Used Kia Sorento for sale in Phoenix, AZ

I rarely leave reviews even for businesses i like and respect but i wanted to leave one for Arizona Best Cars because they are worth leaving a 5 star review for. I went there based on the many many positive reviews and i understand why they get so many 5 star reviews. I initially went there to test drive the Genesis G70 and Kia K5 they had on the lot and after test driving both I was leaning towards the Kia but wasnt completely convinced that it was the right car for me. Michael then showed me the owner's Maserati Ghibli that he was selling on the lot and after sitting in it and taking it for a quick test drive i knew that was the car I wanted. Even though that car was more expensive than the other 2 cars i was interested in Michael got me incredible financing that made the payment very affordable. He was able to get me a lower interest rate on a used Maserati than my regular credit union was able to offer me on a new car. Initially i was going to trade in my BMW but the next day i decided i wanted to sell it and i contacted Michael again and he agreed to buy my BMW for the price i was asking which is incredible service. The customer service here is amazing, they care about their customers which is a trait that is missing in just about every used car dealership today. I highly recommend this dealership to anyone and if i could give them a 10 star rating i would.

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

Visit was smooth as possible got my vehicle and got it down. Didn't have to deal with another of issues or someone. The guy I had wasn't pushes was understandable.

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

Tons of cars, they have practically everything. But what impressed me the most was their transparent pricing policy. There were no hidden fees or surprises during the negotiation process. I felt like I could trust them completely, which made me feel confident about my purchase. I would recommend them for sure. Dan is the man!

It was good until today my oil light came on and I had plenty of oil in it and there's no reason why that should have happened

Arrived on time for the requested service. Was promptly met out front. Car was added to system. Was advised the wait could be up to 2.5 hours dur to customers being serviced. My car was ready just over 2 hours into my wait. The requested services were completed as expected.

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

Requested online quote and was greeted with an informative salesperson without any pressure. Would definitely buy from them! Upscale facility located in Scottsdale without the Scottsdale price.

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

I’ve always hated car buying but they made it easy and fun. I would definitely come back next time I’m in the market.

With the removal of the V6, I was very hesitant with the 2.5l Turbo. While there is a "tinny" feeling when you first accelerate, the turbo quickly kicks in and you forget all about the 4 cylinders. This car is quick, stylish, and a great value for the money. I have owned several Sorentos, and the X-Line is by far my favorite.

As usual, I came in and saw Bryan Johnson who has been my service associate since I got to Arizona. He came out, checked the car in, asked if I was waiting on it or needed a ride and I said I would wait. He took me to the lounge where I set-up and got to work. Within 2 hours, he let me know the car was complete. He reviewed the paperwork with me, informed me of the findings from the service technician and took me to my car. I cannot express enough the amazing service Bryan always provides. If it were not for him, I am not sure I would make the 40-mile trek each time I needed services on my car. His level of professionalism, constant support and continuous follow-up serve as an example of what all Kia dealer service associates should be like or strive to be. If they all took it as serious as Bryan and focused on working with the customer (although I know many customers can be a real pain and can be rude as it gets), more people would consistently stay with Kia knowing they had top of the line service. Sales experience is one thing because you buy the car and don't truly deal with Sales again, but Service is where the rubber meets the road and what will make or break or a dealer. I don't know how service associates are rewarded for the hard work they do, but i can say without a doubt this man deserves recognition. Thanks, as always Bryan, for all the support you give me and my wife on both our Tellurides. Cannot express how grateful we are to you and to Mark Kia.

I want to let you know that Mark Kia Dealership in Scottsdale is the Best Kia Dealershlp in Arizona! see salesperson DeMarko Martinez for the best deals he is so knowledgeable about all Kia's and so Helpfull and FAST. Thanks Mark Kia. A very satisfied customer!. Rannie Arnold

Our sales representative Chandler was helpful, knowledgeable and a pleasure to work with. We loved the car, and the financing process was simple and speedy.

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.

I recently purchased a truck from Chandler Philips at Bill Luke Tempe, and I couldn't be more impressed with the level of service I received. Chandler's dedication to providing exceptional customer service made the entire truck-buying process a breeze. His knowledge and patience were commendable, and he made sure I found the perfect truck for my needs. Thanks to Chandler's expertise, the buying process at Bill Luke Tempe was smooth and stress-free. I highly recommend Chandler Philips for anyone seeking a seamless and pleasant truck-buying experience.

Ea muy buen automóvil….recordado versátil tienen buen servicio en el país sus repuestos son baratos en mecánica súper muy cómodo y económico buena línea la del carro

I want to start off by saying Robert was awesome! He listened and observed to everything we said. He was easy to work with and more than accommodating to our situation. Thank you for that! Super happy with the car he helped us pick out! I do have to admit, not all of the staff was very friendly, and we too left with under an 1/8 of a tank.

I just bought a 2015 Sorento SX v6 after I was t-boned in my 2013 Sorento LX v6. I loved my 2013. It was my first black SUV which I’ve wanted since I was a kid. My children and I walked away from our accident relatively unharmed after all side airbags deployed and my car was clearly totaled. When shopping for a replacement, it wasn’t a question of what vehicle I wanted to buy after the accident. I trust the Sorento to keep my family safe and I’ll never buy another brand of SUV. It may not be flashy or overly powerful, but it is solid and one of the safest SUVs on the road. I’d recommend this vehicle to anyone and everyone.

I live in Alabama and found an incredible deal on a Jeep Wrangler. I called and talked to Carl today. He made the process simple and I bought the Jeep within a couple of hours. I highly recommend Carl and his team!

In 6 years I’ve had one problem. Fuel pump issue at 65k miles. Otherwise, the car is always reliable and and handles all situations well.

Online appointment was very straightforward and easy to make. First in that morning and then 45 minutes later, on my way

Just got done purchasing my second new vehicle from Shawn McAdam. Knowledgeable sales man! No pressure kinda guy and really seeks to know what it is you are looking to buy rather than him just trying to make a sell and have you buy what he would want you to buy. I’ve purchased plenty of new vehicles before but Shawn and Sands Kia are now my place to go to for trusted service. The whole team there is very professional. I have also made this my go to place for maintenance. Derric in maintenance is awesome as well!

My service advisor is tom kaskas at the waddell and 303 location, every time i bring my truck in he treats me like i want to be treated and treats my truck like i would and gives me professional advice on my trucks needs. Thank you Tom K & Sands Chevrolet for making every service smooth, quick and professional.

This car is perfect for me and my soon to be extended family! Absolutely love it. With the sun roof opened all the way but it’s very nice!

My first time there. Great customer service from the time I made my appointment until my car was finished. Ken explained everything well and got my car repaired and back to me ahead of schedule.

I have used this dealership twice now and have been very happy with both experiences!!! Damon and Luis are so easy to work with and have great communication skills.

I did quite a bit of research prior to purchasing my Kia Sport Sorento. It has been everything the reviews state, the only issue is the latch on the tailgate. It sounds to be a common problem with Kia's from what I have been reading online. Note this, it can be quite expensive to repair depending on the overall issue.

I had a great experience at the Black Friday Sales event! Plenty of options to choose from at the lowest prices that I have seen anywhere! Owen my Salesman took great care of me and I would recommend anyone to him he will take great care of you!

Henry Brown Buick GMC always provides excellent speedy service. Service rep Shane Terry is great too and very helpful. Keep up the good work and you will be highly recommended.

Haidar the sales Manager he was amazing and very knowledgeable and friendly he gets me a great deal on the The Telluride if you in the market for new car go to Horne Kia and ask for Haidar

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.