Jeep Cherokee for Sale in Southfield, MI

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Used
$15,500 51,216 mi.

2015 Jeep Cherokee Latitude

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Suburban Toyota of Troy
() -
(866) 892-5317
4.8 (971 reviews)
6 mi. from 48034
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Dealer Review
What a great experience!
by JesusHR from DealerRater.com
November 5, 2018
5 5 5 5 5 4.8 (971 reviews)
Great experience with this Toyota/Scion dealer, I got my car through Ryan Hennard who was really friendly plus professional and he did a very good job convincing me to buy a new car, I must confess that I was actually convinced to buy an used 2006 Mercedes E class, but fortunately it got sold, so I decided to test drive the Scion TC and then the FRS Release Series in which I immediately fell in love with. I fully recommend this dealer, they have in their inventory used cars in really good shape, but the best thing they have is professional and kind personnel, if there were 10 stars I would give them 11 👏🏼👏🏼😁😁😁 by the way, I am very very happy with my purchase Congrats! Jesus Herrera Ricano
So impressed with my Jeep!
by sminor from Rose Hill, VA
May 14, 2019
5
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
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Used
$13,500 74,868 mi.

2016 Jeep Cherokee Latitude

Great Deal
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Dick Scott Chrysler Dodge Jeep RAM
() -
(734) 259-3115
4.5 (1585 reviews)
13 mi. from 48034
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Dealer Review
A League of their own!
by G from DealerRater.com
December 3, 2018
5 5 5 5 5 4.5 (1585 reviews)
Made a call Friday evening stopped by Saturday confirmed the vehicle I was searching for was available and due to the honesty, efficiency and professionalism of Everyone I came into contact with at: Dick Scott Dodge Jeep Ram 684 Ann Arbor Rd Plymouth, MI 48170 I spent a total of approximately 30-45 minutes to complete all necessary paper work for a lease. The following Monday Morning the vehicle was detailed and had Big Red Bow on the hood when we arrived. It was evident that no time was wasted for anyone and they had gone beyond what I had expected to accommodate this sale. We will be returning again and again... Thank you Respectfully, G
Sturdy vehicle that's not boxy
by AnJMom from Fords, NJ
May 5, 2019
4
Nice sized SUV with lots of amenities. Solid interior to stow all my stuff. Comfortable for the adult family of four. A great upgrade from my 200K ride. Looking forward to beach season.
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Used
$16,370 95,846 mi.

2015 Jeep Cherokee Trailhawk

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Sellers Subaru
() -
(888) 852-7801
4.7 (406 reviews)
23 mi. from 48034
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Dealer Review
Alex and Steve - THANK YOU!
by Tkincaid22 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.7 (406 reviews)
Turned in my 2015 Buick Verano for a 2018 Subaru Impreza Sport and I'm officially in love! I'm the first person in my family to have a Subaru and they all should be jealous because this car is awesome. BIG THANKS to Alex S. for talking me into the upgraded model with sunroof, sound system and coincidentally a remote starter (MAJOR SELLING POINT!) This was definitely a quick and painless process, sans the pushy salesman quirk. Alex was also able to withstand my father's humor and interrogation process...commendable in and of itself. Jokes aside, Sellers has been so great to my family and I over the years. I couldn't be happier. #Subie
Car with a classy look and feel
by Lizadoliddle from Hedgesville, WV
April 22, 2019
4
Car gets great gas milage and turns heads with the style and look. Has some great and different features than I have not had in the past. Since it was used and had some miles on it, all the new car bugs should be gone. From what I have read this Jeep Cherokee had some real issues. Glad that they are not mine or at least none as of yet.
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Used
$16,800 42,304 mi.

