Mike's attention to detail made it a great experience
by Maddy from DealerRater.com
December 5, 2018
I don't even live in New Hampshire state. I was visiting a friend of mine, for a birthday party & since I was in the market for a Accord ; my friend suggested we take a quick look at the dealership that was just two miles from his place. I was greeted by one of the managers & handed over to Mike. From the beginning he was very open about the pricing & what he can sell the car for. The fact of the matter is he called on the phone another dealer I had seen earlier, to compare the charges with me listing in, never seen anyone do that before. If you known what exactly you want & have a fair price in mind, my two cents is these guy will most of the time meet it or beat it. Thanks Mike for all the help. Happy Holidays to you & your family.
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.
I had owned a Subaru Outback for 10 years and fully intended to replace it with another, but after driving the Jeep Compass and experiencing the great service at Sudbay and meeting, Dale Connors,I changed my mind.! No high pressure,just friendly advice and a smooth transition. The Jeep was brought to Salem to my mechanic (Mully's) for inspection, the registration and transfer were all taken care of. All I had to do was pick up my car and enjoy. Our first long trip was to Waterville ME and the car performed very well on the highway. I am more than pleased with the car, the dealership and especially the friendly caring service from Dale. I highly recommend this dealership and salespersonto anyone.
Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new vehicle and felt no pressure the entire time. Highly recommend working with Griffith. GG
Super Awesome very first Lexus of Watertown experience!!! I worked with the salesperson Tony Viveiros. He was patient, thorough, considerate and easily accessible to all my questions and calls. I highly recommend Tony Viveiros and this dealership for the very best overall support in purchasing a car.
Routine service on my 2018 grand Cherokee. As always, fast and efficient. What makes it even better is a comfortable waiting and work area with coffee, cappuccino, popcorn and snacks. What more can you ask for in a dealer? Oh and their pricing is competitive for service.
We had a great experience at this dealer. My wife loves her new 2019 jeep grand cherokee limited. No pressure at all, we changed color of jeep a couple times and finally decided on brown. Our sales person Ryan was AWESOME! GREAT DISCOUNT AND REBATES. TRADED A 2013 GRAND CHEROKEE AMD GOT AWESOME $$$. GUY & CHERYL W
Excellent service, take great care in explaining all details of a vehicle from performance to sales! I would strongly recommend North End Mazda and Subaru since I have owned both!
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