Had a great experience at Napleton with help from Claudia A. I’m currently narrowing my choice down between two cars and I will be back to purchase one of the two. Napleton Clermont is the place to go and Claudia A is definitely is the person to talk to for exactly what you want
A very smooth riding and comfortable car
by tholden03 from Charlotte, NC
December 20, 2018
This car rides great, Looks good, awesome on GAS, has good features the space in the car is awesome and I love my Kia Its my baby.
Thank You Kia
Gus is very knowledgeable which helps build trust. His customer focused approach is refreshing from other dealerships. He answered all questions honestly which leads to customer loyalty.
2013 KIA FORTE EX SEDAN 2.0 LITRE
by jallip 3000 from Irvington, KY
December 29, 2018
I fall in love with this car every time I drive it! It rides smooth and quiet. It had 80,000 miles when I bought it. It's the best handling car in rain I've ever owner! It goes well in snow. It has plenty of pep! It does not use or leak any oil at 3,000 mile changes. The engine cooling system is great! It gets a combined approximate 30 mpg. It has never failed on me since I bought it in April 2017! It has great brakes! I can't say enough good things about it! I LOVE the car!!!!!!!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Really fuel efficient vehicle and easy maintenance
by MichaelE from San Diego, CA
December 7, 2018
Its pretty good bang for the buck. The only issue that I've had with it is the plastic/rubber caps used to secure panels. I drive the front bumper over a cement block on a parking lot, and as I was leaving the bumper rubbed against the cement block. The ended up popping out the rubber cap/clips and the inner wheel well panels came off, rubbing against my tries and causing smoke. That should be designed a bit more with common parking mishaps in mind.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Not worth the money and check the value before you
by Notafan89 from Toledo OH
November 9, 2018
I bought this car and am making huge payments on it, when I wanted to trade it in for something it wasn't even half the value of what it was worth, it was 17000 dollars and we have to pay 31000 because of interest which make our payments 445 a month and when we wanted something better they said if the car was in immaculate condition it would only be worth 7000 dollars like really. The first time we road it on the expressway we could hear the wind coming in from the outside, and then 2 months after driving it we needed coolant, come to find out 2 years later and when our warranty was almost up we had a bad water pump, I would prefer an older Pontiac sunfire because that car lasted me more than 400000 miles on it, I think this one will only last 150000 because at 61000 it seems the transmission is going bad already and it just seems like its about to fall apart do not get this car even if it's the only one you get approved for!
This car is a really reliable car with great gas mileage. I put a lot of miles on the car so far, and it continues to work great for me. It can be tricky in the rain or snow, but what car isn’t’ It really has been a safe and easy car to drive.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Most reliable car i own
by msdiva5454 from Apopka FL
January 12, 2019
This car meet everything I thought it would be and i love it. My grand kids love the car and cause we can listens to you tube
This car is exceeds all my needs and is one of the most comfortable cars I have had. You would never know that this was a supposed to be a compact car by the leg room and head room in the car. I chose the four door model and my family and I can travel in comfort with great gas mileage. I am 5'9" and the driver's side fits me so well. The seats are comfortable and I never have fatigue after driving long distances. My grown sons are 6'4" and 6'5" and they have seat room and head room and lots of leg room in the car (even in the backseat) also. I feel that I can take my grandchildren anywhere safely and they have enough room for them and all their things they carry. The car has only needed routine maintenance and the dealership has been great in taking care of my car's needs. I have never had any problem with this car at all.
Professional service and excellent customer service. Did everything asked and offered recommendations for future service calls. Washed and vacuumed car at no charge. Great service
I love my kia!5 stars
by Jecornster from Richland Washington
October 31, 2018
The bluetooth is extremely helpful. Very comfortable and affordable car. Accelerates very quickly and is the best car I have owned. The trunk is good size and the control buttons are on the steering wheel which makes it very convenient.
just checking on a van I was interested in but it was gone so they called and offered to find something else fo me but will wait
Average at best
by MJMSR from Indiana
January 9, 2019
Very roomy for the size, but sits too low to the ground. Everything is plastic. It's definitely a 4 cylinder and acceleration is fair. Very easy to drive, actually fun to drive. Gas mileage is pretty good, about 35 combined - 40 on highway. Only had 4/5 months - 4600 miles. We'll see.
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