2014 Jeep Cherokee Latitude

Good Deal
HOT CAR
  • Ext. Color: Green
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Shuman Chrysler Dodge Jeep RAM
() -
(888) 390-5705
4.9 (6195 reviews)
10 mi. from 48034
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Dealer Review
Always Good Work
by Lindauer from DealerRater.com
November 6, 2018
5 5 5 5 5 4.9 (6195 reviews)
Came in for a recall update, an oil change and a non-functioning Cruise Control/Adaptive Speed Control issue for my 2012 Grand Cherokee Overland Summit that I purchased used w/addition purchased warranty, from Shuman in late Spring this year. During the oil change, a fluid leak was discovered in the steering rack. The CC/ASC module was found to be faulty as well. The rack and the module repairs were $4000.00. Upon inspection by warranty specialists, the rack and module were replaced free of charge. Thank you Jesus! Eric Ekland, the Shuman Technician who made all repairs, spoke with me per my request at the conclusion of the job and thoroughly went over all the work that he had performed. I have worked in the Automotive field since a young teenager (now 59). I currently work in Automotive R&D but worked previously for many years as a mechanic. One of the hardest things for me to do is to turn my vehicle over to another set of hands to address issue that I could usually take care of myself. I am a technical perfectionist and a bit of a dealership skeptic The Rack replacement is a big job requiring substantial disassembly to the front suspension and drive-train cradle to facilitate access. There is a lot of things that need to back together correctly for a successful repair outcome. After Speaking with Erik, I am confident that he possesses all the necessary talents and customer service attributes for providing me with peace of mind that my vehicle was repaired correctly. I requested to Erik that he be the only technician to work on my vehicle for any future repairs at Shuman. The best thing about Shuman Dodge Jeep Ram for me is the emphasis they place on relationship building. From Mr. Shuman, Mr. Zeigler, the Service Staff all the way to the lady who answers the phone, they all have been wonderful and helpful; this is why I come back. Lastly: A few words about a young man named Hunter. Hunter is a teenage Apprentice Technician and Porter/Shuttle Driver at Shuman. Hunter reminds me much of my youthful self years ago when I wore the moniker of "Gearhead" proudly. While being shuttled by Hunter we talked at length about cars, growing up young today, original Hemi Cuda's vs. Hellcats, to name just a few. Hunter embodies having the greatest internal gifts (sorely missing in todays youth) needed to carry him into an automotive career (or any career for that matter); interest, initiative, excitement and enthusiasm. Somebody get that boy a Mentor and train him well! Thank you Shuman Matthew Lindauer
Familiar with Jeep Product
by Ken M from Fall River, Ma
April 27, 2019
5
Great second vehicle with style and comfort. Have owned many Jeeps, one of my last jeeps had over 250,000 miles and was still running well.
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Used
$15,080 63,421 mi.

2014 Jeep Cherokee Limited

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automanual
  • Drivetrain: FWD
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Mark Chevrolet
() -
(734) 329-5611
5 (1070 reviews)
15 mi. from 48034
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Dealer Review
Chevy Cruze re-lease
by Bpaolucc3@gmail.com from DealerRater.com
December 3, 2018
5 5 5 5 5 5 (1070 reviews)
I originally leased a 2016 Chevy Cruze from Mark Chevrolet two years ago and was trying to lease the same vehicle again for the same monthly payment, apparently a difficult task! As a student I was originally looking at dealerships closer to my University, but was consistently quoted $50-$75+ more a month for the same car (2018 model). I was feeling resigned to giving up leasing a Cruze and looking into cheaper options; but I figured I would drive over to Mark Chevrolet and at least see what they offer. It was well worth it! Steve Adams really helped me find a lease that worked for me! He was friendly and flexible with my specific circumstances, while I originally came for the cheap lease, I'll stay for the great customer service!
Love it!!
by Louisarob from MarysvilleMa,wa
April 21, 2019
5
We have the limited and we love all the features.gonna sell the cadillac!this jeep is very comfortable and nice to drive.Would buy another one,love it!
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Used
$14,666 100,342 mi.

2014 Jeep Cherokee Limited

Fair Price
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Golling Chrsyler Dodge Jeep RAM
() -
(888) 904-2376
4.9 (2990 reviews)
7 mi. from 48034
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Dealer Review
Recall, recall, recall
by JeepGirl from Farmington, Mi
December 3, 2018
5 5 5 5 5 4.9 (2990 reviews)
Came to Golling after being frustrated with Jeep recalls because of service at another dealership. I was ready to turn this thing in. Sick. Of. It. Luckily, Chuck took care of me. He even made me laugh about the whole thing. Now I’m back to looking forward to a top down summer in my Jeep again!
Very comfy!!
by imgrace2 from Indianapolis, IN
April 19, 2019
4
The interior was nice and very comfy from what I saw. I think it was a good car overall. 4/5 stars because it was nice and comfy.
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Jeep Certified
$22,477 39,135 mi.

