Fist service on my new Ford - as always the staff were super helpful the service was done on-time and to the quoted cost. We have deal with the folks at Superior Ford in Plymouth for a few years and their friendliness and willingness to go the extra mile have always impressed.
Was good walk in got to test drive car I was interested in Brett helped us out with that liked the car and service I was getting one slip up with the financial part warranty issue got that corrected all good now
I had my car in for an oil change and ended up with a significant oil leak. Had to take it back to get the problem corrected. The drain plug hadn't been tightened. Seems like such a basic thing to overlook. Not impressed! Update: I was contacted by the service manager, very concerned about my bad experience, and wanting to make it right. He offered me two free oil changes, which I accepted. To be honest, I have been to this dealer many times and my previous experience has been good. So, I have updated the overall rating from 2 stars to 4 stars.
Our salesman, "Country", was stellar. He didn't pressure us while answering all our questions and locating the perfect truck for us. It was a blessing to walk in on Black Friday and get such unexpected quality customer service.
Very Professional. Willing to work WITH their customers. I knew exactly what I wanted and I tried dealing with several other dealers with less satisfaction and success. I will go back to Luther Brookdale.
They were able to get me a new car even with bad credit. Thank you mauer Chevrolet for giving me a chance to build my credit.
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