My wife and I were interested in various Range Rover models, and Patrick made the experience both enjoyable and non-pressure filled. We came on a Saturday afternoon, and the team stayed behind past closing hours to make sure the experience was first class - Patrick even stayed an hour after close to make sure he could answer any questions on the car we purchased before we left. Great customer service!
50k miles zero problems. luxury style are great
by Lovemyjeepgc from Yuba city ca
January 7, 2019
The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.
Even though i did not purchase a car here! But we had a great experience. Sales personal were professional and not pushy at all. You can test drive with confidence. The selection of cars are top of the line. We test drove a 2012 audi 2.0T premium plus AWD and it had low miles , luxury and speed. I recommend the dealer to everyone that love a touch of class.
by runco from Pittsburgh PA
October 23, 2018
Love my Jeep. 120000 problem free miles. It has more useable cargo space than the newer ones. It could have a another ride but that is a sacrifice I am willing to make for being able to go anywhere I want to go.
I’m in the middle of a chapter 7 bankruptcy and I have an open car loan. The apr rate was 19.25%! 450 a month car note. I was gonna keep my car because I didn’t want to give it back and have the hassle of trying to find a vehicle and not finding one in time. Well Kevin’s office from Howard sent me a flyer saying that I was preapproved and they could get me in a vehicle! Well I said this is a scam like all other places! It was not! I did the application, went in looked at vehicles.. found a few I liked.. drove them.. picked 1.. financed it and I’m out the door with a new Kia Sportage LX! And I’m happy as can be! Lower car note and lower apr! Did I mention my previous car was a Nissan Sentra? Yeah big upgrade!
Nice looking. I regularly receive compliments.
by Loves the Compass Jeep from Rowlett, TX
January 2, 2019
The Jeep Compass is a nice looking vehicle. It is a Smooth ride with Comfortable seating. It has a Wisely planned interior. The Perfect size for single or small family. Great mileage.
My wife and I were assisted immediately after entering the sales floor. Liam Berry was very polite and personable. Liam made us feel comfortable and welcome. He assisted us with the vehicles we were interested in and was able to answer all our questions immediately. Liam was familiar with all the features and options for our models and helped us understand the options and similarities/differences between the models. When we decided to pursue purchasing options, Liam had that covered as well. He presented options for all models we were interested in for purchase and lease with apples to apples comparisons. We never felt like we were being pressured to make a choice that was good for the dealership. When it came time to complete paperwork, Jennifer Holish was was ready and thorough. The paperwork was complete in no time and everything was explained in detail before signatures were taken. Compared to our previous vehicle purchases, this was a very enjoyable - yes, enjoyable - experience. We are completely satisfied with the option we selected and will definitely return for our next purchase. We had our previous Volvo serviced with Volvo of Lisle and will return there for service with our new Volvo.
Best Handling/Driving SUV I’ve Owned
by Toner from Huntsville, AL
January 12, 2019
This car is an excellent medium sized SUV. It drives and handles like a smaller SUV. Really enjoyed driving the car and the look of the exterior. Often got comments about how people liked it.
Wickstrom Ford is a great place to buy a vehicle from. Kelsey was very helpful and knowledgeable. I would definitely recommend buying a vehicle from Wickstrom Ford.
by EnkyJeff from FITCHBURG
January 13, 2019
Everything I wanted in one. Jeep Cherokee limited edition 2019........big screen towing group super full sunroof. Heated leather seats navigator....I love this car Atcthe time that everyone stay home from snow we had fun out .....
Our service manager, Mitch S., has always been informative, knowledgeable and very efficient with a lot of personal care and input.
So far so good...
by Football Fan from Clevland Wi
January 14, 2019
So far so good, we only have 500 miles on it so I cant give it all five stars, time will tell. New cars cost too much so they will never get 5 stars for value from me. I did feel I received a good deal.
Very smooth operation over at Marino???s. Gaberial worked very hard getting me set up with the Lease deal I was looking for. No stress involved! I???ll def being doing business with these guys in the future!!
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
My daughter was searching for a couple weeks for a new vehicle. She is very picky, so she covered a 50 mile radius around the house before coming to Russ. She bought the pre-owned van she was looking for at Premium Auto Sales at a very reasonable price. We were both impressed with Russ. His honesty, and knowledge brought me back a week or so later to get a car for me. I purchased a 2015 Chevy Malibu, and for the first time in a long time, I have no buyers remorse. I highly recommend Russ and Premium Auto Sales to everyone. Russ will always be the first stop for me from now on.
Not most reliable vehicle I owned.
by Pats Fan from OC, CA
December 5, 2018
This car was great in the beginning, then when the mileage got to be about 45.to 50,000 miles it eeens like everything went wrong... electrical, battery, electrical again.
i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price. He helped my set up my phone and waze for the Subaru and gave me tips while driving/using a Subaru! Would highly recommend!
Fun to drive
by Jennygrl77 from Mechanicsburg, PA
December 16, 2018
Decent gas mileage, handles great, I like the large dash screen with navigation. Owned less than a month, no issues for far other than lack of storage space.
I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
This is my first off road vechile.
by Maddog from Las Cruces, New Mexico
November 14, 2018
Previous to my 2017 Rubicon I owned a 2010 Liberty. It was good off road but the Rubicon takes off road experience to a new level. This is a sophisticated machine. I am not a rock hopper so I don't see myself spending money on lift kits. I can tell you that I will spend a lot of time taking moderate trails and climbing so testy hills through out Southern New Mexico.
Muhammad Ashraf was my Sales Representative. He was very helpful and was able to address all my concerns and answered all my questions. He provided excellent customer service!
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
I am so pleased with the purchase I made at Webb auto outlet great staff
I was treated with much respect Sam and Nate made it happen
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
I wanted an SUV....never thought I would be blessed enough to own a Jeep!
Love this vehicle. Roomy, pet friendly, reliable and fuel efficient.
What more can I say!?!
Oh yes.........design.....style...pure Jeep!
I loved how helpful the associates are. I never felt pressured, and they never attempted to sway me from what I wanted.
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
Daniel was my service Advisor this time. Informed me on all that was included in my 10,000 mile Toyota Care Service Package and what I would receive. Work was completed in a timely manner As I was sitting in the waiting room, my Salesman - Adrian Gjergji came by and ask if I needed anything such as water, coffee and how was my Toyota RAV4 was performing, etc... Another Satisfied Customer - Thank You ! JIM
Obviously Jeeps are awesome
by Erhart18 from Chanhassen
December 28, 2018
Primary purpose of the purchase was the pure joy of owning a jeep and the variety of places it can take you. My dad works on his tree farm, so he frequently goes off road with this vehicle. It is a 6-speed manual. It's best with the top down, obviously. I enjoyed so many long summer drives in this vehicle. A bit loud inside and bouncy too. Although, bringing it out the mountains in CO was'nt the jeeps forte. The short wheel base can make the vehicle fishtail more often. The acceleration was definitley lackluster. The gas mileage was not so impressive; it is shaped like a box afterall. But now the jeep lives in Florida where it can be fully appreciated all year!
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