Used 2020 Jeep Cherokee for Sale in Richmond, MI

I had been searching for the car that I wanted within my budget for a while and other dealerships just couldn't meet my needs and often tried to push me in a direction I didn't want to go. Then I found the listing for (now my current car) a Jeep Renegade in my budget on Cars.com with lots of information/pictures and descriptions. However, it didn't have luggage rack rails...So I used the Cars.com feature to ask a question on wether they could be added. Within a day of asking my question I got an email and a text from the seller (Brian) at Extreme. Awesome customer service and very personable. He cleared up my question and scheduled an appointment to see the car. I got to the dealership early and they already had the car pulled up, handed my mother and I the keys and said "take it for a spin - go get lunch if you want to". It was wonderful being able to test drive a vehicle without the pressure of the salesman there. Beyond that, the salesman, Brian, was absolutely awesome! He made sure all of our questions were answered and even the owner of the dealership came in to help us when we had questions about the Carfax - took the time to dig up photos of the car when it was purchased at auction. Next thing I know I was driving my perfect car away with a full tank of gas within the budget I had set. It was also wonderful the ease it was to finance my car through a credit union and not a dealership - Extreme worked seamlessly with it and never pushed me away from the decision to use a credit union Great car buying experience.

I contacted several dealerships Sunday night online, Monday morning a man named Jayson from the Classic VW in Mentor, emailed me and asked about the car I was interested in. He was extremely helpful and I ended up coming in Monday evening and leaving with a brand new 2017 Tiguan that same night. I dreaded coming into the dealership because I have a hyper 6 year old son and couldn't stay for hours but at VW everyone was waiting for me. The car I inquired about was detailed and parked right up front waiting for me to test drive, the salesman was very courteous and informative and the finance manager had my paperwork ready to sign and go. Several people including the GM made sure my son was comfortable, offering both of us beverages and him a toy. I am very satisfied with the experience I received at VW and will recommend them to anyone looking to purchase a new vehicle.

My family and I stopped in today to have a look at a car to replace my wife's aging vehicle. We were fortunate enough to get Catherine McMillan to help us out. She listened carefully to my description of my needs and offered a range of very helpful suggestions. We settled on looking at a Chevy Cruze and she set us up with a test drive. I emphasized we were at the very beginning of our car search and wanted to make a decision on something before my wife's car failed for good, but that we would not be making a purchase until the failure occurred. In other words, she understood we were not going to walk out with a car. From the git-go she respected that and offered no sales pressure whatsoever. She listened, answered our questions and made suggestions. From the beginning she made us feel like she wanted what was best for us. Her attitude changed my car shopping experience from one of dread to one to which I look forward. We haven't made any decisions yet, but she gave us over two hours and we decided we'd need to visit again (the kids were getting antsy). We're looking forward to it!

I called on a Navigator that they had in stock. I was an hour away, but he sales manager told me that the car may have an engine problem and they are taking it offer the lot. I was happy that they did not make me drive all the way out there and try to flip me in to something else.

Bought a 2018 300 from the waukesha dealership. Not a great experience. Goes to show the difference in management. 76th st manager chad formicio helped me with my questions, provided me a owners Manuel for my car. Cared!!!!! Clem in service was awesome and upfront about wait time and scheduling. Way to go 76th! You made me feel like I mattered. Service after the sale keeps you coming back. Waukesha could learn a lot from chad Formica.

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

Had a great experience here. My first time buying new and they tolerated me and my negotiations long enough to get me the deal I needed (or I was going back to used car buying). I stopped by twice this week and each time several friendly people were eager to help me. Though I didn't make the deal with Frank V., he helped with the paperwork and entertained me while waiting for financing and stuck around to get me in my new car and answer any final questions. I highly recommend this dealership. It was my best experience over others in the area - Zeigler actually talked about the price of the car first (and trade in negotiation) instead of muddling it all up and focusing on monthly payments. Norvell went out of his way to help me on his day off. And Lawrence in financing was a big help. Thanks again guys! Will send more people your way (don't worry, I won't come with 😄)!

Stopped in to get my first oil change for my Ram 1500 Big Horn - they were done before I sat down. Great service, Josh Galiher was great! I will definitely bring my truck back for additional service.

Micheal is a very approachable and relaxed salesman. I observed him with another female customer and he has compassionate understanding of people and their needs. Being a female I did not feel like I was being treated differently but that he respected my choices and requests. Very patient and kind! No pressure, detailed, and efficient 👍 Lauri Johnson

I was in a bit of a bund having 2 vehicles and 2 payments. I decided to go to Russ Darrow to look at a new 2019 jeep because I have always heard great things about Jeeps. I found Russ Darrow online when I went on True Car.com. they were the first place I chose to look at buying a new vehicle. Michael was the first person who came up to me and right away I knew I would be buying a Jeep from him. He was very informative and was not pushy or a fast talker like most salesman. I would definitely recommend Russ Darrow to anyone looking to buy a new vehicle!

