The best place to buy a new Jeep. I have bought two here in the past three years. No reason to go anywhere else. Why pay goofy dealer fees and inflated interest rates? You don't need an advanced degree in mathematics or psychology to do business here. Real plain and simple. Honest to the core. Straight shooters. My kind of business. A real rarity in the car business these days. Save yourself both time and money. You'll be glad you did.
Got a quote from the internet. Arrived at the dealership and and was greeted by the salesman. I was extremely impressed with this dealership. This was one of the most awesome customer service experiences I have ever encountered. Everyone was exceptionally polite and courteous. I felt like they really appreciated me as a customer. I ended up purchasing a new 2017 Toyota Camry LE for less than what I paid for my new 2001 Camry LE. I would definitely recommend Cherokee County Toyota to anyone looking for a new car.
Tyler Grant could not have made buying a new car any easier! I did NOT want to go through the process of buying a new car and had put the decision on hold for 3 years - with each time I started the process being cumbersome (dealing with other dealerships) I was not encouraged to move forward. Then I met Tyler... I came in at a recommendation through JR in the service department, early on a Saturday morning and immediately felt supported by Tyler to start the buying process. I knew what I wanted and Tyler made it HIS mission to find it for me. Then we were off for the test drive... it was love... As the owner of a 2005 Jeep I was already sold on the brand - but the models have changed a bit in 13 years. Tyler explained all the changes that Jeep had gone through and I felt more informed in my decision (even though I did not pass the Jeep trivia questions...lol). From the test drive to the financing Tyler was by my side the whole way - EVEN when another client of his came in to buy his new truck (3rd one from Tyler specifically) - Tyler never made me feel like he wasn't there to help if I needed it. When all was said and done Tyler and I made a deal to meet back up on Wednesday to pickup the new ride and off I drove in my 2005 dreaming of the new features in the 2018. SURPRISE - the guys at Troncalli made it THEIR mission to get me the car 4 days early! A quick text from Tyler 5 hours later started with "do you want to come get your new car today? :-)" We jumped up, drove up to Troncalli and there she was... Did I mention they close at 6pm and Tyler stayed after to go through all the bells and whistles on my particular model... 1.5 hrs after closing and he was still the perfect person to work with. Thank you Tyler... you made me not hate the process of buying a new car... still don't like paying for one, but I would work with you again in a HEARTBEAT. Thank you JR for the referral - I owe you.
Will Jenkins was freaking awesome! He has an ability to listen to what you want & connect you with EXACTLY what you want - love my new car! I told Will what I wanted & when he brought the car around - it was just THE ONE. Love at first sight. He was really great at working with me and my husband even though we had to go back and forth between both of our jobs. He was also wonderful with my 15 year old teenage boy - who was dying to drive a 2018 Charger V8 - me, not so much thrilled about that part - he really helped appease both of us because he understands how much power is being dealt with and was really good at putting my son off and me at ease at the same time. He talked to my kid like he was (almost - thank goodness) an adult, which my son thought was really cool (of course, my son didn't sense the "almost" part). And Rex - I think I'm remembering his name right - only met him once- was pretty cool too - he was really nice & just jumped right in to help - he put my temp tag on in the pouring down rain while Will was getting my paperwork finished up for me and was just super nice! I'll probably be back in the future .....
My adventure began in early October as I entered Troncalli to meet with Tyler Grant(which I highly recommend) to order my 2019 Ram. The beginning to the end of the process was flawless. I recieved weekly updates as my truck processed through production. As the day of arrival finally came I was pleasantly surprised by a you tube video and many pictures of my truck. The business transaction and discussion with James was equally helpful and another fantastic quick way they are able to service a buyer. Throughout the process I felt like I was getting honest and great service. Do yourself a favor and visit this dealer for you next buy!
I was "just looking" at a new Dodge Charger (owned a 2011 and a 2013 R/T before) and met Rex. He was able to take great care of me. It was already pretty late when we arrived at the dealership, but Rex was not worried about what time it was. They even pulled the car out of the showroom so I could take it for a drive. After the drive I knew that was it. I am now the owner of a beautiful 2018 Dodge Charger Daytona in Red Octane! Thanks Rex for your for your great service and patience and Kim Shelley for closing the deal!
I’ll be honest, when I first walked in, the first person I dealt with was not my cup of tea, but once someone noticed my frustrations, their entire team rallied around me and my family to make sure I had a positive experience and we were completely blown away by the professionalism of their team.
Just to give you some back story - I was in an accident and needed to replace my vehicle. The rental I had was a brand new Jeep and so my mind was set on just that. I went to EIGHT car lots within about 30 hours. The whole experience was exhausting. I dealt with SO many ammeters - uneducated, impersonal, and otherwise. Finally, I found almost the exact car that I had initially wanted on Car Gurus and so I drove from ITP up to Palmer. My parents followed me up and happened to blow a tire along the way. Being that it was a Sunday I was worried we’d get there too late to finalize anything same day.
When I arrived, as I mentioned, there was a bit of runaround with the guy who’d originally took my call, however, James (and really the entire team) very quickly took charge of the situation. They were able to find two of the cars that fit my expectations and got them both up to the front for me to view. I had already spent my weekend test driving, so once I saw the interior packages, I had my pick of the two, took it for a lap and then sat down for negotiating.