2016 Jeep Cherokee Trailhawk

Good Deal
  • Ext. Color: Other
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Rochester Hills Chrysler Dodge Jeep RAM
() -
(248) 237-3426
1 (104 reviews)
13 mi. from 48034
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Dealer Review
Rochester Hills
by SamanthaJ from Almont, Mi
November 6, 2018
5 5 5 5 5 1 (104 reviews)
My overall experience at the Rochester Hills used car location was 5/5. The guy who greeted me in was very friendly and took care of any questions that I had. They seemed very organized and honest with any question I had regarding the car I was interested in. I have not purchased from them, as I am still searching for the right car, but would recommend them in a heartbeat.
Great car
by David from Laguna Niguel
April 28, 2019
5
Is fun and good on gas mileage and a lot of fun. I would definitely recommend it to everyone. I hope you have fun also.
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Jeep Certified
$23,522 18,812 mi.

2016 Jeep Cherokee Limited

Fair Price
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Shuman Chrysler Dodge Jeep RAM
() -
(888) 214-0285
4.9 (6195 reviews)
10 mi. from 48034
Authorized Jeep Dealer
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Dealer Review
Excellent service visit
by rico from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (6195 reviews)
Schedules service time to bring in my Pacifica for recalls. Scheduled time was 10:30 am Brought my vehicle in at the scheduled time. Was told it would take approx. 1-1/2 hours. Was pleasantly surprised that it only took 40 min. 👍 All service personnel were very courteous Also purchased an extended warranty
Best vehicle ever!
by Beth@1955 from Trenton, NJ
April 27, 2019
5
Met all of our wants and needs, beautifully maintained, clean as a whistle. Has all the bells and whistles I never thought I wanted! Comfort, value and reliability.
PRICE DROP
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Used
$23,650 $24,999 22,516 mi.

2017 Jeep Cherokee Trailhawk

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Varsity Ford
() -
(888) 391-6939
5 (1720 reviews)
29 mi. from 48034
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Dealer Review
Best FORD Dealership
by Fordgirl from Roseville MI
November 5, 2018
5 5 5 5 5 5 (1720 reviews)
Best Ford Dealership in Michigan! We drive from Roseville to purchase our new vehicles from here. Largest selection, and the best deals. They dont push you into making a purchase you dont want, and treat you like family.
So far so good, only had it for two days barely.
by Star75 from Oklahoma City
May 16, 2019
5
Great car! It has a lot of space. I never imagined myself in an SUV. I have always been a sedan woman. I love it, it’s very comfortable, spacious and drives just like a brand new car!
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Used
$19,995 36,256 mi.

2015 Jeep Cherokee Limited

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Sterling Heights Chrysler Dodge Jeep RAM
() -
(586) 630-3634
4.3 (913 reviews)
14 mi. from 48034
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Dealer Review
Buyer
by PatH from Fraser, MI
December 3, 2018
5 5 5 5 5 4.3 (913 reviews)
Marty, salesman, is very professional and honest. He has held true to everything that he said he would do. I have no complaints with this dealership. If you are looking for a dependable used car, I highly recommend Marty. In today's society, this type of service is not the norm.
Most reliable vehicle I've owned
by Jeep tough from Waverly hall ga
April 20, 2019
5
I've had chevys and toyotas this jeep blows them away with quality and performance my last jeep cheerokee I put 300 thousand miles on it and was running great when I sold it
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Used
$17,210 47,465 mi.

2016 Jeep Cherokee Latitude

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Jim Riehl's Friendly Chrysler-Jeep
() -
(586) 486-3638
4.8 (411 reviews)
13 mi. from 48034
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Dealer Review
Happy with service...but the tires? NO!!
by Gary Stroup from Warren, MI
December 3, 2018
5 5 5 5 5 4.8 (411 reviews)
Overall, I am happy with the service I received and have been since leasing from Friendly Chrysler. You guys do a good job! Regarding this lease, though, I am quite unhappy with the tire wear. This is the second 200 I have leased. The first one had Goodyear tires on it. No problems. I used the 36,000 miles on my lease without a wear problem. This 200 has Kumho tires on it. At 31,000 miles, they are already at a point where they need to be replaced. That is ridiculous to me. I don't expect to have to replace tires with a 36,000 mile lease. This has brought me to a point where I will consider another manufacturer, as well as Chrysler, and not simply automatically lease another Chrysler product, even though I have been happy overall with both vehicles.
Most Car Dependable Jeep
by Jeep Cherokee from Georgetown,Sc
April 27, 2019
5
This Jeep Meet My Needs,My Son Loves it,I Love My Jeep It Rides So Smooth .I'm Finally At Peace Cause I finally Got What Always Wanted!!!
Used
$20,542 53,941 mi.

