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Used INFINITI for Sale in Minneapolis, MN

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Used

2019 INFINITI QX80 Limited

24,047 mi.
$68,298
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Luther Brookdale Honda
() -
(763) 515-2679
4.6 (4908 reviews)
2 mi. from 55428
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Luther Brookdale Honda Review
Awesome internet service
by Keith from Rochester from Rochester,MN
November 5, 2018
5 5 5 5 5 4.6 (4908 reviews)
I requested an on line quote on a 2016 Honda Accord and got an almost immediate reply with a very competitive offer. I liked the up front approach taken with the offer.The offer was significantly lower than the No haggle Walser dealer in the Twin Cities area. The follow up was appropriate without being stalking. I ended up purchasing from my local Honda dealer who priced matched and wasn't a 100 miles further away. I almost felt guilty about not purchasing from Brookdale as the on line process was so smooth. I don't usually do reviews , however this was a very pleasant experience. I will be contacting this dealership again in the future for my next vehicle purchase.
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INFINITI Certified

2019 INFINITI QX80 Luxe

14,786 mi.
$58,786
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Jim Lupient INFINITI
() -
(763) 515-8413
4.7 (43 reviews)
6 mi. from 55428
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Jim Lupient INFINITI Review
Great experience
by Courtney Riegert from Mound, MN
December 3, 2018
5 5 5 5 5 4.7 (43 reviews)
I worked with Sandy for my second time in getting a new car. She worked on my behalf to get exactly what I wanted. She helped me with end of lease turn in insuring there were no surprises. Sandy made the whole experience easy and seamless-exactly as it should be!
2019 INFINITI QX80 Luxe Review
Beautiful and comfortable with all the extras
by Staci from LA
February 23, 2019
5
With this latest purchase, I have owned 3 of this vehicle, 2012 QX56, 2016 QX80, & 2019 QX80. I also own a 2016 QX50. But the QX80 is one of the most stylish cars on the road and very comfortable and safe to drive.
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Used

2014 INFINITI QX60 Base

78,857 mi.
$20,852
GOOD DEAL
HOT CAR
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Brown
  • Transmission: CVT
  • Drivetrain: AWD
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Borton Volvo Cars
() -
(612) 279-8665
4.8 (165 reviews)
6 mi. from 55428
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Borton Volvo Cars Review
The Best Service & Highly Reliable Product!
by Jeff from Minneapolis, MN
November 5, 2018
5 5 5 5 5 4.8 (165 reviews)
The service team is excellent. They follow up on my inquires and answer all of my questions. I have over 200K miles on my Volvo with no major issues! Since my S60 will not rust, I know it will continue to 500K+ miles! I recently sold my other car, which competing brand due to the poor service I continually received from them. I will definitely be buying another Volvo!
2014 INFINITI QX60 Base Review
Great car so far!!!!
by James from Sealy, TX
April 26, 2019
5
This car fits all of our needs. It has 3 rows and is in great condition. Don’t feel we could have gotten a better deal.
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INFINITI Certified

2018 INFINITI QX60 Base

31,879 mi.
$39,995
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: AWD
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Jim Lupient INFINITI
() -
(763) 515-8413
4.7 (43 reviews)
6 mi. from 55428
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Jim Lupient INFINITI Review
Best Dealership
by Kim from Minneapolis mn
December 3, 2018
5 5 5 5 5 4.7 (43 reviews)
I've purchased a few vehicle from Lupient Infiniti over the years and would never buy from another. They have the best customer service. They take the time to help You find the perfect vehicle without pressuring You To buy.
2018 INFINITI QX60 Base Review
Luxurious!
by BPayne from Trussville, AL
November 24, 2018
5
The QX60 is an excellent family car. It is comfortable and roomy, while remaining high end and luxurious at the same time. The third row has more room than most.
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INFINITI Certified

