Kia Optima for Sale in Frederick, MD

I went in to get my vehicle serviced, and walked out purchasing a second vehicle. I have bought 4 vehicles from Nissan Younger of Frederick, MD. I will not go any where else, They treat me like family, they are not pushy, I tell them what I want and they make it happen. All departments- service, finance, sales, management etc. are all beyond amazing. Christian did an amazing job on my new purchase, he informs you of information you need, things you didn???t expect you needed to know and most pleasurable person.

Skylar was our salesman, what a nice, courteous young man and very helpful. Jason Vaughn, the manager, he was very courteous as well and answered all our questions. We bought a car from this dealership 2008 and we were very pleased with the whole process and the car was a great car. We decided to revisit this dealership and were once again, very pleased. My husband and I highly recommend this dealership and ask for Skylar. Thanks to Jason for all his help as well.

NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.

One of the few places I visit where I wasn't being hounded about buying new. He was very helpful, patient and courteous. The next time I have to get a car I'm going there again

I never bought a used car before for fear of getting a lemon! I have no idea if the previous owner did oil changes on time and other routune maintenance....so i was always afraid of getting burned. Fast Lane has a warranty program that simply works,in my case i bought a 2017 Dodge Caravan with 48,000 on it......they did me a great deal on it but what i left feeling was the same kinda peace of mind you have in a new car knowing all is covered for 3 years 36k miles.....they custom priced me a warranty for the next 25k miles i drive....in my case about 3 years worth......it covers all major functions but not wear items like brakes and hoses etc.....i never buy warranties In anything,but this made too much sense to me! It is a Dodge dealer recognized warranty,ok i paid 1300 bucks for it but they wrapped it into my loan for about 9 dollars a month.....if engine or transmission goes its covered,if i breakdown they tow me,pay car rental, brung gas etc......i came all the way from Rockville......and my Grand Caravan SXT 2017 is selling here for 19k and higher...... new they are about 29k.......Melanie was able to get my price down to 15,100 !!!!!! I had the room to buy warranty and peace of mind.....i love their honest approach.... The best thing i can say for them is I would buy from them again with no hesitation! Thanks Melanie,and Tom,and Tim for explaining the warranty!

Thank you Heather for making me feel comfortable and confident.You put my mind at ease and insured not to worry.Great Team work.Thank you 🙏🏾

My sales person Heather Haines was wonderful and everyone that help get the car that I wanted it was wonderful experience. Thanks all ya'll help!!!!!!

Answer to the questions in my title is Heck YES!! I worked with Jay Johnson and he was a fantastic sales person. From the beginning Jay made me fell comfortable and at ease that this was going to be an easy process, and he delivered. Jay is very personable and when working with him it’s not all sell sell sell. He asks questions about you, and makes it about you and not what’s best for him. He makes the process about you. If you want a experience you will never forget and a place to send all your friends and family. I recommend Jay Johnson. Even after the process was over he has been very helpful. I found that some of the weather stripping was coming off from inside the door, I called him and he immediately set me up with Pam in service and rectified the situation without a blink of and eye. Thank you both. Again I definitely went to the right dealership, had the right sales person and got the right price, because Jay made the experience PRICELESS!!!

Rebecca, Thank you so much for working with us on buying a car. The process was very easy and you were very helpful in getting this for us in the range that we needed. We really appreciate it. Sharon and Edward

The car was driven over a curb and developed a oscillation in the steering wheel while on vacation. Took it in to Koons in Westminister and they did the inspection quickly and determined only an alignment was needed. The alignment was completed and car returned in less than an hour.

Thank you so much Rebecca for helping me buy a car the same day and for all your help! I appreciate everything you did for my little one and I.

I drove out to Westminster one day to do a little bit of car shopping and stopped by Buchanan KIA???s used car lot. Immediately as I pulled up, Rebecca came out and greeted me and asked if I needed help with anything. She truly did a great job, she was very professional about the car buying process, she helped me out a lot in working with a price, and she was fast when it can to the paperwork. I would recommend her to anybody to be honest.

Once she understood my needs, Rebecca provided a specific list from which I could choose. This made the decision of purchase painless. Customer service from her and her managers could not have been better. I would highly encourage anyone looking for a used vehicle to see Rebecca at Buchanan Kia.

Great manager she did everything she could to make sure we left happy with the amount we would pay overall to the amount we would pay monthly. Great customer service and willing to go above and beyond to figure out what they can do to get us into a vehicle that we want.