Recently purchased my 3rd car from Carsense and must say it was an overall great experience! Jared & Keith (Bear as well) were absolutely outstanding and made the entire process of purchasing a new car painless and easy! The car we were interested in was at a different location, however they made it easy for us by bringing the car to us rather than drive to another location. The service we received was top notch and consistent throughout the process which is appreciated from someone also in sales. -TS

My old car was tired and no longer able to do the long hauls pulling a trailor which was and is vital for my business. I had done a lot of research on line trying to figure out what car would fit my needs and budget. I came up with the Chevy Colorado (pick-up). I had many other dealers reaching out to me for my business. The one true thing that I new is that I wanted to purchase my new car from a local dealership. I called for an appointment and they set me up with Vin. Vin took his time with me, was very thural and listened. He put the Colorados side by side to see the comparison. Test drove the top of the line, a bit stiff for sitting behind the wheel for 12 to 14 hour drives. It was also out of my price range. Then Vin worked his magic and the 2015 Jeep Grand Cherokee showed up and it choose me to be it's new owner! It's been magical and I am extremely grateful for Vin intuitiveness!

I'm glad to say that I had a great experience buying my new 2017 Kia Sportage. Being as I have always owned toyotas or Hondas, I was shocked that this car has such good quality and is so fun to drive. The entire buying experience was pleasant and efficient.

This was my first time visiting, but not for my husband. JOSH KEMP was awesome,and a pleasure to do business with. Out of all the dealerships I've been to over the years, I'd have to say that this one was the best. Mr Kemp worked hard to get us where we needed to be and made the process more enjoyable than stressful. Thank you Josh fur such great service, and thank you Five Star for having such a great staff. We will be returning.

Hola hoy fui por primera vez al dealer Dodge en 11550 Lyndon b Johnson fwy Liz Pérez ⭐⭐⭐⭐⭐muchas gracias por la gran amabilidad y dedicación a su trabajo desde que llegué el servicio exelente recomendado . ��

I came in at around 10:00 am, WITHOUT an appointment, to have a recall done on my 2016 Jeep Grand Cherokee, arriving after the usual busy early morning rush. It was no problem without the appointment, and they had me in-and-out in less than an hour, which is fantastic! Even at that time of the morning the service drive was spotless, as is the whole store!!! Phillip Evdos was my Service Adviser. He was very courteous, efficient, and knowledgeable as to what I needed done. After the work was preformed, the Service Manager Justin Bantock even took a moment out of his usual busy day to introduce himself, wanting to make sure I was happy and that my visit was satisfactory. They are obviously interested in customer service at this Autonation Jeep Store. Needless to say, I will continue to give this store my business.

Rob was amazing! By far the best car salesman I've ever had. He was knowledgable, accommodating, not pushy in the least, professional and friendly. He's a hard working veteran, who will work hard to get you a great deal. Be sure to ask for Rob if you want the best car shopping experience!

The reason I went to Stephen Wade was that a friend had advised to go there and ask if they could match a pending deal for a Ram truck that was offered by a dealer in Phoenix. That deal had seemed to good to be true - a chance in a lifetime. But timing and circumstances made it difficult to make the drive to Utah and I was not certain that this dealer would honor the price of the 2017 Ram and the trade-in they had offered for my truck online So I drove the short distance to Stephen Wade and they spent a lot of time with me - talking about trucks and cars and rebates and looking for available vehicles on their lot that came close to what I had in mind. And they opined that maybe the deal in Phoenix was just to attract customers and not valid. What they did was locate a 2017 Ram truck, base model, that I liked and said they would order it and gave me a good price,. And they checked out my truck and told me the amount they would offer for that trade-in. I was disappointed at the trade-in value. I had not cleaned it up and cleared out my stuff because I was not really looking to buy - just checking them out. But I liked the truck - as it appeared on paper, having tested a similar truck - so I accepted and we began the sale process and then it appeared that truck was no longer available. They located another of the same model with a more amenities at a higher price. I did not care for the extra features and I wavered - and they lowered the price and added rebates and it came to almost as good as the tentative offer in Phoenix, and by this time I was excited about getting a new truck. So I accepted and signed the papers. Then I regretted the decision since it will put me farther into debt and the Veterans Administration has decided to ignore some medical expenses for surgery by a doctor outside the VA. which I had expected to get them to pay. A friend advised me to go back to Stephen Wade and tell them I want to cancel the deal because it was not a good move for me financially. I did so. They told me there was no 3-day window to return a new vehicle in Utah, as the friend has suggested. But they worked on it and came back with an offer to effectively raise the trade-in allowance on my old truck and refund the increase in cash. I figured I could use this to make a couple monthly payments on debts and by then my situation would be more stable and so I was happy to accept. Then the truck arrived and I cleaned out my old truck and drove there and made the exchange. They took some time to explain features of the new truck, changes in technology that I will take time for me to get accustomed to. And they have called me since to check on how I am doing with the new truck. Mostly I am pleased at the amount of time and trouble they went to get me comfortable with the truck and the deal. And I love the truck.

When beginning my car buying process, I was dealing with a salesman named Chris, who turned out to be extremely unprofessional and rude. He hung up on me when I told him that I would not be financing through the dealership. But once I arrived I met Dennis, another salesman, who was EXTREMELY PROFESSIONAL AND HELPFUL. If it wasn't for him, I would not have given the dealership another thought, and would have taken my business elsewhere. Dennis was great and straightforward. Then once I picked a car and began signing all the paperwork with Rick, the finance guy, I was even more impressed. He was very personable and professional. I will be driving back to the dealership (from California to Arizona....5 1/2hrs) when I purchase my next Jeep!