2015 Jeep Cherokee Trailhawk

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Ray Laethem Chrysler Dodge Jeep RAM
() -
(313) 924-1130
4.8 (216 reviews)
20 mi. from 48034
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Dealer Review
You should check out Ray Laethem, it worked for me
by David from Rochester Hills, MI
December 3, 2018
5 5 5 5 5 4.8 (216 reviews)
I visited Ray Laethem to view their inventory - I had never been there before - with the intent to lease a Cherokee. My needs were quickly met, the price was lower than I had expected, they had what I wanted in stock, I viewed the Cherokee that I had selected, my salesperson answered my questions and fully explained the features, and I made arrangements to lease that Cherokee. It was smooth, informative, and quite simply - all that easy. I recommend that you give Ray Laethem the opportunity to meet your vehicle needs - and, like me, I am sure that you will be happy with the selection, the service, the price, and the delivery - just like me...
I really want to have Jeep Cherokee
by Recep from NORTH PLAINFIELD, NJ,
April 7, 2019
5
I love Jeep Cherokee looking, I think that it's very comfortable and safe to drive, so I am looking for buy one to enjoy drive.
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Jeep Certified
$20,999 41,565 mi.

2016 Jeep Cherokee Limited

Fair Price
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Bill Snethkamp Chrysler Dodge Jeep RAM
() -
(877) 227-6854
5 (12 reviews)
10 mi. from 48034
Authorized Jeep Dealer
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Dealer Review
Awesome!!! Salesman JT YOU Rock!!
by Charlie T from Grosse pointe
November 6, 2018
5 5 5 5 5 5 (12 reviews)
Can't say enough about the professional way JT handle everything with my deal!
Below Expectations
by Gearhead from Boston, MA
April 25, 2019
3
My Jeep was a real looker. Black on black. Very comfortable. Needed more options, especially a 6 instead of a 4. The 4 strained too much, and mileage was not good, as well as a buzz from the engine. I didn't keep the Jeep very long.
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Used
$14,486 60,123 mi.

2014 Jeep Cherokee Latitude

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Sterling Heights Chrysler Dodge Jeep RAM
() -
(586) 630-3634
4.3 (913 reviews)
14 mi. from 48034
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Dealer Review
Alix Barone
by Chuck from Sterling Heights, Mi.
November 5, 2018
5 5 5 5 5 4.3 (913 reviews)
5 star sales service from Alix Barone, sales rep. Price agreed to before final paper work did not change at close out of sale a week latter. Very knowledgeable on product lines and tries to get best price for the car you want. Never felt pressured and she was very courteous.
Very nice and clean , dependable
by Granny from Hallettsville texas
April 5, 2019
5
This car is very nice and clean . Dependable! Good on the road . Lots of room . Good for all my needs and then some
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Used
$11,995 126,786 mi.

2014 Jeep Cherokee Limited

Fair Price
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Dick Scott Chrysler Dodge Jeep RAM
() -
(734) 259-3115
4.5 (1585 reviews)
13 mi. from 48034
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Dealer Review
Awesome Experience
by DAMWRITE64 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.5 (1585 reviews)
I had leased vehicles for the past 10 years, from another dealership. I made a call to Dick Scott. Eric called me back quickly. He was able to get me out of my current lease and into a new car for less than my old payment. From Justin in financing to delivery, the entire process was amazing, Professional, fast, and fun! I???m already in negotiation with Eric for a second vehicle. Highly recommend them! David ( A very satisfied & happy new customer)
This vehicle is all I hoped it would be and more!
by Jersey from Philadelphia PA
February 11, 2019
5
The 2014 Jeep Cherokee is exactly what I needed at this point in life. Not too big, not too small. Perfect price point, plenty of room, comfort & safety features... All the bells & whistles I could want. Fun ride! Which says alot considering I do a great deal of driving for work & play.
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Used
$17,656 91,527 mi.