I had my 2018 GMC Sierra in for service and need to have an additional key made for the vehicle. I had inquired previously about it and was told it was in the neighborhood of $60-70 dollars. This was pricey but fine. However when checking out, I was informed it would be $131 dollars. I had to one full hour of labor to make one key. I find this outrageous and totally unacceptable. I have serious doubts that I will return for service any further. I understand they have to set up the computer to cut the new style keys, but give me a break, one hour of labor! Thanks and guess I will see you another time.

Trade-In process was not what we expected. It wasn’t transparent about what they were doing, and when we ran out to the car to get our insurance card they advised us they drove the car around the lot and had moved it. Not an issue, just would’ve been nice to know they were going to take our car for a drive. Trade in value offered was lower than KBB value for trade in. That was a bit of a joke, however, it’s to be expected these days. Still not enjoyable. We came to look at a brand new 2019 4Runner trd pro. We were given the opportunity to take it for a drive in the lot to keep the miles low. Due to the new shocks on this year, it made it harder to really understand if it was worth opting for the more expensive 2019 or getting a 2018. This experience could be better considering the Fox shocks package on the new. The all weather mats inside were for a Lexus, not a 4Runner or a trd pro. The manager seemed to scoff a bit when I asked if they could get us the 4Runner all weather mats that belong with the package, considering it was an extra $100+ upgrade added to the price. I was told some story about how they’re made in the same factory as the Lexus, blah blah blah and had to really persist that if I was going to pay the upgrade charge on MSRP, I wanted the official mats for my make/model, not a Lexus. Finally got them thanks to our salesman continuing to ask for us. The buying process was pretty straight forward, it just took forever and could have been streamlined to be far more efficient for the buyer, and the staff. Our salesman was very nice and was very accommodating of our 9month old who was not approving of our intentions to be at a dealership instead of his play area. :) Due to the weekend hours, I was not able to call my credit union for finance. I opted to sign what they offered with the expectation that I had a week to gain my own financing or default to their offer. This was a nice option and would have allowed me to contact my credit union Monday. However, once in the finance office we were told it only saved a couple hundred dollars in interest, so no sense trying to get our own financing and taking a week to close. So the added pressure of closing then vs in a week was an obvious one. It did make me feel a little under valued as a paying customer to know my perception of saving a few hundred vs his perception of a few hundred was no where near the same. Typical finance guy, but could leave some room for improvement there. We did really like the add on options for maintenance, warranty, etc and thought it was a nice added value for the purchase we were making. Upon purchase, our salesman offered to take pictures for us next to our nice brand new 4Runner with 5 miles! It was very nice that he stayed late until we completed finance steps and walked us out to the car. A few weeks later we called up our salesman since we were in the area and he ran our 4Runner through a free quick car wash and tire shine. That was a nice perk and really showed customer service above and beyond.

Bought a new HRV had a great experience. Rick was our salesman was not pushy treated my family nicely. Facility was nice and clean. CJ the manager gave us a fair deal. Would recommend friends and family to Hersons Honda.

We drove in from Pittsburgh to get a plug in Niro. We figured out all pricing in advance through the phone and had a super easy buying experience

Well let me say," I got a new Mech today. why, Is because my normal Mech was not there. I must say, Dan the new Mach I had was as good as Scoot when he work on my car. Very Happy with every thing that was done. My service writer always make sure things are done wright That is Kevin. Thank You Nick Sirico.

My wife had heard good things about Lindsay VW of Dulles from her colleagues; so, when it came time to purchase a new family car, we decided to give it a try. We could not have made a better choice. Our experience was actually pleasurable, a first in a long line of car purchases over the past 25 years. When we walked in the door, we were met by a very courteous and, as soon proven, professional and knowledgeable salesman, Mr. Simon Chu. I would/will recommend Mr. Chu to anyone as he was my ideal salesman in every respect - immediately offered coffee!; not pushy, able to read customer's actions and body language, truly friendly, etc. The decision to go through with a purchase was easy as Mr. Chu was able to quickly identify the vehicle we wanted, and the price was as good as you could get from anyone. So, Mr. Chu passed us on to the Finance Manager, Mr. David Kim, who very surprisingly turned out to be exactly like Mr. Chu - courteous, professional, friendly, and competent. Needless to say, the experience continued to be pleasant all the way to the end when we drove out of the Lindsay garage in our new VW Atlas. I do not think I can express well enough my pleasure with this latest car-buying experience but hope that any reader will at least get the impression that it was extremely positive all-around. Bottom Line: I recommend Lindsay VW of Dulles to anyone looking for a quality vehicle at a quality price because the service one will likely receive is top-notch. To that person: ask for Simon and David, and I guarantee your experience will be perfect.