Our salesman did a superb job. He made us feel right at home and was very knowledgeable in answering our questions including a lot of new information about the vehicle which we did not know.
I recently purchased a 2018 Hyundai Elantra Limited from the Gettel Hyundai of Lakewood dealership. Working with one of your associates, Megan Panoja was definitely the highlight of my experience. I have never been treated by such a delightful, kind and knowledgeable individual as Megan. She was very thorough explaining all the bells and whistles of my new vehicle. I would recommend both family and friends in need of a new vehicle to visit your dealership… a beautiful place, wonderful associates, a happy customer. Thank you.
I have been a customer of Gettle for many years, 7 vehicles purchase thus far. Salesman Dave S. was a gem. Michelle A. was a total diamond. The sales process was low pressure with all my questions answered. So, the reason for 4 stars?. It was Steven in the Finance Dept. His attitude was less than professional, His hard sell of items we did not want fell upon deaf ears. He kept telling us that our vehicle will break down and he could see no reason why we would not buy the upgraded maintenance package stating that we can afford it and he knew we had the extra money. Well, he kept at it until I almost walked out and asked him what part of "No" he did not understand. His attitude was very obvious. At any rate, we finally were able to escape his office and pick up our new vehicle. I have seen other poor reviews on this Finance person, but he still continues to apply the pressure. Anyway, Our salesman apologized, I saw the GM and we left with our new vehicle. Gettle Hyundai is a great place to buy a car and has one of the best service staffs in the area. Just be cautious when you get to the finance stage and Steven is on the other side of the desk.
The salesperson was very nice and respectful. He expressed every question I had and meet my expectations. I will definitely come back if I have any problem with my car and for any service I need on my car.
Cindy, as always, is very professional and knows her field. While this was a normal check up of the car, she made sure that it was in good shape when I came and picked it up. By that I mean she suggested the car needed its tune up, which I did not even think about.
The 2 issues. Every time, the last couple of years, I get service someone comes out from the dealer and asks if I want to trade in my car. This request is unsolicited and not asked for. Also, today, the day after the service I rec'd an e-mail from Auto Nation reminding me to service my car. It was just serviced.
Miguel, the sales rep, was very amazing...gave me a straight up experience . No back-and-forth. Steve Schack, Sales Manager, got me an excellent price and a better credit rating. Don't ever go anywhere else.
My experience was hassle free and easy. My salesperson Robert Feldt was awesome - I recommend seeing him if you need a car or want to sell a car! Clean facility with a kids playroom. Everyone was friendly and looked happy to work there
I have had the best experience today with Aaron belbeck...he stayed with me untill the deal was done!!...i have never had that happen before from any car dealership...he made this transition so easy and headache free for us...thanks to his help and work we were able to get my husband the truck hes been craving to have...my future dealings to find a vehicle will be with him at carmax again!!!...thank you so much Aaron for all the work and dedication you did for us!!!...we will recomend u with anyone looking for a vehicle...
from greeting in lot to close of deal...just terrific!!
by marilynbl1 from DealerRater.com
December 5, 2018
From the moment Adam met us in the lot, the experience was a learning one. He is so knowledgable about the product I was interested in and he listened to what I wanted. He brought two cars up for comparison, knew the difference about each one, and there was no "dazzle-dazzle"! Extremely honest and forthright with his answers.
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