had my paperwork prepared in order to expedite the process and before I left, Charles handed me a large and elegantly prepared gift for my Fiance'. He even offered to buy me dinner too! When it was all said and done, I left the dealership completely satisfied and I truly felt like I had an amazing experience that I will never forget. Charles Hughes knows how to treat his customers and everyone else at the dealership was just as impressive. Special thanks to Dan Paz for making me a great offer on my trade that I couldn't resist and John Rabenda for getting me an excellent deal on financing. THANK YOU! I Would HIGHLY recommend this dealership to ANYONE looking to buy a new or pre-owned vehicle!!!

This car meets all of my needs. It’s a great smooth ride. It’s just the right size, has very comfortable seats and is loaded with technology. A very pretty car!!

Having serviced my Honda CRV with Janis Joseph (service advisor) for more than 14 years, this week we determined that it was time to (retire) my vehicle with 215,000 + miles. Janis led me to Jeffrey "JP" Parham, salesman, advising me that I was in "good hands." Indeed she was correct! I'd preselected the vehicle that I was interested in. JP" and I took it for a test drive! I was elated! "JP" showed me the operation of all of the "bells and whistles" of my new vehicle, leaving nothing to chance. I was then introduced to Sherri Pedersen Mgr., Jill Verbich-Customer Relations, made her way over to congratulate me, and Richard Smith, Finance Mgr. finalized things for me! The experience was easier than I'd anticipated and I would definitely recommend Napleton River Oaks for sales and for certain service.. I consider Paul in Service, my mechanic!

When looking for a car, I narrowed it down to a Q50 Sport, an IS350 F-Sport, and an Acura TLX A-Spec. None of them were perfect to me, but the Q50 was the closest. Great performance, comfortable, and definitely a luxury car. I would have preferred a Red Sport, but they are rare, and significantly more expensive, with the only difference being in horsepower.

This was my first time buying a new car. Clemente and the team were most fantastic. I know in nature, dealerships try to make you spend the most you can, but these guys really worked with me. I gave my absolute max and they made the car I wanted with the payment I requested work. We all went home happy that night! 😃

5 stars on all. comfortable, no electronical problems, fast car (400 hp, 350 torque). Excellent vehicle overall.. best in class for the price! forget bmw and mercedes! For this price, Q50 red sport all the way

This was by FAR the best car buying experience i've ever had. I can't say enough good things about this dealership, very friendly and accommodating staff. I have to personally say thank you to the sales manager Kyle Faiman without him i don't think i would be driving an Infiniti. Kyle helped the deal from start to finish and personally followed up the next day to thank me for doing business with them. i'm so happy! i highly recommend this dealership to ANYBODY!!

This is a good overall car. Power is great. Features are a little difficult to navigate. Style is great. It is a very pretty car.

This car met all of my needs. It’s a great car overall. It has style, comfort and speed. Very reliable and it drives great, very responsive.

I stopped in to get an oil change on Saturday morning and Lee greeted me at the door with a smile. He was very professional He gave me a realistic time of how long it would take for my service. They got me in and out in less than 30 minutes or it seemed less than 20 minutes. I can say that he under promised and over delivered. This was my first visit there seeing that I was new to the area, but it won't be my last.

Q50 Sport. Sophisticated..Sleek.. sexy.. stylish.. Inside is absolute sleekest design I’ve ever seen or driven. Bose Premier Audio speakers are top notch. Feels like you are at an arena.

We stopped in to look at the new MKZ Hybrid. Tom was extremely knowledgeable, laid back, and not pushy at all. He listened to our needs and put forward a solid sales pitch without being overbearing or desperate for the sale. Our experience there was good enough that we are considering purchasing from this dealership and having the car shipped to where we live in Ft Myers, FL. The sales manager chased us down in the parking lot, which was a pretty big turn off, but our experience up to that point still makes us want to consider buying from here. I will update this review if we decide to purchase the MKZ from here.

I have driven this vehicle for 47k miles and the car is still in tip top shape as when I first purchased this vehicle. No major repairs have been done on this vehicle since purchasing it, only regular maintenance (Oil change and tire rotation). From a performance perspective I would recommend switching the Dunlop tires to either Bridgestone or Michelin tires which have additional grip. The car does AMAZING around curves in sport+ mode and is very quick and agile. Strongly recommend this vehicle.

They realize my time is valuable to me. Quickly had my vehicle registered for the service I requested. Provided transportation to work and kept me informed about the status of the service work being performed. Was able to pick up vehicle before the estimated completion time.

If you are looking for sexy, fast, comfortable, and technologically advanced, go with the Q50 Red Sport. It is worth the extra money to have all the features of s sports car and luxury of a much more expensive brand. At least go test drive one if you are interested in a Q50 or Q70. You will not regret it.

Best Buy I’ve made. Actually when I started looking I wouldn’t thought I would be buying this car. But I test drove it and it went fantastic. My wife loves the hell out this car

My services was amazing today!! The staff could be more friendly. I was looking at a car on the show room floor and the man who sit next to the cashier didn’t bother to ask if I needed help, he not a friendly guy at all.

The vehicle is well designed. Interior cockpit is excellent. Since I purchased the vehicle in Oct. 2018-it's too early to determine realability. Did have an alignment issue after purchase which dealer corrected. Unfortunately even though I had an extended warranty, they charged me for the realignment.