I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
extremely nice people. However, their fault or Ford Motors fault - one of the photos had an ill fitting trunk lid. Advertised as an American [U.S.] built automobile. Same old, same old, UAW shoddy workmanship. No full size Ford for me.
Rashad Chambers at Hyundai of Vacaville provided outstanding service during our recent purchase of a 2018 Hyundai Tucson. He was very knowledgeable about each of the different vehicle models and we never felt pressured during the entire process. He clearly explained the features and benefits of each option and educated us on the dealership price match policy. Rashad was prompt but not pushy in returning calls and emails and we have now purchased our second vehicle from Hyundai of Vacaville. The sales manager George (Jorge) even offered to work out a dealer trade to secure the perfect vehicle for us. It was refreshing to find sales people who worked together in the customer’s best interest. If you want to buy a car with an outstanding warranty and from a quality dealership with a no hassle/no pressure approach I highly recommend Hyundai of Vacaville.
Jason Pham took very good care of me on my new car. Took care of my issues and concerns. I was in and out. Very good personality and humble man. I would definitely send customers his way. 2 thumbs up to him and this dealership.
Just bought my second car from this place, great experience. My parents bought there cars here when I was little and now I am. Friendly staff and they always are willing to take the time when I come in for service or sales. When you go ask for Ark, he has been there for at least 12 years. Willing to go the extra step.
I just recently purchased my vehicle from this place and let me tell you the customer service they give you is beyond amazing. When I walked in I was instantly greeted by a man named Mario. He helped me search for a car, new and used cars. We probably looked for about an hour or so, but not once did I feel like he was rushing me or forcing me to just buy any car. This company has great communication skills with their team. By the time I found my car, Mario spoke with the finance department and was able to give them all the information I told him. Paper works took about an hour because I had lots of questions which they were able to answer. I would recommend this place to anyone searching for a new or used car!!!!
I recieved every bit of what you would expect in a quality dealership! Not only did I get everything I was seeking but, even more! They know how to help you meet your needs in a way you feel comfortable. I will recomend to my friends and come back. I LOVE MY PURCHASE!! I am not usually one to leave a review. But, I really was impressed.
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