2018 INFINITI Q50 3.0t Red Sport 400

19,397 mi.
$44,695
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Jim Lupient INFINITI
() -
(763) 515-8413
4.7 (43 reviews)
6 mi. from 55428
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Jim Lupient INFINITI Review
Great Experience
by Tommy P from MINNEAPOLIS
December 3, 2018
5 5 5 5 5 4.7 (43 reviews)
Lease experience couldn't have gone better. Definitely will do business again in the future!
2018 INFINITI Q50 3.0t Red Sport 400 Review
Best handling car and most comfortable car !
by TexasFlorida from Naples, FL
December 11, 2018
5
Drives phenomenal in rain slick conditions and it’s very responsive when stopping quickly etc. Comfortable, classy, and sporty with a posh interior! Seats 5 people comfortably and the trunk is quite spacious too!
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Used

2018 INFINITI QX80 Base

40,482 mi.
$53,945
GOOD DEAL
DELIVERY AVAILABLE
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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McCarthy Auto World
() -
(651) 323-2092
4.8 (270 reviews)
9 mi. from 55428
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McCarthy Auto World Review
Lease 3
by Bruce from Minneapolis, MN
November 5, 2018
5 5 5 5 5 4.8 (270 reviews)
I have leased three times since 2010. Sally has always gone above and beyond my expectations ensuring I fully understood the car and its capabilities. She also made me feel welcome and part of the McCarthy family. She's a keeper!!
2018 INFINITI QX80 Base Review
Won us over
by E&K W. from Canfield, OH
February 17, 2019
5
Was originally interested in a Toyota Sequoia (we’ve been Toyota fans for years) but checked out the Infiniti QX80 because of the looks and features and chose the QX80 over the Sequoia. Great value for the price point.
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INFINITI Certified

2019 INFINITI QX80 Limited

13,895 mi.
$69,990
GOOD DEAL $1,861 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Luther INFINITI of Bloomington
() -
(763) 634-8364
4.8 (161 reviews)
14 mi. from 55428
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Luther INFINITI of Bloomington Review
QX50 - Second Car Purchase from Luther-Infiniti
by StatChef from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (161 reviews)
My first car purchase from them was in late 2006 - A new G35X (still with me, still going strong at 178,000 miles) and my second car purchase was a new QX50-2017. A lot has changed since 2006 including a brand new facility and of course, the new offerings from Infiniti. What has not changed is the continued excellence in customer service. I must have visited this dealership a couple of times every week over the last two months and not once did I feel like they were getting tired of my constant inquiries and interest changes (from cross-overs to sedans and back). I would like to highlight Nate and Jeff for working with me over the last 2 months. I came close to buying another vehicle from them this week but held off as I wanted to explore other manufacturers in the price range. Nate is a good guy - did not use the usual BS sales pitches, nor tried to pressure me into making a hasty decision. All my email inquiries were addressed within 24 hours and he was calm and respectful even after repeated inquiries. I may still buy an Infiniti for myself and if I do, it'll be from these guys - No question about it. Regards, StatsChef
2019 INFINITI QX80 Limited Review
Great vehicle, our 8th Infiniti
by Curt from Suffield, CT
April 16, 2019
5
Perfect vehicle for transporting grandchildren, excellent room if moving items. Very comfortable, quiet ride. There is everything to like about this vehicle. For New England winter weather, this QX80 is perfect!!
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INFINITI Certified

