Ross and Ramsey were absolutely FABULOUS to work with! Super kind, very informative and honest. I was a first-time buyer and they were able to give me a KILLER interest rate and a great payment plan for my financing. Both gentlemen walked me through of all the paperwork and what options I could choose from. I was very impressed by how this smaller family-owned dealership conducted business! As I was shopping for a used car, I went to two other dealerships (bigger franchises) first and did not have the same quality experience that I did at Royal Auto. Plus, my 2014 Toyota Corolla S Plus was at an awesome price and the condition is impeccable. THANK YOU Ross and Ramsey!
Excellent, Excellent, Excellent. There is no other word to describe Royal Auto Dealer. Ramsey and Ross are incredible and a nice breath of fresh air when it comes to "Used Auto Dealers". They are clear, transparent and hold TRUTH to their word. I cannot express that last part enough, there are NO games, what you see is what you get with Ross and Ramsey.
I would 110% recommend Royal Auto Dealer to all friends, family and anyone looking for a used car without all the intimidation and hassle.
I found the perfect car on cars.com and went in to have a look. I fell in love on the spot. I was approved for a loan from my bank but when I went back to pick up my car I realized that my bank wouldn't lend to an unfranchised dealer. Ramsey at royal auto got me financed through a credit union and also got me a way better APR than my bank was offering. I couldn't be happier with my experience!
I bought this car for my 16 year old twins at Sunrise Ford North Hollywood and they LOVE it and so do I! I had a small issue 3 months later, brought it in, and it was fixed immediately at no charge. Thank you to Daemeth Rooney and his sales staff. It was a great experience!
These guys are simply AMAZING!!!
Let me tell you why:
1. They have an AMAZING inventory. As I noticed they had cars for a wide price range, from cheapie ones to really expensive cars. But all of them were amazingly clean and looked very sharp.
2. They have AMAZING people working there. Jack greated me and showed my (it’s mine already) car. Very nice guy. I talked to Eddie and Ed (sorry guys if I mix up your names). One of them was extremely knowledgeable about the car and the other one just made an impossible deal for me. The finance guy was very nice as well and made the paper signing process smooth and easy. I met a lot of their crue members and I felt like I’m among my friends. There was a period when we were making jokes and laughing all together at the main office.
3. Overall I had an AMAZING experience with them. I can’t remember all the details but the overall impression is very very positive.
And all this happened on the Halloween day so I drove to a party with my new car. I still enjoy driving it. I just love it.
I will recommend this dealer without hesitation. Go there if you want good deals and best cars out there. Thanks to my aunt who recommended this place. Five Stars to Car Stars! :-)
Come visit Russell Westbrook and Ask for Christian!!!
by TonyJaime21 from DealerRater.com
December 2, 2018
Superior car dealership!! Christian, Jacob, uncle Joe, everyone went above and beyond. Incredible customer service. They won my business, we ended up taking home a RAM 1500 Limited and a Jeep Grand Cherokee Limited. Russell Westbrook has a great team that will take care of you. Thank you
I had an amazing experience as a first time new car buyer! Thank you Cristian our salesman who was efficient, caring, and definitely understood what car we were looking for. I absolutely love my Jeep. Cristian followed up with us after our purchase to ensure we were happy and satisfied. I highly recommend this dealership, everyone is so professional. Jacob the manager was also amazing. Thank you!
Bindi is a magnificent, patient and well-meaning person. I would not hesitate to recommend him as a fantastic go-to employee that really gets along with understanding people and customer satisfaction. FIVE STARS FOR HIM. EASILY....
Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500
I stopped by last night and met Mark and Israel. Immediately Mark made sure I was comfortable and put me at east about the buying process. He's really a stand up guy, and I felt NO pressure at all. I hope to continue to do business with him and the good people there at M Motorsports.
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
I bought a 2011 BMW 328I from this guys. Zabi is the man, he is the one that sold me my BMW. I have never had a better experience at a dealership until I went to car castle. Zabi made the whole process nice, easy, and fast. I was prerry much in a out, and I was driving my new used BMW in not time.
I totally recommend car castle.
Thank you guys from everything, you are the best!!
Joel, Mark, and Eddie were very helpful and friendly . My experience with them was Great! I would have given them 5 stars but this program wouldn't let me. I felt like a king. With a Great truck to boot. Thanks to the entire staff. Check out their inventory before you buy. You won't be disappointed.
I live on Guam, and I trust Joe, Tim, and Jeff to keep my daughters JK on the road. Great customer service and really good people!
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