Jeep Grand Cherokee for Sale in Wesley Chapel, FL

Rivard GMC used to service our Yukon XL and the service and professionalism was always top notch. It was this experience and familiarity that led us back to them when we were looking for a mid-size truck. After visiting another GMC dealer where they made little attempt to try and meet our requirement, we went to Rivard. We originally went there to look at a slightly used truck and test drove it but the price was not much less than a new one. Mr Anthony Edwards was very patient and very professional as he showed us their used inventory and newer options. He was very pleasant and forward with valuable information and not pushy with probing questions. He listened to our questions, answered them and offered options. He showed us several new models and broke down the numbers and all were on par or better with another dealer's offer. But his willingness and patience to assist us was the exceptional factor in accepting a very good offer on a new model and gave us a couple of days to ponder. Afterwards we went to a nearby Chevy dealer where we looked at their counterpart model. We told the sales rep we also looked at the GMC version and he concurred the GMC models were a little higher quality than the Chevy version. When we decided on a comparable model and attempted to negotiate a price, the Chevy offer was at least $500 more on supposedly/admittedly a lesser quality than a GMC. They asked what would it take for us to accept their more expensive offer and we reiterated that they have to give us an incentive in lower price to bring us over from the GMC offer. They were not willing to do so and we accepted Mr Edwards offer at Rivard GMC. Mr Anthony Edwards without a doubt has been the most pleasant auto sales rep we have ever dealt. After dealing with other dealers, we felt very confident we received a very good deal from Rivard GMC and Mr Anthony Edwards was the key!

Great sales personnel that will fight to get you the best deal they can & very informative about your vehicle of course. No ???well take it or leave it??? gimmicks. The finance manager made sure we understood ever deal & options. 👍🏼👍🏼

On April 30th I went to Ferman Chrysler Jeep of NPR. I was attempting to get out of a 2010 Town and Country Touring Sedan I had purchased from them 2 years ago. I have an automobile experience behind me, from selling New Oldsmobile's to selling New Cadillac's, 2 years at each dealership, prior to one year as a New Car Sales Manager at Dimmitt Jeep/Eagle in Tarpon Springs in 1989. Ferman had laid me away on a 2010 used vehicle at 24% interest rate with Chrysler. My payments were $308.00 a month, automatically paid through my account for two years. I went to purchase a Jeep Cherokee that had a $5,500 rebate, to overcome my upside down trade. They told me I would need to go with a Dodge, I said okay, and drove the car! I had told them $500 down! They told me, if I would give them another $2,500 down, Chrysler would welcome my business at only 16.5% interest! I stood up, and said you are out of your mind, see ya, I am going across the street to Nissan. in walking out my sales person said will you tell me if you buy a vehicle, and I said in a heart beat! I went across the street to Maus Nissan! Upon arrival I was greeted by a very nice man Sabas Fiqveroa. I explained to him I am here to do business different than the way he has been trained! I told him I needed to start with the new car Sales Manager. He brought me in, and introduced me to an awesome sales manager by the name of Troy. We conversed, seams we both came from Michigan. I told him of my Automobile back ground, and what I had just been through across the street, and what I was attempting to accomplish. We got along very well! He explained that Sabas was new, and he was going to have Alain Garcia help Sabas show me a SUV that was what I was looking for. Needless to this point all three employees were beyond belief in knowledge, as well as courtesy! I must say when I was explained the numerous features of the Rogue, not to mention the pleasure of the drive, as well as the power of a 4 cylinder with awesome fuel economy, I was sold! We went inside to see what we could do. We had some negotiation, but in all I was happy with the $500 down, $618.00 per month, for 72 months. When I met with the F & I guy, he would not be sure of interest until the next day, but he was looking at 9.5% interest. I said that would be fine. He then told me to open a savings and loan account, and in 6 to 8 months, I could probably get a much lower interest rate. In parting, he said he would let me know how it comes down with Nissan. The next day I got a call from Alain, asking if I could stop by and sign a paper with F& I, and I said yes, the next day I would be there about 11:00AM, and he said wonderful. The next day on my there I was anticipating the worst, but instead I was blown away with awe! I met with a lady, and she told me she had good news! I said wow! She went on to tell me the vehicle was reduced an additional $2,000, and Nissan was giving me the 2.9% interest rate, so I said what is my payment now? She said, it stays at $618.00, but in lieu of 72 months, that will be for 60 months! Wow, I have never seen anything like this happen in my 5 years in the industry. I felt that the New Car Sales Manager Troy had something to do with the transaction! Regardless, I am so impressed with Maus! I had had a Nissan Xtera that I dearly loved, and I had to part it with it when I was leaving a few years prior. I brought it to Maus, and it had 110 thousand miles on it, and they gave me the balance owed on the SUV, that blew me away! I never forgot that! I was just a fool for not buying from Nissan two years ago! Thank you so very much! By the way my Rogue really put the Dodge I drove to shame. In closing I might mention to future buyers, the Finance Lady told me in the future, no matter how bad my credit is, as long as I make my Nissan payments on time every month, Nissan would never increase my interest rate1

Steven was an amazing salesman. The second we got out of our car he was there ,seemed to be on a break eating an icy ...which he dropped immediately and helped us . The process was smooth and he kept us informed all the way . The only thing I would improve on is getting into the final stage of signing ( we waited over 2 hours ). But overall great experience. And we purchased a Dodg Challenger Scat Pack 👍🏻. Good job Steven !

