Best dealership I've ever dealt with. The service department is first-class. With employees like Henry Garcia you ensure that each person who walks through the door feels he or she is the most important person in the world at that m0ment. Henry demonstrated this feeling the moment I came in contact with him. He showed me to the lounge, got the work on my car started promptly, and coordinated with the individual who arranged shuttle service. Upon completion of my visit he reviewed the results in detail. I will look for Henry whenever I come in for service. Ke's NUMBER 1,
Brought my Dodge Ram is for a problem with the shifter and got excellent service from Rudy Vargas. Although the actual part was on back order. Rudy set me up with a car for a week and was great about calling me and giving me updates on the part.
I was so very pleased that my Jeep was serviced in a very brief time and that my advisor John Woodward was a excellent advisor and was spot on with his completion of my paperwork. He also advised me of a recall which he immediately had fixed.
My Seatbelt failed in the retracted position. James Patton worked with me to help fix the problem in a quick and economical fashion. He went above and beyond to expedite the repair quickly so that I could have my jeep back before the weekend. James communicated on a regular basis to keep me informed of progress. The car was out of warranty however given the safety issue, Jeep cover half the cost of the repair. I greatly appreciate James and Jeep's attention to customer satisfaction. This is why I own two Jeeps (2018 Rubicon and 2015 Willys)
Purchased a lot of vehicles over the years and my new Ram was the first ever strictly over the phone. From price negotiation to financing, everything was done professionally and promptly. Call backs and question answers were handled in a way that made a new purchase as stress free as possible. A trusting attitude was established with the first contact and continued through the delivery. Salesman and finance manager were both terrific! All-in-all a great new vehicle experience.
John was courteous and helpful. He gave a realistic expectation regarding the time required. I was pleased with his service. He could do nothing about the fact that the place was being remodeled at the time of my visit.
Ken is very professional a straight shooter And will get the deal done was the best Jeep buying experience I have had . He was very helpful We build the Jeep and he put the order in and he keep me up to date all the way Through the build process to deliver made it very easy. . Ken thanks again.
I cannot put into words how amazing my experience with Coconut Point Honda was. After having a horrible experience with Honda of Fort Myers, I decided to give another location a try. I called in and asked to speak to a salesman. I was transferred to Jay. I was very specific in providing him details as to what car I wanted and what I could afford to pay. He was very calm and not pushy at all. Called me back within the hour with good news. After applying and being approved, he was able to have the car transferred to their location the same day! I arrived and the process was smooth. Even the atmosphere inside the dealership left me feeling calm and comfortable. The staff worked so well together and provided me with transcending customer service. An hour later, I drove away in my new car at the price I asked for with a smile on my face. Thank you to Jay and the entire team for amazing service and for restoring my faith in Honda!
I am a return client of this dealership and sales person, Derek Harp. I love working with Derek and this dealership. I hope to buy all my future cars from Derek and Jaguar / Land Rover Fort Myers. I am a very happy client!
Our salesman was Wayne Clarke, and I have to say it was the best experience I have ever had. He was very personable and knowledgeable. He was never pushy and was very accommodating. Overall all lt was a great car buying experience.
Sara L. in Service is a gem! She always greets us with a smile and treats us like family (we are a Mini family, purchased 7 from this dealership) . I took my car in because it was due for service and a few other issues. Sara immediately assigned me a loaner so I wouldn’t have to wait. Sara texted me on the status of my mini and informed we when the repairs were completed. My car was ready the next day. Fast service! Great customer service! I highly recommend Mini of Fort Myers!
complete oil service done and had them do a full detail service while my mini was there.... my car looks like I just bought it again, spectacular job! Sara was super friendly and professional, which is always a plus! Thanks so Much!!
Went to Audi to see what the best option for us would be. Dallas Hagman assisted us for a few days while we made up our minds and helped us see that our best option would be to turn lease into a purchase, Thank You Dallas for your patience,
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