2018 INFINITI Q50 3.0t LUXE

10,849 mi.
$34,990
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Luther INFINITI of Bloomington
() -
(763) 634-8364
4.8 (161 reviews)
14 mi. from 55428
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Luther INFINITI of Bloomington Review
Luther Infinite Dealer - Used 2014 Q50S car purchase
by JASONTR from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (161 reviews)
Steve Difiore and his staff went out of their way to make sure we had the best-used car buying experience that we've ever had. I've purchased a few cars from various dealers before and this experience has topped them all. We came in an hour before close one day a couple weeks ago(Feb 2018) and the front desk staff was prompt and quickly able to get us to a sales representative. We worked with Steve for about an hour that night going over their used car selections, talking through the pre-certified used car process as well as getting to view and test drive one of their vehicles. Of course, the Infiniti nearly sold itself from the test drive experience but having Steve there on the ride along was very helpful. He had a wealth of knowledge about the vehicle and could speak about specifics to the engine as well as different trim models and features, even on the different years of the vehicle. He was able to show off the perks of the vehicle and get you to see them for yourself. He inspired confidence in the test drive to really see how the car performed in its different modes as well as different situations. Often times you feel held back in test driving the vehicle for simply not wanting to step boundaries with the salesmen. The car purchase took a couple days due to our schedule for when we could get back in and finalize the paperwork. Steve was there every step of the way and was very prompt and responsive to any questions that we had. Even after the purchase was made Steve checked in a couple days after to make sure everything was working out well. We also received a great value on our trade-in which made the buying experience that much easier for us. I've been back a few times to gather items from my old car that I had missed as well as getting to see one of their Q50's with a Stillen Exhaust package. All of the interactions I've had so far with their team have been fantastic. I will be hard pressed to buy from another dealer again after the experience I received at Luther Infiniti.
2018 INFINITI Q50 3.0t LUXE Review
Good overall car
by Don Eller from Wesley Chapel, FL
April 22, 2019
4
This is a good overall car. Power is great. Features are a little difficult to navigate. Style is great. It is a very pretty car.
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Used

2017 INFINITI QX80 Base

42,311 mi.
$49,990
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Luther INFINITI of Bloomington
() -
(763) 634-8265
4.8 (161 reviews)
14 mi. from 55428
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Luther INFINITI of Bloomington Review
13 Infinities in 25 yrs! Great Dealer
by jleew from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (161 reviews)
Have been customer for 25 years and never been disappointed . Have been treated like family and had the same associates to work with the whole time. Craig, Curt, and Rudy have been great to work with and all the other staff treat us great as well. From our first Infinity J30 to todays QX50 we have had almost no issues with any of their cars/suv's and would highly recommend the dealership and especially Craig and Curt to anyone looking to buy a terrific product.
2017 INFINITI QX80 Base Review
Beautiful, spacious luxury vehicle
by Samantha25 from Clifton, tn
April 9, 2019
5
This car meets all of my needs. It is beautiful, spacious, has all the technology and luxury additional items that I wanted. It drives great, gets better gas mileage than I expected at 19 mpg. It has third row seats that automatically fold into the floor for more cargo space. All the seats are comfortable and adjustable, even the third row reclines! It’s an awesome car that gets many compliments! I love it. It is AWD which I don’t use often but works great if there is snow on the ground.
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INFINITI Certified

2019 INFINITI QX60 Luxe

14,811 mi.
$42,990
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: AWD
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Luther INFINITI of Bloomington
() -
(763) 634-8364
4.8 (161 reviews)
14 mi. from 55428
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Luther INFINITI of Bloomington Review
Fantastic Buying experience!
by ereckdah6540 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (161 reviews)
I recently leased a 2018 QX60 with Steve at Luther Infiniti and Bloomington and it was a smooth process with top notch service. Steve was very well informed on the vehicle features and took time to go thru the lease process (1st time leasing) as well as any other questions I had. I never felt rushed and both the Service personnel (Lance) and Finance personnel (Sheryl) were accommodating and felt like you were important to them. I would recommend working with Steve and buying a vehicle at Luther Infiniti!
2019 INFINITI QX60 Luxe Review
Great vehicle
by Sadriel from charlotte, nc
April 29, 2019
5
This car meets all of my needs, plenty of leg room and cargo room, the ride is smooth, surround sound in the car works and sounds great! 2nd and 3rd row seating has plenty of room for passengers, love the USB ports available in the 3rd row.
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INFINITI Certified