Customer service was great on the phone and in person. Had a problem they fixed, then on to the sales department where that was handled in great fashion. Went in with a problem and being dissatified to coming out completely satified and happy with a new 2016 Tucson. Financing was helpful in making a suggestion that is going to save a little money for us. Looking forward to returning for service and the great people that work there.

My wife and I came into the Infiniti dealership in Tampa just 15 minutes before closing. Kevin met us at the door and stayed with us until we closed the deal. I have been purchasing/leasing car for over 30 years. The experience with Kevin was, by far, the best experience I have ever had. To put it in perspective, car purchasing is one of my very least favorite things to do. I have had absolutely horrible experiences over the years, with dishonest, lying and manipulative salesman that have zero integrity. Unfortunately car salesmen, in general, have earned their less than satisfactory reputations. Kevin is an extreme exception. He walked us to several QX80???s. We could not devide between two colors, but definitely wanted the 22??? wheels. Kevin offered to find a vehicle with those wheels, in one of the colors we liked. He had 10+ vehicles in the lot, yet did not try to push us into any of them. He found for us exactly what we wanted. Kevin had a very in depth knowledge of the QX80. He has obviously spent many hours learning and understanding the details of this highly technical vehicle. I felt like I was learning from an expert trainer, not a car sales man. And we had not yet made a deal. Not once during the deal, did we feel even the slightest amount of pressure or manipulation attempts, (which is very common in my experience). Although we did not fully agree on the price of the QX80, nor the value of my trade, the negotiation was comfortable and fair. We both moved enough to make a reasonable deal. Once we made the deal, Kevin got our new vehicle ready for us while George handled the paperwork. George is a young and very knowledgeable professional. He was friendly and easy to talk too. All the paperwork was ready to sign and in order so that the process would go quickly. It took about 20 minutes. Which is exceptional. By the time we finished signing, Kevin had our car detailed and ready to go. This is at 10:30 pm. They closed at 8:00, yet still had personnel on site to prep our new car. I did not expect this at all. We saw the manager twice, just briefly. I do not remember his name, which is not a bad thing. It is because Kevin and George handled their business. so there was little need for a managers involvement with us. I will say that the manager was welcoming, genuine and made us feel comfortable. When we got in our new car, we were ready to drive off. Kevin got in the car and spent another 20+ minutes going over the details of the InTouch process. He connect both my wife???s and my phones. We now have a very good, general understanding of how to use most features in the highly technical vehicle. Kevin welcomed is to the Infiniti family. This could be a very cliche comment. However, he meant it. He offered to review anything we needed at any time. Kevin is a first class, car sales professional. He genuinely cares about his customers and wants them to be happy. Infiniti of Tampa should be very proud to employ people like Kevin and George. We will definitely come back to Tampa Infiniti and we???ll share our experience with friends and family. My hope is that Kevin and George both receive some sort of significant recognition as a result of this review. I have always been a very bitter customer when it comes to vehicle purchases, due to so many years of repeated bad expedited. So this feed back does not come easy. In this case, it was absolutely earned. Thank you Kevin and George.

I bought a 2014 Jeep Grand Cherokee Limited from Chris Chong back in Jan 2014. I loved this Jeep but I kept having warranty issues with it - no fault of the dealership. I was at wits end around December 2015 when I started chatting with Fabio Reyes and he was amazed how patient I was. He asked me point blank what vehicle I wanted if I got rid of my Jeep and I stated that I only wanted another Grand Cherokee because it WAS a fantastic vehicle except for some electronic glitches. He and Chris told me that they could get me into a 2015 Grand Cherokee (with whatever new features I wanted) and that their price would make it to difficult for me to say no. I told them that I really didn't want to buy another vehicle so they said just humor us and tell me what you want. At first I wanted the Summit but then wanted the Overland High Altitude package and they showed me what they would give me for my jeep and what my final price would be out the door and I could not say no. I truly believe there is no way that I could get a better deal on this or any other vehicle anywhere in the US period. So I bought the 2015 Grand Cherokee and ended up paying less than I did for my 2014 with more features and options. Fabio and Chris were and are truly exceptional and epitomize what customer service is and should be. I am grateful to there dedication in ensuring that I remain a loyal jeep customer. Thank you Fabio, Chris and everyone at Courtesy Chrysler Jeep Dodge for everything. My buying experience (x2) was truly enjoyable and will promote this dealship to everyone I know.

