by Eastside Subaru in Kirkland WA from Kirkland, WA
November 0, 2018
I had a failed clutch at 5000 miles on my 2018 WRX and it was replaced full warranty. I really appreciated the fact that I was supplied with a rental for the two days and was given 5 star treatment - Eastside Subaru in Kirkland WA always comes thru for me - their Service and Sales is top notch!. Being a woman driver and having a failed clutch at first brought question I think which is very reasonable having a clutch go out at 5,000 miles on a WRX but really all I got was a casual "so, is this your first stick" ? I answered no and said it was at least my 7th stick since 1981, including a 2002 Boxster, so I knew it wasn't driver error! Also from the beginning my clutch was very stiff so there may have been friction? When I got it back, it is feather light and amazing! OMG it is like a true race car! I love my WRX and Eastside Subaru!
This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
KIA of Renton has it going on. Their staff were very attentive and helpful making sure we were well informed, satisfied and happy with the 2017 KIA Candenza we purchased. Certainly affordability and value come to mind when most think of KIA. However we were pleasantly surprised with respect to the quality of their offerings as well. They've made some nice strides forward in this regard. We're very happy with our decision and the service we received at KIA Renton.
My car buying experience was great at Renton Kia. We had a problem with our initial vehicle and we were in a new car that worked for us within 24hrs. They have a friendly and knowledgeable staff that made sure we were taken car of. Thanks guys.
I am very pleased with my new purchase. Michelle gave me a good bit of information on the two car I was most interested in test driving. My first choice was a KIA Forte due to it sporty body style and get up and go combustion. Thanks MIchelle for teaching me about KIA's new engine performance combustion theory. I felt that I had to test drive at least one other vehicle so my second favorite was the KIA Soul. I had driven a Soul in the past and although it was not my first pick I felt inclined to give the new model a fair chance. It was no comparison to the smooth handling of the Forte which led me to start the purchase process of my new Black on black 2017 Forte. I appreciated the overview that Michelle gave me. She explained the navigation, radio, and even how to send a request through the car to request service. I am fortunate to have had the pleasure in working with Michelle. I can honestly say I was a bit nervous walking into a dealership alone. When I was approach by another woman it made me feel at ease. Michelle even took the time to drive me home herself to keep my comfort level at ease.
Everyone was very friendly and professional. My salesperson was Teri
and she was very nice and she really helped me to get my new 2017 Kia Soul.
I thought she went above what I expected. I was nervous going into the showroom but everyone made me feel welcome. I also want to say thank you to Dani who also made me feel comfortable and at ease with my buying
experience. Thank you Kia of Renton.
I bought my 2014 Kia Soul from Kamoore in June of 2017. What a great salesman and gentleman! Love this car more than any I have owned in my 80 years on this planet.
My recent trip to Performance Kia in Everett was to get the oil changed and it was done quickly and the car washed and vacuumed! Very great people there!
I had a 2013 Kia Soul (that I night from them new) and really just went down there to check out the possibility of a trade-in, not expecting much. I left with a 2018 Kia Soul Plus! Their finance department is amazing! I really won't shop anywhere else!
This is my 3rd purchase at Kia. I love working with Izzy, he is friendly, funny, and provides great customer services. He is very attentive and takes time to understand the customers needs. Thank you Izzy and Performance Kia.
Customer service was great. Clifton McIver did a fantastic job of helping me find the car that would be perfect for my family. All of the staff are friendly and make you feel welcome. This was my second purchase from Performance Kia and it will not be my last. Overall great experience. Ask for Cliff
went in to buy a car for my wife. sales were nice and non pressure. close was no pressure, very happy with experience and will return. BTW, normally when you go see finance, you get pressure sales and add-ons. the finance was very relaxed and actually helpful. a new experience for me in buying cars.
Melissa and Cliff are the Truth. I don't have enough words to express my gratitude for their excellent customer services and educating tactics on the car purchasing process and credit process. I'm so glad that I made the trip from Tacoma to South Everett Kia Performance, IT WAS WELL WORTH IT!.
I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
My friend/brother Mike Jones suggested I get a car at KIA mainly because he could help me get a car and he and everyone at KIA did mike also had others trying to get me the best deal possible and they did just that I'll keep going back to KIA for all my vehicle needs and everybody there is very friendly and very helpful thank you Mike and everyone at KIA
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.