Out of every lot I went to this weekend, James brought me the BEST price I’d seen all weekend AND it was for a vehicle that had a better package than any of the others I looked at. Also, this dealership is great in the sense that their first offer is a good offer and they don’t waste your time. Once we told them what we had and could walk out comfortably with, we spent about 20 minutes finalizing everything and I walked out with a brand new car that perfectly fit my budget. They were nice enough to throw in a few other signing incentives (but I won’t share those here ��) AND James personally filled up my parents tank so that they could head back to Nashville. All of this (including financing + pictures) took about 2.5 hours total. Honestly, you cannot best that!!
Again, I am beyond impressed with this team, the service, and the dealership in general. My parents plan on coming back to buy a car from this lot and I will be sending all my friends to them moving forward.
HIGHLY recommend these guys!
James guided me through the process when buying my ‘16 challenger. Great experience. He actually cares about making the customer happy rather than putting money in his pocket. Easy and smooth process. Almost everything was done over the phone since i already knew what car i wanted. Went in & left the dealer with the new car in less than 1 hour.
Tony White made my husband'a dreams come true. Here we were 7 hours away and couldn't find anyone to approve him. Not only did he get him approved, but he helped him get approved for a brand new Jeep! However, he didn't stop there he had the Jeep delivered to our home 7 hours away! Thanks Tony for making dreams come true!
Lydell with the Robert Loehr Jeep dealership is amazing. The buying experience was excellent and the service since then has been perfect. I would and have recommended this dealership to all. My sister came and bought a new Jeep Compass just a few weeks after we bought this one for our daughter. Thanks Lydell!!!!!
I have purchased many cars in my 57 years; however, more recently, each time I bought a car, it seemed to get more confusing, more time consuming, more wasted time chasing "internet deals" that turned out not to be deals at all, salespeople refusing to give me an "idea" or "ball-park" price without actually meeting face-to-face or simply not listening to what I was trying to say..??? This all changed when I spoke with Kevin at Atlanta Luxury Motors (ALM). Kevin listened so well that a couple of times I thought my cell phone had dropped the call???. but after Kevin summarized what I was asking for and offered a few tips on the warranty questions that I had, I knew immediately that not only was he listening???. he seemed to really care. We talked about my budget and he provided with several car options that were, quite frankly, almost too good to be true! Still "leery" from recent auto purchases???. I was imagining the quintessential "GOTCHA" as I drove to ALM to look at the car options that were presented to me on the phone. I was with my Wife and Daughter as the car purchase was to be for my Daughter to drive back and forth from school???.. I literally playing out all of the horrible possibilities of "bait & switch", "high-pressure", tag-team Manager "take-over" sales gimmicks and the most dreaded???.. finding out the deal you made with the Salesman & Sales Manager isn't the same deal the Finance Manager presents to you, thus starting the negotiations all over again???.. followed by endless "up-sell" and "add-on" pitches. It was a very cold day when we arrived at ALM???. Kevin had the car washed and warming-up when we arrived. After offering us hot beverages, Kevin gave us an overview of the features of the car and went for a test ride with my Daughter driving??? during the test ride, Kevin pointed out the safety features and accessories of the car while asking for her "candid" input as to how the car was handling, breaking and performing. After returning to ALM and my Daughter's approval of the car, Kevin had her current car appraised??? her car had a "DSC Traction Control" warning light on and the car had some nicks & dings; therefore, being that the car we were looking at was well below market value???. I was waiting/expecting a "low-ball" or unreasonable trade-in offer. I couldn't have been more wrong as Kevin returned with a trade-in offer that couldn't have been more reasonable and well above what I was expecting. After applying the trade-in to the price we agreed upon earlier, we headed into the Finance Office where we met Eric???. My Family's experience thus far had been so absolutely enjoyable??? the pessimist in me was still waiting "for the shoe to drop"???. Once again, I could't have been more wrong as Eric presented a couple of finance options???. some of which were lower than the offers discussed when putting the pricing together with Kevin. Eric effortlessly prepared the documents (with a short delay to change a printer cartridge) then explained each of the documents in easy to understand terms while patiently answering all of our questions???. Eric turned out to be very professional, competent, warm, friendly and quite entertaining???. as I cannot remember ever "laughing", as we did , in a Auto Dealer's Finance Office. This review is one of very few that I have ever written and although it has turned out to be much longer than I anticipated writing??? I feel as if I owed it to Kevin, Eric & ALM for making my Family's car buying experience such a pleasurable one! Not only did I get an AWESOME price on an AWESOME automobile???. I really feel like I met some AWESOME new friends that make me smile! I would highly recommend ALM to my Friends and I cannot imagine buying a car again from anyone else???..
The whole buying process was easy and quick. Jonathan Schmitt was very helpful and knowledgable with my situation in buying a new car. I would definately refer them to many friends and family!
Came in to purchase a vehicle and received excellent customer service in a no pressure atmosphere. Donald Craig was professional and courteous in helping me choose a great vehicle within my budget. I will definately return to Donald when its time to buy my soon-to-be 16 year old her first car.
ILydell Bradshaw and Mike Reagan are excellent salesmen. Lydell sold my first Journey and I have thoroughly enjoyed it.The whole Robert Loehr team makes me feel so relaxed and they have made me very happy.THANK ALL OF YOU!!!!
Best DCJR dealer in north ga. Second purchase from the dealer. University in rome/anniston never gave us good deals and was very pressuring... The folks at robert loehr will treat you like family.
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