2018 INFINITI QX60 Base

29,375 mi.
$35,990
GOOD DEAL $659 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: AWD
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Luther INFINITI of Bloomington
() -
(763) 634-8364
4.8 (161 reviews)
14 mi. from 55428
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Luther INFINITI of Bloomington Review
new car day.......
by Q60 Fan from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (161 reviews)
Always takes hours to buy a new vehicle. Our sales consultant, Dave Mrozek was extremely helpful. We let him know we were interested in a Q70L or a Q60 and needed to learn more about each vehicle, drive both and then make our decision, He accommodated us in locating both models for us to test drive and explained all of the features of each during the drive. We narrowed it down to the Q60 and then he found the color choices we wanted with the options we needed within a few minutes, had the vehicle ready for us to see and made the decision process pleasant and quick for us. Dave did a great job assisting us and is very knowledgeable of the Infiniti's! The facility is top notch and has a nice customer lounge to relax in while waiting for the purchase process. Sales manager Jeff Bruening was very professional and checked in with us several times during our time at the dealership. Overall great experience; was a busy Saturday so somewhat delayed but the place was very busy!!
2018 INFINITI QX60 Base Review
Best car I've owned
by WMS from Franksville, WI
April 9, 2019
5
My daily commute is approximately 90 minutes one-way. Once I purchased my Infinity Q60, it seems near minutes vs. hours behind the windshield. Infinity Q60, with the 3.0-liter twin turbo, fully adjustable seats, Infinity INTOUCH system makes a fantastic car to drive. And I look good driving it.
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Used

2019 INFINITI QX80 LUXE

37,996 mi.
$55,991
GOOD DEAL $660 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Beige
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Bloomington Chrysler Jeep Dodge RAM
() -
(952) 314-8129
4.8 (328 reviews)
14 mi. from 55428
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Bloomington Chrysler Jeep Dodge RAM Review
Outstanding Service from 4 1/2 hours away!!!
by Debra from Grand Forks, ND
November 6, 2018
5 5 5 5 5 4.8 (328 reviews)
Hands down the best car buying experience I have ever had and 75% of it was completed via phone and email. Jesse negotiated my trade-in fairly (unliked my local dealer) and when it came to seeing what I traded it in for in person, I was grateful and relieved to find that he and the marketing team for my 2014 Jeep Grand Cherokee (Overlander) were 100% accurate. Jesse negotiated my trade-in fairly and Chad welcomed me in the parking lot. Once the finance team made the trade-in and paperwork painless, Chad made sure that before I pulled away, I was comfortable with all the options the Overlander provided and knew how to use them. I am 100% satisfied and pleased with everything from start to fnish and will recommend Bloomingtoncjd.com to anyone and everyone. Thank you for being a fair and honest dealership!
2019 INFINITI QX80 LUXE Review
Love it
by Major from Pensacola Fl
February 7, 2019
5
My husband been waiting for this purchase for a couple of year and it was worth the wait. This is our traveling auto cant wait to hit the road.
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INFINITI Certified

2018 INFINITI Q50 3.0t Red Sport 400

31,472 mi.
$43,990
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Luther INFINITI of Bloomington
() -
(763) 634-8364
4.8 (161 reviews)
14 mi. from 55428
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Luther INFINITI of Bloomington Review
Service Department is the BEST!
by Burchmies from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (161 reviews)
I have been going to Luther Infiniti for over 10 years, they are my FAVORITE. I bought my second Infiniti just because Rudy and the whole service team are amazing (well, and I love the cars too). They accommodate me on times, they wash and vac my car, and they always fix things correctly the first time (not that there are many of those) - if there is something that was un-expected, they work with me on figuring out the best way to handle the repair.
2018 INFINITI Q50 3.0t Red Sport 400 Review
Shocked at the amount of interior Road Noise.
by Ford Fan from Las Vegas, NV
January 1, 2019
3
Road in a brand new Q50 with a friend who had it as a rental. I was astounded at the amount of road noise in the cabin and all windows were up. Had to raise our voices to talk above the road noise. Shocked because I've always heard that Infinitiy's are great luxury cars. I'll stick with my Ford Explorers...they are dead quiet.
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INFINITI Certified

2018 INFINITI Q50 3.0t LUXE

26,187 mi.
$34,990
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Luther INFINITI of Bloomington
() -
(763) 634-8364
4.8 (161 reviews)
14 mi. from 55428
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Luther INFINITI of Bloomington Review
Great experience working with Dave Mrozek
by Eric from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (161 reviews)
I was a first-time Infiniti shopper looking for a used Q50. I contacted Bloomington Infiniti and set up an appointment with Dave Mrozek. He treated me with respect and made me feel like I was already a member of the Infiniti family. Dave was happy to take me on a test drive and explain the features I wasn't familiar with. I appreciated our friendly conversation and felt very comfortable with my decision to purchase. He proved himself a solid and trustworthy guy who I look forward to working with again when I upgrade to a more expensive model!
2018 INFINITI Q50 3.0t LUXE Review
excellent luxury for the price of a mid class
by LeoZZZ from LA, CA
December 17, 2018
5
It’s like driving a 60k bmw but only paid 40k, best value car I have ever had. The aggressive looking is awesome, plus the seat is very comfortable. The only down side is gas mileage of the car is always around 20mgh, not 23 as they stated.
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INFINITI Certified