2014 Jeep Cherokee Trailhawk

Fair Price
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Alfa Romeo & FIAT of Lakeside
() -
(866) 980-5226
4.4 (46 reviews)
19 mi. from 48034
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Dealer Review
Excellent communication start to finish
by Greg from DealerRater.com
November 6, 2018
5 5 5 5 5 4.4 (46 reviews)
I contacted this dealer even though they were 5+ hours away after local dealers ignored, were super slow to respond, or didn't pay attention to questions on my internet request. Within 5 minutes of contacting Lakeside, I had a call and an email from David LLewellyn, who had read my "lead" and answered my specific questions. He was the first sales person to do so and I wanted to do business with him. He was also eager to help with my trade from a distance, another part of the transaction other dealers were reluctant to do. We worked out the deal ahead of time, and he was good at letting me know everything I needed to in order to buy a car in a different State. He was also very clear about all the figures and sent the extra details I was curious about. When I arrived at the dealer to close my new car cleaned and ready to go. They were well prepared, and if I'd been in a hurry I could have easily been in/out in less than an hour. David Holder was my finance guy, and I found him to be very friendly, not pushy, and he too was well prepared. Every part of the transaction was exactly as presented before my journey to Detroit. Other employees also seemed so friendly. There were a couple other sales guys on the floor who had a smile and were easy to talk to. The place has a nice family-like atmosphere. I was willing to get up at 3:30 am and do an 11 hour round trip because of the service these guys provided. If I lease another Alpha Romeo in 2 years I will not hesitate to do it again.
Great car for transporting family.
January 30, 2019
5
Car is great. Very dependable. Enough room to transport family and baggage. Good on gas love it. Roomy and dependable. Love the color. Love all the bells and whistles.
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Used
$12,595 96,538 mi.

2016 Jeep Cherokee Sport

Fair Price
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Bowman Auto Center
() -
(866) 527-7194
4 (132 reviews)
20 mi. from 48034
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Dealer Review
Great Service, clean and professional
by Denise Falkner from White Lake, Michigan 48386
November 6, 2018
5 5 5 5 5 4 (132 reviews)
Jim Larson, my salesman, went out of his way to find me the car that I sincerely wanted. He ordered my dream car AGAIN. Yes, I'm a REPEAT customer at this dealership. I forget how many cars I purchased here, perhaps 6? I've always been satisfied with Jim's service and the service repair as well. I have already recommended friends and relatives. I give them Jim's card with my sincere confident attitude.
A great vehicle for our family of 4!
by New Jeep Owner from Danville, IL
April 22, 2019
5
I love the interior and exterior of my Jeep! The size is perfect for what I need. Plenty of space for my 2 children and groceries or camping gear in the back. I just wish it was better on gas.
See all 23 photos
Used
$16,500 107,314 mi.

2014 Jeep Cherokee Trailhawk

Fair Price
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Crestview Cadillac
() -
(888) 239-1708
4.9 (177 reviews)
14 mi. from 48034
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Dealer Review
Awesome Customer Service!
by Chris from Rochester , Michigan
November 6, 2018
5 5 5 5 5 4.9 (177 reviews)
I have had my Cadillac for a few years now, I have CONSISTENTLY received spectacular service! I am pleased with the way I get email reminders that it is time for service and when I get there it's like seeing old friends. Both Donna Labadie and Brad Wackter are so amazing! Let's face it, car maintenance is a pain but it is necessary and they make me feeel like a valued customer and for that I will continue to come back for service and even make my next purchase from Crestview!
Just got it, but I love it!!
by TarynWA from Spokane, WA
January 23, 2019
4
This car has been GREAT so far! I live in the Pacific Northwest, and I have not had a single issue getting around this winter. It handles the snow and ice like a champ and I can’t wait to take it out this summer!
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Jeep Certified
$27,500 13,398 mi.

