My husband and I drove the 70 miles from our home to Jerry Damson of Arab to look at a used car. Both of us called prior to going to verify the car was still available and that we could see it. I guess we should have asked if we could drive it because, when we arrived, the seats were out for cleaning and the car would not be ready to drive until the middle of the following week. Bummer. We probably would have paid cash that day for the car if we could have driven it. Please let people know that they cannot test drive a car if they call about it. Some people drive a good distance just to be turned away.
Our car buying experiemcw was quick and seamless, as far as buying a car goes. The facilities are a bit on the "dated" side, hence the three stars. The building is clean and the sales people are fantastic. We will be going back so my son can have a tutorial with Anthony about all of the bells and whistles on his car. Overall, very happy with our experience at your store.
Sorry this couldn't be better, but the deal didn't work out. Mitch's staff - Patrick and Zach were first rate. Very courteous and professional and try as they might, we just could get to the number I wanted. Great vehicles and good people, we just couldn't make it happen. I was referred by a friend who told me Mitch could take care of me and he took his best shot, but they told me we were just too far apart. It's worth the time to go by and see these fellas. Maybe you will have better luck than I did.
My husband and I recently visited Jerry Damson, Arab on Saturday and had amazing help by Bud Dorris. He helped us get the used car that we wanted and provided awesome service. We are from Huntsville, but I would strongly recommend him for any car sales in the area and surrounding areas. You will not be disappointed, goes above and beyond! Thank you for all your help Bud!
Originally we were supposed to be buying from someone else but she left. We got "transferred" to Robert Shrier! I was super happy with his knowledge of the vehicle and his happy and welcoming demeanor. Great salesman. Thank you for everything! :)
THIS HAS BEEN MY FIRST TIME DOING BUSINESS WITH RICHARD HUGHES AUTO BUT I WILL ABSOLUTELY DO MORE IN THE FUTURE. THE STAFF MADE EVERYTHING VERY SIMPLE AND ONCE I DECIDED ON A WORK VAN, I WAS IN AN OUT! YOU CAN TELL THIS IS A FAMILY RUN BUSINESS THAT CARES BY THE INVITING WAY YOUR TREATED. I WILL MAKE SURE TO TELL MY FRIENDS AND WORKERS HOW RICHARD, BRYAN AND ERIK OFFERED GREAT SERVICE AND A EVEN BETTER PRICE!
I HAVE BEEN DOING BUSINESS WITH RICHARD HUGHES AUTO FOR MANY YEARS. THE PROFESSIONALISM OF THE SALES AND FINANCE TEAM ARE BAR NONE! RICHARD AND BRYAN ALWAYS MAKES ME FEEL RIGHT AT HOME AND THE FINANCE MANAGER IS A GREAT ADDITION TO THE STAFF! TWO THUMBS UP FOR THIS HOMETOWN BUSINESS!
We are repeat customers. They do not pressure you into buying something and allow you extended test drives. They want you to be happy when you leave
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