2019 INFINITI QX50 ESSENTIAL

25,259 mi.
$38,990
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: AWD
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Luther INFINITI of Bloomington
() -
(763) 634-8364
4.8 (161 reviews)
14 mi. from 55428
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Luther INFINITI of Bloomington Review
Knowledgable and helpful Sales Staff
by Q50guy from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (161 reviews)
I purchased my 2014 Q 50 from Steve DiFiore. He was tremendously helpful and made the purchase experience very easy. You can tell he cares about his clients and his knowledge of the Infiniti product line was impressive. Top Notch!
2019 INFINITI QX50 ESSENTIAL Review
A lot to get used to
by Hard to Shift from Cleveland, Ohio
May 15, 2019
4
I like the ride and gas mileage. It is beautiful, stylish and floats on the road. The gear shift takes a lot of getting used to. It's really difficult to find Neutral. I'm scared every time I get in the car that I will put it in the wrong gear and go forward when I want to backward and vice-versa.
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INFINITI Certified

2018 INFINITI QX80 Base

38,026 mi.
$62,990
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Luther INFINITI of Bloomington
() -
(763) 634-8364
4.8 (161 reviews)
14 mi. from 55428
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Luther INFINITI of Bloomington Review
Five Star Service
by garknut from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (161 reviews)
We were so glad that we had the opportunity to meet Steve Difiore, and the level of service he provided was above and beyond. From the beginning when we first stepped into the infinit dealership, he was committed and understood what we were looking for in a car. Steve went the actual mile to communicate to us about the vehicle, and had the patience to deal with us, and God knows we are not easy to please people. After a few months Steve found us the right car!!! Then when my wife found some things she didnt like about the car after the sale....(small things)...Steve was right on top of it and communicated to us and made arrangements to fix the issue. We buy and trade cars all the time, and have had plenty of experience with dealerships and no question..... we will call Steve again!!! If management reads this ....please keep Steve happy you need him in your dealership!! Five stars from us....Thanks Steve for stellar performance!!! And we love our new car!!!
2018 INFINITI QX80 Base Review
QX80 Best Value for the money...
by Road-Dog '89 from Elkhart, IN
January 21, 2019
5
This is our 2nd QX... we had a 2011 QX56 that gave us a great 128K miles. We purchased the 2018 base loaded up and it has not disappointed. We drove the Cadillac, Lincoln Nav and the layout, spacing, design, drivability is as good or better for 20K less. Most notably they have done an excellent job of making the cabin even quieter then the previous versions. Whisper quiet. Best back seat leg room of the entire segment.
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Used

2018 INFINITI QX60 Base

84,583 mi.
$30,996
GOOD DEAL
  • Ext. Color: Black
  • Int. Color: Other
  • Transmission: CVT
  • Drivetrain: AWD
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White Bear Mitsubishi
() -
(651) 237-5273
4.9 (309 reviews)
16 mi. from 55428
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White Bear Mitsubishi Review
Great Customer Service
by Outlander Sport, 2017 , Limited edition from White Bear Lake, MN
November 6, 2018
5 5 5 5 5 4.9 (309 reviews)
Jennifer was really great to work with. She helped us find just what we were looking for.
2018 INFINITI QX60 Base Review
Smooth driving SUV
by vaz from PORTER RANCH
December 11, 2018
5
This drives more like a car than a SUV. Love the inside. and outside. The car cameras are great but can be confusing when multiple views are on. Otherwise the car has been wonderful so far.
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Used