2019 Jeep Cherokee Trailhawk Elite

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Szott M-59 Chrysler Jeep
() -
(888) 338-9614
3 (57 reviews)
15 mi. from 48034
Authorized Jeep Dealer
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Dealer Review
Scott Myers is Awesome
by Heather P from MI
December 3, 2018
5 5 5 5 5 3 (57 reviews)
I never thought car buying could be easy & painless. That is until I met Scott Myers at Szott M-59 Jeep. He listened to exactly what I was looking for and was honest about what he could do for me. He did not try to sneak one over on me or put me into a vehicle I couldn’t really afford on my budget. He gave me a few options and discussed what my possibilities were and then he worked in my budget. This was the Best buying experience I have ever had. If you are shopping for a new car go see Scott!
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
5
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
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Jeep Certified
$19,775 18,486 mi.

2017 Jeep Cherokee Latitude

Good Deal
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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  • Free CARFAX 1-Owner Report
Shuman Chrysler Dodge Jeep RAM
() -
(888) 214-0285
4.9 (6195 reviews)
10 mi. from 48034
Authorized Jeep Dealer
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Dealer Review
They found my Unicorn!
by CMKeiser from DealerRater.com
November 5, 2018
5 5 5 5 5 4.9 (6195 reviews)
I went into Shuman Chrysler in Walled Lake to see what I could do about getting out of my truck lease early and into a new truck. ? I had the pleasure of working with Mike Yezak in the sales department. Mike listened to me explain where I was with my lease situation (going over my mileage with 6 months to go on lease) and what I needed both in my new lease and in my new truck. ? I love these RAM 1500 trucks, they are fantastic. This is my third one. I told Mike what I wanted in my new truck and that I intended to keep it forever (Delmonico Red, Bench Seat, Hooks, Skid plates, V-6 engine, 3:21 ratio...) After searching every dealer in 500 miles they found one, in Ohio. This just wouldn't work because that dealer wouldn't give it up! This truck was a Unicorn, nobody could find one available, anywhere. I know because I visited 2 other dealers and was told that truck was impossible to find I would have to order a new one when that was available. ? I really needed to lock in a great deal that was being offered by Ally (great financing company BTW) and I asked Mike to keep looking and lo and behold he found that the factory was building a couple that were extremely similar to what I wanted so he arranged to get one for me. I even put my name on it. The big difference was that these came with a few extra options I hadn't been interested in but also a couple I was interested in (bed liner and cover).? ? Mike found my truck and then... the factory lost it. The delivery estimate day came and went, no truck. Mike was personally upset for me and pursued this very energetically. He made calls and kept in communication with me every step of the way. The factory really seemed like they had lost it. They kept saying "It should be there by now" and of course we agreed, but it wasn't. ? I was hitting a crunch time because I was going on a long planned and paid for vacation that I had been counting on having my new truck for and I was getting concerned about being able to go. Enter Chris Brough, the new car Sales Manager at Shuman. Mike had already alerted Chris to this rather unusual situation with the factory and Chris stepped up knowing that I was heading for a long drive to the UP, he took it up the chain to Mr. Shuman who personally approved what Chris wanted to do for me and my family (it was a 1500 mile trip) and they gave me a RAM 1500 to use while we waited for mine to show up. ? When I returned my new truck was at the dealership but it wasn't quite what I had expected there was an option missing. I told Chris and Mike what my concern was and Chris said "If that's all I have to do to get you what you need and make you happy, consider it done". ? Chris (on the spot) arranged for the parts to be delivered, in my name and introduced me to Mike Weinstein the Service Manager and he explained the story to Mike W, who clearly, was personally interested in getting me taken care of. I dealt with Mike W in arranging a loaner for the day which was totally pain free and and I am completely happy with the finished truck. ? From the Service Dept (Mike Weinstein) to Sales (Mike Yezak) to the Management (Chris Brough) heck all the way to the owner himself, they took a personal stake in this customer, my family and my concerns and they blew way past all normal expectations and handled a bizarre Assembly Plant issue, made it there own and made me a customer for life. ? Mike, Mike, Chris and Mr. Shuman -- Thank you, very much! ? Chad Keiser
Fastest car I’ve ever owned
by Steelcutter from Garden Grove , california
May 15, 2019
5
Definitely High prestige. It’s a lot of fun enjoying all the extras and just cruising around. It’s most definitely one of the fastest cars I’ve owned
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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