Overall a good purchase experience. Tim was patient and provided all documents I requested. Everyone was polite and not pushy. I contacted the dealer the next day to ask about a spare key because I purchased late at night and everyone was ready to go. I feared that I may have forgotten to ask for it or the team forgot to provide it. After making contact I was told I would get an answer and I have not received an update on the spare key. The car was purchased with just one key. I would appreciate an update on availability of a spare key (858-361-0647)

We have purchased two new Hyundais from Hyundai of New Port Richey, a 2007 Tucson and a 2013 Elantra GT. We love them both. Faith Respler sold us both, and she does a great job in all aspects of the buying process. We are looking forward to our next purchase later this year.

If anyone has left a bad review, they are mistaken! I was met on 9/7/2017 in the HOT Florida heat by Josh "The Journey" Johnson. After visiting many dealerships that day, Josh was the only sales professionals that met me the moment that I arrived on the HOT asphalt. I told Josh that I would return on 8/9/2017 with my wife to look at Jeep Wranglers. My wife and I were originally interested in purchasing a Jeep Wrangler that was primarily going to be driven by her. She test drove a Wrangler and stated that she couldn't see driving the Jeep everyday back and forth to work. Telling Josh of the change in vehicles. He was excited to hear that we were also interested in the Dodge Journey. Josh said when he began this was the only vehicle that he could sell to customers and he know virtually everything about them, hence the name Josh "The Journey" Johnson. (Hope you like it!) Seeing the excitement in Josh's face. I gave him the opportunity to impress my wife and I. Well, what can I say!! We are happy and proud owners of a 2017 Dodge Journey!! Josh knew his stuff about this vehicle and showed all the bells and whistles that the Journey had to offer. The story does not end there and may get a bit weird from here. I ran into the Financial Service writer "Al" in the bathroom and he began telling jokes while I wore my NY Giants hat. The comedy continued while finishing up the paperwork for our new vehicle. The staff, facility, and the people at Lakeland Dodge JEEP Chrysler are a great group and want to make you happy, comfortable, and pleased with the vehicle that you are purchasing. Josh stopped many times during the process and of looking and test driving making sure that as we continued this was the vehicle that fit our needs. Well Josh!! We are happy that we got a brand new vehicle and will send as many people your way!! As for AL, enjoy your trip to Denver and I will also send people your way!! Thanks Again!! And PEOPLE!! Ask for JJJ (Josh "The Journey" Johnson) and tell him Chuck sent you!! As I side note!! I do not work for any car dealerships.. Just wanted a nice, safe, affordable, and spacious vehicle for my wife to purchase!!

We own two now (3 all time). Can't wait! It's a CX-5 (not a Volkswagen). Compared to the "luxury" brands, this vehicle gives you 95% of what they do for 60% the cost. Why would you buy anything else?

Driving cross country from California to Florida The car needed it’s first 5000 mile service and I was able to get in the next day after I called. Very helpful and great customer care.

We initially reached out by email to see this dealership's stock of Jeep Wrangler's. Very honest and forthcoming via email and even provided additional options. We agreed to stopp by to look at some Jeep Wrangler's with the 24C package and 1/2 metal doors (one of the few dealership's with this option). While we loved the options, we knew the JLU model was about to hit the dealerships, so we decided to wait. The staff here is great and we will probably end up returning to purchase our Jeep even though it's a 45 minutes drive (closer dealer 5 minutes away).

Worked with Mr. Mike Kelley, Internet Sales Manager, what an AWESOME EXPERIENCE. I will tell yeah, we worked Mr. Mike and Lakeland Dodge over pretty good... it was a marathon experience. But Mike, is a great guy... integrity is a word that stands out to me, he has it! Honesty, just like back in the day. He stuck with us on our 2017 Dodge Ram 1500 purchase... never waivered, never gave up, and never tried to push. I always preach perseverance, Mr. Mike has it! Come down here and you will not be disappointed. Top-notch and extremely professional. I do not want to leave out two other intricate pieces to this sale, Mr. Tom, the Floor manager here and Mr. Rich, the Finance guy. They, along with Mr. Mike worked hard to close this deal. GREAT Experience!

Purchased my car in 4/2017 was taken care of by Raul Rosado (salesman) and previous manager. A part from the inside of the car was broken and needed replacement. Per those two employees, they were suppose to follow up with me and never did after 3 months of emailing Mr. Rosado and calling without no response I went personally to the dealer and met Edwin Torres who went above and beyond to help me and make sure a had a loaner car and fixed all the issues with the car. The new manager was also accommodating. Staff like that makes a difference. The reason why I bought my car at your dealer was because my son in law bought GT mustang last year and had great customer service. The two sales people that helped me back in April had no customer service and I felt because I am 68 years old that they could avoid my emails and calls, I'm happy they are not a part of your organization.