2018 INFINITI Q50 3.0t LUXE

28,185 mi.
$31,000
GREAT DEAL $1,452 Under
DELIVERY AVAILABLE
  • Ext. Color: Brown
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Cornerstone Kia
() -
(763) 219-8219
4.8 (81 reviews)
17 mi. from 55428
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Cornerstone Kia Review
Used kia soul purchase
by merle413 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (81 reviews)
I arranged the buy on the internet and over the phone. We made the deal and met the next after noon. Will did a great job in finding my car and closing right on time, 2:30 pm. No stress at all and I have a happy wife so happy life. Thanks Will!!
2018 INFINITI Q50 3.0t LUXE Review
Most reliable car I’ve own
by LindaBC. from Winston-Salem N.C.
April 8, 2019
5
This car meets all of my needs. It’s a great smooth ride. It’s just the right size, has very comfortable seats and is loaded with technology. A very pretty car!!
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Used

2019 INFINITI QX50 ESSENTIAL

38,152 mi.
$34,495
GREAT DEAL $3,297 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: CVT
  • Drivetrain: AWD
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Luther Burnsville Volkswagen
() -
(763) 634-8248
4.9 (2452 reviews)
22 mi. from 55428
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Luther Burnsville Volkswagen Review
A Fantastic Customer Experience
by VWFAN320 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (2452 reviews)
I highly recommend selecting Burnsville Volkswagen as your next place to purchase a car. In the age of social media and online shopping, word of mouth for product, and convenience for purchasing, reigns supreme. However, after my experience at Burnsville Volkswagen yesterday, I was resoundingly reminded how important, and fantastic, working with people can be. I worked with Sales Specialist Travis Brockman and Finance Manager Tom Walsh for my car purchase. From the moment I met Travis, I knew this was the the individual to work with. Travis is first and foremost, a true car and Volkswagen enthusiast. It was fantastic working with someone that has passion for the product and brand they are selling. Passion in what you sell changes everything in a sales conversation; the interaction with Travis and I was far beyond numbers and value-cases for purchasing. Travis and I spoke about cars and what specifically about my next car was important to me. I felt he understood right away how I wanted to feel when driving my new car. After that initial exploratory discussion, Travis instantly knew the car I needed: a Golf GTI. The GTI has aggressive styling; decades of heritage in being the first "hot hatchback"; solid car culture following; excellent options; competitive drivetrain; fantastic value. Many items I was interested in for my next vehicle. After picking out the car and starting the financial conversation, I was able to meet with Tom Walsh. I'm 34 years old and have heard endless stories about car dealership's employees suddenly losing their ability to listen and becoming "pushy." Luther Burnsville Volkswagen are categorically not part of that stigma. Tom brought me into his office and made what I perceived to be the "scary" part of the afternoon - me making a sizable financial commitment for a long period of time - into a comfortable and encouraging conversation. Tom walked me through a number of options that I might see value in adding to the car before taking it home. I was able to ask him numerous questions about the additional services and he was completely able to answer with confidence. Without Tom's particular personal brand of insight and calm, I can see why this part of the process could be intimidating. It was not at all intimidating for me. Once the paperwork was signed, I got to the fun part: taking delivery of my brand new car. Travis walked me through all of the features of the car and got everything setup - bluetooth connection, Apple Car Play, vehicle settings, etc. With the car personalized, and the ink dry, I could confidently leave with my new car knowing everything had been taken care of. I was completely besides myself in how fantastic of a customer service experience I just had. Was I listened to? Absolutely. Was I catered to? Completely. Was I explained everything pertinent that I needed to know? Certainly. The employees at Luther Burnsville VW genuinely had me feel they had my best interest at heart. I would recommend doing business here to anybody. If you have the opportunity to do so, specifically reach out to Travis and Tom, I can't stress enough how easy, stress-free and, most importantly, fun they made purchasing my new car today.
2019 INFINITI QX50 ESSENTIAL Review
Something New For Me
by Jim L from Sarasota, Fl
May 9, 2019
5
After owning 3 Honda vans I both needed to downsize and to drive something different for a change. The size is perfect for me and the SUV drives and performs well. It has lots of power. Very comfortable front seats as well. I’m looking forwards to driving the QX 50 for many years!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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